Campus-Wide Login

Staging UBC Identity Provider Maintenance September 23, 2020, 14:00-16:00 PT

The non-production Staging UBC Identity Provider service (IdP aka Shibboleth) will be undergoing system maintenance on September 23, 2020, 14:00-16:00 PT. Short service outages can be expected throughout the maintenance period.

UBC Vancouver Load Balancer Maintenance September 24, 2020, 21:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on September 24, 2020, from 21:00-23:00 PT. No service interruptions are expected

Campus Wide Login (CWL) Web Services Maintenance October 2, 2020, 18:00-20:00 PT

The Campus Wide Login (CWL) Web Services will be under maintenance on October 2, 2020, 18:00-20:00 PT. An active session of CWL myAccount, CWL SignUp, and CWL Admin web applications may be interrupted requiring a restart of the browser.

RESOLVED: Campus-Wide Login (CWL) myAccount and ARC Sockeye Login Issues September 16, 2020, 13:40 PT

Update September 16, 2020, 14:45 PT: The Campus-Wide Login (CWL) myAccount and ARC Sockeye service login issues are now resolved. September 16, 2020, 13:40 PT Some users are experiencing issues logging into the Campus-Wide Login (CWL) myAccount and ARC Sockeye services.  Technicians are investigating.

UBC Vancouver Load Balancer Maintenance September 3, 2020, 21:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on September 3, 2020 from 21:00-23:00 PT. No service interruptions are expected.

Campus-Wide Login (CWL) myAccount Maintenance August 17, 2020, 07:00-08:00 PT

The Campus-Wide Login (CWL) myAccount website (https://www.myaccount.ubc.ca/) will be under maintenance on August 17, 2020, 07:00-08:00 PT. Active sessions may be interrupted which will require a restart of the browser.

IAM Database Maintenance August 1, 2020, 08:00-20:00 PT

The IAM Production database will undergo maintenance on August 1, 2020, from 08:00-20:00 PT, to upgrade and patch the database software. IAM Authentication services may experience temporary disruption up to five minutes during transition into and out of the database patching. IAM CWL application services (CWL myAccount, CWL Admin, SignUp, Sponsored Guest, IAM WebService) will […]

Kamloops Load Balancer Maintenance July 28, 2020, 19:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems in Kamloops on July 28, 2020, from 19:00 to 23:00 PT. No service interruptions are expected.

UBC Vancouver Load Balancer Maintenance July 21, 2020, 19:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on July 21, 2020 19:00-23:00 PT. No service interruptions are expected.

UBC Vancouver Load Balancer Maintenance July 9, 2020 20:00-21:00 PT

UBC IT will be performing maintenance on the UBC Vancouver load balancing systems on July 9, 2020 from 20:00-21:00 PT. No service interruptions are expected.