Servers & Storage

EduCloud Server Maintenance (DR Kamloops) May 13, 2020, 09:00-17:00 PT

The DR EduCloud Server environment (https://dr.educloud.ubc.ca) for DR Organizations hosted in Kamloops will be undergoing scheduled maintenance on May 13, 2020, 09:00-17:00 PT. There are no expected outages to running virtual machines or the management portal.

EduCloud Server Maintenance (UBC Okanagan) May 11, 2020 14:00-16:00 PT

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted at UBC Okanagan in Kelowna will be undergoing scheduled maintenance on May 11, 2020 14:00-16:00 PT. Virtual machines running on the Okanagan EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will […]

EduCloud Storage Maintenance May 10, 2020, 09:00-12:00 PT

The EduCloud Server Service storage system will be undergoing maintenance on May 10, 2020, 09:00-12:00 PT. No service interruption is expected during this window.

EduCloud Server Maintenance (UBC IT Development) April 30, 2020, 10:00 PT to May 8, 2020, 14:00 PT

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for UBC IT Development Organizations hosted in Vancouver will be undergoing scheduled maintenance from April 30, 2020 10:00 PT to May 8, 2020 14:00 PT. There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal for UBC IT Development Orgs except for: […]

Kamloops Network Maintenance May 8, 2020, 09:00-17:00 PT

UBC IT will be performing maintenance on the network systems in Kamloops on May 8, 2020, 09:00-17:00 PT. No service interruptions are expected.

EduCloud Server Maintenance (Kamloops) May 9, 2020 08:00-10:00 PT

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops will be undergoing scheduled maintenance on May 9, 2020 08:00-10:00 PT. Virtual machines running on the Kamloops EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be manage […]

PCI (Payment Card Industry) Environment Maintenance May 4, 2020, 14:00 PT to May 15, 2020, 18:00 PT

The PCI environment will be undergoing scheduled maintenance from May 4, 2020, 14:00 PT to May 15, 2020, 18:00 PT. There are no expected outages to running virtual machines. Please note that the PCI vCenter will be unavailable on May 4, 2020 between 14:00 and 18:00, however, administrators will be able to manage virtual machines […]

EduCloud Server Intermittent Issues (Vancouver UBC IT Development Orgs) – April 27, 2020 15:00

We are currently experiencing an intermittent issue with management of UBC IT development orgs in Vancouver through the EduCloud Server Administration Portal.  This may affect provisioning of new VMs, resource changes, or console access.  Please note that you can continue to manage your VMs through remote management methods such as RDP and SSH, and that […]

Legacy VSS Service Interruption – April 21, 2020 20:50

We experienced a network interruption at 20:50 this evening that may have impacted workloads hosted in the legacy VSS environment.  VMs hosted in this environment may need to be restarted to resolve any outstanding connectivity issues and should be validated at your earliest opportunity. Please note that the workloads hosted in EduCloud Server were not […]

EduCloud Server Backup Infrastructure Maintenance Notice – April 21, 2020, 10:00-12:00 PT

Dear EduCloud Server Administrators, The EduCloud Server backup infrastructure will undergo maintenance on April 21 2020, from 10:00 – 12:00 PT. We will be replacing a faulty memory module on the appliance used to backup virtual machines in EduCloud Server. During this change, we will not be able to fulfill restore requests for virtual machines […]