BCNET 100G link Surrey to UBC LFSC network outage November 16, 2019, 01:30 PT

From:      01:30 AM PT Saturday, November 16, 2019

To:        2:24 PM PT Saturday, November 16, 2019

Reason:   BCNET experienced an outage on our Surrey to UBC LFSC  100G network link.

Effects: BCNET to UBC layer 3 services are not affected as they are rerouted via the UBC Angus border.  There are several layer 2 services to UBC that are down affecting UBC Med-IT, Genome Sequence Center at Vancouver General Hospital (GSC), BC Cancer Research Center (CRC), BioDiversity and EDUroam services to VIHA sites.  BCNET personnel are actively trouble shooting the issue but ETR is not yet available.

Contact:    Please contact the BCNET Operations Centre at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of a maintenance window.