Campus-Wide Login

RESOLVED: Campus-wide network outage – June 15, 2020, 22:50 PT

Service has been restored. The root cause has been identified and corrective measures have been put in place. UPDATE: Campus-wide network outage – June 15, 2020, 19:50 PT Service has been restored – services should be accessible. Technicians are continuing to investigate and troubleshoot the root cause of the issue. UPDATE: Campus-wide network outage – […]

DR Educloud Server Web Portal Maintenance June 4, 2020, 08:00 – 11:00 PT

The DR EduCloud Server Web Portal (dr.educloud.ubc.ca) will undergo maintenance on June 4, 2020, from 08:00 – 11:00 PT. There is no expected user impact during this maintenance window.

RESOLVED: CWL Password Reset Issues – May 31, 2020, 13:00 PT

Resolved: May 28, 2020, 13:00 PT The CWL password reset issue has been resolved. May 28, 2020, 11:00PT We are currently experiencing issues with CWL password reset. Users are receiving the following error when trying to reset password: Error Notification There was a problem with your request: you are here because of an application error […]

VPN for UBCO Maintenance May 20, 2020 12:00-13:00 PT and May 21, 2020 12:00:13:00 PT

The VPN authentication service for UBCO will undergo maintenance May 20, 2020 12:00-13:00 PT and May 21, 2020 12:00:13:00 PT, to implement new security controls. No impact to users is expected during the change. Users who will be affected after the change will receive communication and training from UBCO’s IT team and the Cybersecurity team.

UBC Vancouver Load Balancer Maintenance May 12, 2020, 20:00-22:00 PT

UBC IT will be performing maintenance on the load balancing systems on May 12, 2020 from 20:00-22:00 PT. No service interruptions are expected.

ELDAP Service Maintenance May 06, 2020, 09:00-10:00 PT

The ELDAP Service will be undergoing system maintenance on May 06, 2020, 09:00-10:00 PT. No service outage is expected.

EduCloud Server Maintenance April 8, 2020, 08:30–12:00 PT

UBC IT Systems will be performing scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) on April 8, 2020, 08:30-12:00 PT. Virtual machines running on the DR EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able […]

Kamloops Load Balancer Maintenance April 9, 2020, 09:00-13:00 PT

Maintenance will be performed on the Kamloops Load Balancers. No service impact is expected.

UBC Vancouver Load Balancer Maintenance April 2, 2020, 19:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on April 2, 2020 from 19:00-23:00 PT. No service interruptions are expected.

DR EduCloud Server Service Maintenance March 19, 2020, 09:00-13:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on March 19, 2020, from 09:00-13:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to […]