RESOLVED: Outlook Email Client – Error on Start Up – February 21, 2019, 14:45 PT

Update: February 21, 2019, 16:20 PT

The issue has been resolved.

If you are still experiencing issues with the Outlook Client starting up, please contact the UBC IT Service Centre at 604-822-2008.


Update: February 21, 2019, 15:50 PT

Technicians are still investigating this issue.

Our next update will be at 16:45 PT.


February 21, 2019, 14:45 PT

Outlook Email Client users may be experiencing issues launching the client. An error message may be received on start up. Technicians are investigating.

We recommend that users use Outlook Web Access (OWA) for the time being at www.mail.ubc.ca.