FASmail Exchange 2016 – Intermittent freezing/slowness in Outlook July 24, 2019, 16:50 PT

Users with FASmail with Exchange 2016 may be experiencing intermittent freezing/slowness/Not Responding when performing actions in Outlook.  Waiting 5-10 seconds, rather than restarting the Outlook client, will typically be sufficient for Outlook to become responsive again.   Technicians are aware of this issue and are taking measures to improve the performance on the FASmail servers.

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RESOLVED: Network Outage Family and Nutritional Sciences Building August 22, 2019, 05:36 PT

Resolved: August 22, 2019, 05:36 PT The network connectivity issues at the Family and Nutritional Sciences building have been resolved as of 05:36 PT, August 22, 2019. We are presently experiencing a network outage at the Family and Nutritional Sciences building affecting wired and wireless internet connectivity. UBC IT is investigating. Our next update will […]

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RESOLVED: cheq.ubc.ca website down August 21, 2019, 23:05 PT

Resolved: August 21, 2019, 23:05 PT The issue has been resolved as of 23:05 PT and the cheq.ubc.ca website is now available. August 21, 2019, 21:04 PT The cheq.ubc.ca website is currently down. Technicians are currently working on the issue. Our next update will be at 23:00 PT.

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Future Student Portal, Agent Portal and Ask Me @ UBC Webform Maintenance Aug 21, 2019, 18:00-23:59 PT

UBC Future Student Portal (account.you.ubc.ca), UBC Agent Portal (https://account.you.ubc.ca/agent) and Ask Me @ UBC Form (www.askme.ubc.ca/form/s/) will be unavailable due to maintenance on August 21, 2019 from 18:00 to 23:59 PT. New applicants will not be able to log into the Future Student Portal or Agent Portal or submit applications during this period. If you […]

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Web Services Hosting Platform Maintenance – August 21, 2019, 23:00 PT – August 22, 2019, 06:00 PT

Web Services’ vendor, Platform.sh, will be performing platform maintenance from August 21, 2019, 23:00 PT to August 22, 2019, 06:00 PT to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each website will be reallocated, resulting in a short […]

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Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network Upgrade August 22, 2019, 03:00-07:00 PT

Network maintenance is being performed on the Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on August 22, 2019, 03:00-07:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as end user ports […]

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Eduroam Wireless Maintenance for Vancouver Island Health Authority Sites August 22, 2019, 05:00-07:00 PT

Due to network maintenance, the eduroam wireless service will be offline for a brief period of time at all Vancouver Island Health Authority (VIHA) sites between 0500 – 0700 PDT on Thursday August 22nd, 2019.

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Contact Center Service Maintenance August 22, 2019, 21:00-23:30 PT

The Contact Centre service will be undergoing maintenance on August 22, 2019, 21:00-23:30 PT. No service outage or impact is expected as a result of this change.

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UBC Network Maintenance at the University Data Center August 22, 2019, 22:00-23:59 PT

UBC IT will be performing network interlink upgrades at the University Data Center on August 22, 2019, between 22:00 and 23:59 PT. The network interlinks are used by EduCloud, TeamShare, Home Drive, and VDI services. There are no expected outages; however, users may experience intermittent slowness when connecting to the above services during the maintenance […]

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Kamloops and Prince George Exchange routers maintenance August 23, 2019, 06:00-07:00 PT

From:       6:00 PT Friday, August 23, 2019 To:         7:00 PT Friday, August 23, 2019   Reason:     Kamloops and Prince George Exchange routers maintenance.   Effects:    This is a routine network maintenance and up to two fine minutes service interruptions can be expected per site.   Contact:    Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of […]

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UBC Okanagan Network Maintenance August 27, 2019, 20:00-20:30 PT

Network maintenance work will be done on August 27, 2019, from 20:00 to 20:30 PT to move the UBC Okanagan Campus primary and secondary network connections to new equipment. This work will be completed one connection at a time and no extended network outage is expected. There will be a momentary change in connectivity as […]

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