Voice Services

Centre for Brain Health Network Upgrade April 30, 2020, 05:00-06:30 PT

Network maintenance is being performed at the Centre for Brain Health building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on April 30, 2020, 05:00-06:30 PT, all wired and wireless network services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.

BC Hospital Voice Service Maintenance April 21, 2020, 22:00 to April 22, 2020, 05:00 PT

Our service provider will be performing maintenance affecting the UBC Hospital phone service between April 21, 2020, 22:00 to April 22, 2020, 05:00 PT. No impact is anticipated as a result of this change.

Life Sciences Centre (LFSC01) network port cutover March 23, 2020, 23:30 PT to March 24, 2020, 04:00 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from March 23, 2020, 23:30 PT to March 24, 2020, 04:00 PT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, […]

UBC Hospital Voice Service Maintenance March 17, 2020, 22:00 PT to March 18, 2020, 04:00 PT

Our service provider will be performing maintenance affecting the UBC Hospital phone service from March 17, 2020, 22:00 PT to March 18, 2020, 04:00 PT. No impact is anticipated as a result of this change.

Life Sciences Centre (LFSC01) network port cutover March 16, 2020, 23:30 PT to March 17, 2020, 04:00 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from March 16, 2020, 23:30 PT to March 17, 2020, 04:00 PT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, […]

Life Sciences Centre (LFSC01) network port cutover from March 12, 2020, 23:30 PT to March 13, 2020, 06:30 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from March 12, 2020, 23:30 PT to March 13, 2020, 06:30 PT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, […]

Life Sciences Centre (LFSC01) network port cutover March 10, 2020, 23:30 PT to March 11, 2020, 05:00 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from March 10, 2020, 23:30 PT to March 11, 2020, 05:00 PT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, […]

UBC Vancouver Contact Centre Service Maintenance March 5, 2020, 17:00 PT to March 6, 2020, 06:00 PT

The UBC Vancouver Contact Centre service will be undergoing maintenance from March 5, 2020, 17:00 PT to March 6, 2020, 06:00 PT. No service outage or impact is expected as a result of this change.

Okanagan Campus Voice Services Maintenance March 3, 2020, 15:00-15:30 PT

UBC IT will be performing maintenance on the Okanagan Campus phone service on March 3, 2020, from 15:00-15:30 PT. A short (less than 1 min) disruption to outbound calling may take place during this time. Calls in progress and incoming calls will not be affected.

Resolved: UBC Vancouver Voicemail Inaccessible March 2, 2020, 11:05 PT

The issue affecting accessing UBC Vancouver campus Voicemails has been resolved. UBC Vancouver Voicemail Inaccessible March 2, 2020 09:37 PT Please be advised that some users may not be able to access their voicemail.  Technicians are aware of the issue and are currently working to resolve it.