RESOLVED : Okanagan Campus – STAR research facility network issue – April 13, 2021 11:05 – Ongoing


Resolved : We have confirmed with the site that service is restored.
April 13, 2021 – 13:01 PT


Identified : We are continuing to work on a fix for this issue.
April 13, 2021 – 13:01 PT


Identified : The issue has been identified and a fix is being implemented.
April 13, 2021 – 12:37 PT


Investigating : Update: Technicians have found the issue, related to power outage at one of our buildings impacting the network path. We expect the network to be restored by 13:30.
April 13, 2021 – 12:36 PT


Investigating : We are currently aware of a network service disruption at the STAR research facility in Kelowna. This disruption currently affects wireless, network access to resources on campus/UBC network, and telephones. Technicians are currently investigating the cause. An update will be provided in 30 minutes.
April 13, 2021 – 11:21 PT


See https://status.it.ubc.ca for further details.