RESOLVED: Student & Alumni Email Hosted Mailbox Web Access Issues May 17, 2020, 04:15 PT

Update May 17, 2020, 07:30 PT

Student & Alumni hosted mailbox access has been restored.


Update May 17, 2020, 06:15 PT

Technicians are working with vendor support to resolve the web access issues. There is currently no estimated time of resolution.


Update May 17, 2020, 04:15 PT

We have confirmed issues with accessing Student & Alumni hosted mailboxes.

Users will see a “Server Error” upon logging in via web browser (webmail.alumni.ubc.ca). ActiveSync connections remain functional.

Technicians are currently investigating.