Museum of Anthropology: MediaBank Database Upgrade March 01, 2021, 09:00-12:00 PT

The Museum Digital Media management system (MediaBank) will be unavailable on March 01, 2021 between 09:00 and 12:00 PT due to an upgrade.

[Continue Reading...]

Kaltura System Issues

Kaltura System Issues – Update: Monday, March 1, 2021 These issues continue to be actively worked on by the Kaltura Engineers. We apologize for the inconvenience. The following intermittent issues have been reported: Canvas: Access Denied or an API Error when accessing embedded media or in the Media Gallery. Publishing/Access Denied: Uploading content and publishing […]

[Continue Reading...]

UBCsecure Network Decommission at UBC Hospital Complex March 2, 2021, 23:00 PT to March 3, 2021, 00:30 PT

UBCsecure Network Decommission at UBC Hospital Complex March 2, 2021 23:00 PT – March 3, 2021 00:30 PDT The UBCsecure WiFi network at the UBC Hospital complex will be decommissioned during the maintenance window of March 2, 2021 23:00 PT – March 3, 2021 00:30 PDT. The UBCsecure network will not be available after the […]

[Continue Reading...]

Museum of Anthropology: MimsyXG Database Upgrade March 04, 2021, 10:00-13:00 PT

The Museum Collections Management System (MimsyXG) will be unavailable on March 04, 2021 between 10:00 and 13:00 PT due to an upgrade.

[Continue Reading...]

Network Maintenance at UBC FoM Clinical Academic Campuses and Affiliated Regional Centres, March 14, 2021, 20:00 to March 15, 2021, 05:00 PT

The Provincial Health Services Authority (PHSA) will conduct network maintenance on March 14, 2021, 20:00 to March 15, 2021, 05:00 PT at all UBC Faculty of Medicine sites province-wide (full list here: Clinical Academic Campuses and Affiliated Regional Centres). During this outage, the following services will be impacted: Videoconferencing in Faculty of Medicine academic learning […]

[Continue Reading...]

Workday Scheduled Weekly Maintenance March 5, 2021, 23:00 PT to March 6, 2021, 03:00 PT

Please be advised that on March 5, 2021, 23:00 PT to March 6, 2021, 03:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. During the scheduled maintenance period, Workday will be unavailable for use. For tips and helpful hints, known and recently resolved issues, upcoming scheduled maintenance and more […]

[Continue Reading...]

Update: Analog Phone Issues – February 25, 2021, 12:30 PT

Update : February 25, 2021. 12:30 PT Technicians continue to work on repair/mitigation of the water damage that occurred to the campus analog phone cabling system .  All of the standing water has been removed however some of the cables still retain water that wicked up the length of the cables.  The retained water could […]

[Continue Reading...]

UBC Faculty and Staff Email (FASmail) Service Maintenance February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT

On February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.

[Continue Reading...]

UBC Student and Alumni Mail (SAM) Service Maintenance February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT

On February 25, 2021, 18:00 PT to February 26, 2021, 23:00 PT, UBC IT will perform system maintenance on the Student and Alumni Mail (SAM) Service. No user impact is anticipated during the maintenance window.

[Continue Reading...]

Workday Scheduled Weekly Maintenance February 26, 2021, 23:00 PT to February 27, 2021, 03:00 PT

Please be advised that on February 26, 2021, 23:00 PT to February 27, 2021, 03:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. During the scheduled maintenance period, Workday will be unavailable for use. For tips and helpful hints, known and recently resolved issues, upcoming scheduled maintenance and more […]

[Continue Reading...]