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UBC Vancouver Load Balancer Maintenance April 2, 2020, 19:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on April 2, 2020 from 19:00-23:00 PT. No service interruptions are expected.

DR EduCloud Server Service Maintenance March 19, 2020, 09:00-13:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on March 19, 2020, from 09:00-13:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to […]

Kamloops Load Balancer Maintenance – March 11, 2020, 10:00-14:00 PT

UBC IT will be performing maintenance on the load balancing systems in Kamloops on March 11, 2020, from 10:00 to 14:00 PT. No service interruptions are expected.

Short outage of access to CWL My account and CWL Admin March 9, 2020, 16.45-17.05 PT

We experienced a short outage of accessing CWL my account and CWL admin due to a change from 16.45 – 17.05 PT on March 9, 2020. All services are restored again.

UBC Vancouver Load Balancer Maintenance February 26, 2020, 20:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on February 26, 2020, from 20:00 to 23:00 PT. No service interruptions are expected.

UBC Vancouver Load Balancer Maintenance February 25, 2020, 20:00-21:00 PT

UBC IT will be performing maintenance on the load balancing systems on February 25, 2020, from 20:00 to 21:00 PT. No service interruptions are expected.

UBC Vancouver Load Balancer Maintenance February 19, 2020, 20:00-22:00 PT

February 19, 2020, 20:00-22:00 PT   We will be performing maintenance on the UBC Vancouver load balancer which may cause a brief interruption on some UBC Enterprise Services, including:   * Authentication (CWL) * EduCloud Server Administration Portal * FASmail * FMS * HRMS * Kaltura * SharePoint * SIS * Skype for Business * […]

UBC Enhanced CWL (MFA) Maintenance Feb 15, 2020, 17:00-22:00 PT

UBC’s Enhanced CWL (MFA) service will be undergoing maintenance on Feb 15, 2020, 17:00-22:00 PT. Intermittent authentication slowdown or failure is expected for certain services. During this time, multiple attempts to log in may be required. Services affected: myVPN – Certain pools only. The general myVPN pool used by faculty and students is not affected. […]

UBC Vancouver and Kamloops Load Balancer Maintenance February 15, 2020 09:00-20:00 PT

UBC IT will be performing maintenance on the load balancing systems on February 15, 2020 from 09:00-20:00 PT. No service interruptions are expected.

RESOLVED: UBC Services slow response time February 6, 2020, 15:15

Update: 16:35 – Our technicians have discovered the believed source of the issue, and service is restored at this time. Technicians are continuing to monitor to ensure services have fully recovered. Update: 16:25 – Technicians are still investigating at this time. Some services on campus are currently experiencing slow response times. Services that are known […]