Resolved : Apply to UBC Access Issues (you.ubc.ca) October 22, 2020, 11:00 PT

Issues with all applicant accounts have been resolved as of 11.00 PT. Please contact UBC IT Service center if you encounter any further issues.


Update : Apply to UBC Access Issues (you.ubc.ca) October 22, 2020, 09:30 PT

The issue with creating new applicant accounts have been resolved.  However if you have an applicant account which have already been created and you are having issues accessing it please wait for about 3 hours before trying to access the account. All issues for existing applicant accounts are expected to be resolved around Noon today.

This service bulletin will be updated at 12.30 PT or when we have new information.


Apply to UBC Access Issues (you.ubc.ca) October 21, 2020, 18:06 PT

We have received reports of users being unable to log in to complete student applications at www.you.ubc.ca. Users may see an “invalid login name/password combination” error message. Technicians are investigating.