Campus-Wide Login

COMPLETED : Enterprise Services Load Balancer Maintenance June 28, 2021, 18:00-19:00 PT

Completed : The scheduled maintenance has been completed. June 28, 2021 – 19:18 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. June 28, 2021 – 18:18 PT Scheduled : UBC IT will be performing maintenance on the UBC Vancouver load balancers. No service impact is expected. June 28, […]

COMPLETED : DR EduCloud Server Service Maintenance June 14, 2021, 15:00-18:00 PT

Completed : The scheduled maintenance has been completed. June 14, 2021 – 18:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. June 14, 2021 – 15:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. June 14, 2021 – 13:59 PT Scheduled : Scheduled maintenance on […]

RESOLVED : Campus-Wide Login Issues – June 1, 2021 20:00

Resolved : Login access has been restored to users may have experienced difficulties accessing CWL, EAD, and ELDAP accounts earlier this afternoon due to data misconfiguration issues. Data syncing is now complete. Some users with reinstated accounts may receive email notification that they’ve been granted access. This email comes from a trusted UBC account, and […]

RESOLVED : Duo SMS Issue – May 28 2021 08:21

Resolved : The SMS delivery issue has been resolved. May 28, 2021 – 14:33 PT Investigating : There is an on-going vendor issue with SMS delivery. Some SMS messages may fail to deliver or take longer to arrive. Other MFA methods like phone app, passcode, phone call, and tokens, are not affected. May 28, 2021 […]

RESOLVED : CWL account creation services outage May 24, 2021

Resolved : Issues with CWL creation has been resolved. Users who are in the middle of creating their CWL account will need to restart the CWL creation process. May 24, 18:55 PT May 24, 2021 – 18:57 PT Investigating : CWL account creation services have been impacted today May 24, 2021. UBC IT technicians are […]

RESOLVED : CWL account creation services outage May 21, 2021, 19:00 PT

Resolved : Issues with CWL creation has been resolved. Users who are in the middle of creating their CWL account will need to restart the CWL creation process. May 22, 2021 – 18:08 PT Investigating : CWL account creation services have been impacted since May 21, 2021, 19:00 PT. UBC IT technicians (IEC) are currently […]

COMPLETED : Tableau production environment maintenance – Apr 9, 2021 from 19:00 – 23:59 PT

Completed : The scheduled maintenance has been completed. April 10, 2021 – 00:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 9, 2021 – 19:02 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 9, 2021 – 18:00 PT Scheduled : The Tableau production […]

COMPLETED : Web Services Hosting Platform Maintenance April 6, 2021 21:00PT – April 7, 2021 07:00PT

Completed : The scheduled maintenance has been completed. April 7, 2021 – 07:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 6, 2021 – 21:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 6, 2021 – 19:59 PT Scheduled : Web Services’ vendor, […]

COMPLETED : Campus Wide Login (CWL) Inactive Account Suspension April 1, 2021, 09:00-15:00 PT

Completed : The scheduled maintenance has been completed. April 1, 2021 – 15:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 1, 2021 – 09:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 1, 2021 – 08:00 PT Scheduled : The Campus Wide […]

DR EduCloud Server Service Maintenance March 6, 2021, 09:00-12:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on March 6, 2021, 09:00-12:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to manage […]