Resolved: BCNET Metro Vancouver Fiber outage October 21, 2019, 03:02 PT

BCNET Metro Vancouver Fiber outage October 20, 2019.

Update: The fiber repair work has been completed and all services have been restored as of 03:02 PT on October 21, 2019.


From:      06:57 AM PT Sunday, October 20, 2019

To:          03:02 AM PT Monday, October 21, 2019

Reason:   BCNET is experiencing a Supplier Fiber cut in Metro Vancouver. Trouble tickets have been created with our suppliers.

Effects:    There are network outages on services that transport over this Fiber link. This is affecting services for the following Members; UBC, BCIT, SFU. Vendor has made arrangements to begin repair work on the cut fiber at 8.00 PM  PT.  BCNET does not have an estimate  time to resolve from the suppliers at this time.

Contact:    Please contact the BCNET Operations Centre at 604-822-1348 option 3 or noc@bc.net when network problems are experienced outside of a maintenance window.