Campus-Wide Login

COMPLETED : Tableau production environment maintenance – Apr 9, 2021 from 19:00 – 23:59 PT

Completed : The scheduled maintenance has been completed. April 10, 2021 – 00:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 9, 2021 – 19:02 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 9, 2021 – 18:00 PT Scheduled : The Tableau production […]

COMPLETED : Web Services Hosting Platform Maintenance April 6, 2021 21:00PT – April 7, 2021 07:00PT

Completed : The scheduled maintenance has been completed. April 7, 2021 – 07:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 6, 2021 – 21:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 6, 2021 – 19:59 PT Scheduled : Web Services’ vendor, […]

COMPLETED : Campus Wide Login (CWL) Inactive Account Suspension April 1, 2021, 09:00-15:00 PT

Completed : The scheduled maintenance has been completed. April 1, 2021 – 15:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 1, 2021 – 09:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 1, 2021 – 08:00 PT Scheduled : The Campus Wide […]

DR EduCloud Server Service Maintenance March 6, 2021, 09:00-12:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on March 6, 2021, 09:00-12:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to manage […]

DR EduCloud Server Service Maintenance February 9, 2021, 16:00-20:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on February 9, 2021, 16:00-20:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to manage […]

UBC Vancouver Load Balancer Maintenance February 3, 2021, 20:00-21:00 PT

UBC IT will be performing maintenance on the Vancouver load balancing systems on February 3, 2021, 20:00-21:00 PT. No service interruptions are expected.

RESOLVED: AccessUBC, Canvas and Workday Login Issues November 8, 2020, 10:20 PT

Update: November, 8, 2020, 10:20 PT Technicians have investigated and believe the issue with Campus Wide Login access has been resolved as of 10:20am.   If you continue to experience issues with your Campus Wide Login, please call the UBC IT Service Centre at 604-822-2008. We are experiencing CWL login issues. Users may not be able […]

Forbidden Access Error When Connecting to CWL myAccount Portal or CWL Admin Portal October 30, 2020 15:30 PT

Some users are experiencing a forbidden access error when attempting to connect to the CWL myaccount portal, our team is currently investigating this issue. For the time being please use the following link to access the portal: https://www.myaccount.ubc.ca/myAccount/login.xhtml

RESOLVED : CWL Login issues Thursday Oct 29, 2020 17:10 PT

Resolved:  October 29, 2020, 17:10 PT The CWL login issue has been resolved. Update : October 29, 2020 16:10 PT The Student Service Centre site is affected by the login issue as well.  Technicians are still working on the issue.  There is no estimated time of repair. We are experiencing CWL login issues, users may […]

IAM CAS and Auth2 Service Maintenance October 28, 2020, 19:30-20:30 PT

The IAM CAS and Auth2 services will be undergoing system maintenance on October 28, 2020, 19:30-20:30 PT. Short service outages may be experienced during the maintenance period.