UPDATE: Enterprise-wide Systems Restored May 16, 2018 09:15 PT

Following yesterday’s outage of multiple UBC systems yesterday, UBC IT has restored all systems as of this morning, with the exception of GitHub (work continues on this throughout the morning). As part of this outage assessment, a full investigation into the root cause is now underway. Should campus users continue to experience any service issues, […]

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UBC Wireless Certificate Change – iOS users, May 9, 2018 01:00 PT to 02:00 PT

Due to the changes to UBC’s wireless connections on May 9, users of iOS devices (iPhones, iPads) may receive pop-up messaging to re-connect to the new WiFi security certificate. If you receive this message, please accept the change to connect with the new wireless connection and log-in with your credentials if prompted.   If you […]

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Voice Service Maintenance for WiTel Service May 24, 2018 21:00 – 23:59 PT

There will be a short maintenance period affecting the UBC WiTel service (wireless phone service) on May 24, 2018 from 21:00 to 23:59 PT. During this period, WiTel phones may unavailable for up to 30 minute.

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UBC Robson Square Phone Service Maintenance May 24, 2018 00:00 – 06:00 PT

The UBC Robson Square phone service will be undergoing maintenance for up to 5 minutes on May 24th between 00:00 and 06:00 PT. No impact is anticipated as a result of this change.

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Contact Center Service Maintenance May 23, 2018 21:00 – 22:30 PT

The Contact Centre service will be undergoing maintenance on May 23, 2018 21:00 – 22:30 PT. No service outage or impact is expected as a result of this change.

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AccessUBC Maintenance May 23, 2018 10:00 -21:00 PT

AccessUBC and Sponsored Guest web application will be undergoing maintenance. There will be no service interruption for users for the duration of the maintenance with the exception of 18:00 to 20:00 PT where users may be prompted to reauthenticate to AccessUBC.

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University Storage Grid Maintenance – May 23, 2018 10:00 – 11:00 PT

University Storage Grid will be undergoing maintenance during the above mentioned window. No service interruptions are expected.

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eRecruit careers website service enhancement May 23, 2018 – 10:00 – 16:00 PT

eRecruit will be undergoing maintenance on May 23rd 2018 from 10:00 to 16:00. There should be no impact to the service throughout this change window.

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UBC Okanagan Network Maintenance May 23, 2018 17:00 – 18:00 PT

Network hardware upgrades will be done on Wednesday, May 23rd, 2018 between 17:00 and 18:00 PT. Redundant systems are available. No service disruptions are anticipated.

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Ask Me @ UBC Form and account.you.ubc.ca maintenance Jun 08 2018 17:00 to June 11 2018 08:00 PT

Ask Me @ UBC Form and account.you.ubc.ca will be unavailable Jun 08 17:00 to Jun 09 17:00 as these services are being upgraded . UNI (pronounced U and I), is a new Undergraduate Recruitment Customer Relationship Management (CRM) System that will be launching on June 11th 2018.

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CWL Web services Maintenance Jun 1st, 2018 18:00 – 19:00 PT

On Jun 1st, 2018 18:00 – 19:00PT, the following services will be under maintenance, and a brief outage may occur. Users may be prompted to reauthenticate. Services impacted by the maintenance include: · CWL myAccount · Activation of new accounts for new hires, Graduate Admissions Systems (SITS: Vision), and UBC Sauder Executive Education Registration System […]

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Wireless Network Infrastructure Maintenance May 26, 2018 22:00 – May 27, 03:00 PT

UBC IT will be upgrading its wireless network infrastructure on Saturday, May 26, 2018 from 10:00PM – May 27 3:00AM PT. During this maintenance window, all wireless authentication to ubcvisitor, ubcsecure, eduroam, and ubcprivate at all on and off campus locations will be unavailable.

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