August 03, 2020, 23:59 PT
All network services restored and incident declared as over.
From: 18:51 PT Monday, August 3, 2020
To: 23:59 PT Monday, August 3, 2020
Reason: BCNET VANTX data centre #2 experienced power loss on UPS #2 starting at 18:51 PST.
Power restored to facility at 23:48 PST with network connections restored at 23:59 PST.
Effects: Numerous Member sites in and around Vancouver are impacted as a result of this.
The following sites are affected.
Capilano University – North Vancouver, Sechelt
Douglas College – Surrey, New Westminster, Coquitlam
Justice Institute of British Columbia – Victoria, Kelowna, Chilliwack, Maple Ridge, Pitt Meadows, New Westminster
Kwantlen Polytechnic University – Cloverdale, Langley, Richmond, Surrey
University of the Fraser Valley – Chilliwack, Abbotsford
Royal Roads University – Vancouver
University of British Columbia – Vancouver
Simon Fraser University – Vancouver
British Columbia Institute of Technology – Secondary
Emily Carr
Vancouver Community College – Primary
Langara College – Vancouver, W Broadway
Selkirk College – Trail, Cranbrook
Contact: Please contact the BCNET Operations Center at
604-822-1348 option 3 or mailto:noc@bc.net
when network problems are experienced outside of a maintenance window.
Posted By: BCNET Network Management Center
604-822-1348 option 3
BCNET Vancouver Exchange Power Outage – August 3, 2020
From: 18:51 PT Monday, August 3, 2020
To: ongoing
Reason: BCNET VANTX data centre #2 experienced power loss on UPS #2 starting at 18:51.
Work is underway to reroute and restore full power to affected network devices.
Effects: Numerous Member sites in and around Vancouver are impacted as a result of this.
The following sites are affected.
Capilano University – North Vancouver, Sechelt
Douglas College – Surrey
Justice Institute of British Columbia – Victoria, Kelowna, Chilliwack, Maple Ridge, Pitt Meadows
Kwantlen Polytechnic University – Cloverdale, Langley, Richmond
University of the Fraser Valley – Chilliwack, Abbotsford
Contact: Please contact the BCNET Operations Center at
604-822-1348 option 3 or mailto:noc@bc.net
when network problems are experienced outside of a maintenance window.
Posted By: BCNET Network Management Center
604-822-1348 option 3