Campus-Wide Login

DR EduCloud Server Service Maintenance February 9, 2021, 16:00-20:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on February 9, 2021, 16:00-20:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to manage […]

UBC Vancouver Load Balancer Maintenance February 3, 2021, 20:00-21:00 PT

UBC IT will be performing maintenance on the Vancouver load balancing systems on February 3, 2021, 20:00-21:00 PT. No service interruptions are expected.

RESOLVED: AccessUBC, Canvas and Workday Login Issues November 8, 2020, 10:20 PT

Update: November, 8, 2020, 10:20 PT Technicians have investigated and believe the issue with Campus Wide Login access has been resolved as of 10:20am.   If you continue to experience issues with your Campus Wide Login, please call the UBC IT Service Centre at 604-822-2008. We are experiencing CWL login issues. Users may not be able […]

Forbidden Access Error When Connecting to CWL myAccount Portal or CWL Admin Portal October 30, 2020 15:30 PT

Some users are experiencing a forbidden access error when attempting to connect to the CWL myaccount portal, our team is currently investigating this issue. For the time being please use the following link to access the portal: https://www.myaccount.ubc.ca/myAccount/login.xhtml

RESOLVED : CWL Login issues Thursday Oct 29, 2020 17:10 PT

Resolved:  October 29, 2020, 17:10 PT The CWL login issue has been resolved. Update : October 29, 2020 16:10 PT The Student Service Centre site is affected by the login issue as well.  Technicians are still working on the issue.  There is no estimated time of repair. We are experiencing CWL login issues, users may […]

IAM CAS and Auth2 Service Maintenance October 28, 2020, 19:30-20:30 PT

The IAM CAS and Auth2 services will be undergoing system maintenance on October 28, 2020, 19:30-20:30 PT. Short service outages may be experienced during the maintenance period.

Campus Wide Login (CWL) Web Services Maintenance October 29, 2020, 21:00-23:00 PT

The Campus Wide Login (CWL) Web Services will be under maintenance on October 29, 2020, 21:00-23:00 PT. An active session of CWL myAccount, CWL SignUp, and CWL Admin web applications may be interrupted requiring a restart of the browser.

IAM CAS and Auth2 Service Maintenance October 29, 2020, 20:00-21:00 PT

The IAM CAS and Auth2 services will be undergoing system maintenance on October 29, 2020, 20:00-21:00 PT. Short service outages may be experienced during the maintenance period.

RESOLVED: Campus Wide Login Sign Up Issues October 25, 2020, 12:36 PT

Update: October 25, 2020, 12:36 PT Technicians have investigated and believe the issue with Campus Wide Login account activation and with student applications is now resolved. If you continue to experience issues with either Campus Wide Login account activations or with applying to UBC, please call the UBC IT Service Centre at 604-822-2008. Update : […]

Resolved : Apply to UBC Access Issues (you.ubc.ca) October 22, 2020, 11:00 PT

Issues with all applicant accounts have been resolved as of 11.00 PT. Please contact UBC IT Service center if you encounter any further issues. Update : Apply to UBC Access Issues (you.ubc.ca) October 22, 2020, 09:30 PT The issue with creating new applicant accounts have been resolved.  However if you have an applicant account which […]