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From: <sender’s email address>
Sent: January 31, 2019 11:18 AM
Subject: Ticket ID: 2901743974JSF
Notification of Ticket Escalation
Workspace: Service Desk Ticket: Request closed Case ID: 2901743974JSF
Priority: High Status: Request Creation Date: 01/31/2019
I have marked your Request as closed.
Please review the details of your request in the Self Service portal via the following link: Your incident <link removed>
If you feel that your request has not been completed, please visit your incident link to re-open the request.
The last action taken are as follows:
01/31/2019 IT service:
Note: If you do not reply, this request will be formally closed in 24hrs.
- Chief instructor,
Information Technology Service