RESOLVED: BCNET Connection between Kelowna and Vancouver exchanges is down December 31, 2019, 18:35 PT

UPDATE: December 31, 2019, 18:35 PT

From: 04:30 PT Tuesday, December 31, 2019
To: 15:47 PT Tuesday, December 31, 2019

Reason: Connection between Kelowna and Vancouver exchanges is down.

Effects: An optical connection is down at Kelowna site affecting traffic between Kelowna and Vancouver.
Redundancy is working properly, but some degradation on service can be expected. All transit
connections are working properly.
(14:20 PT) A car crashed into a pole on highway 97 between Kamloops and Vernon. Fiber team is
on site but they have not yet been given authorization from the local police to fix the broken line.
(15:47 PT) Problem solved and services are working normally.

Contact: Please contact the BCNET Operations Center at 604-822-1348 option 3 or noc@bc.net
when network problems are experienced outside of a maintenance window.

Posted By: BCNET Operations Center
604-822-1348 option 3
noc@bc.net