Contact Centre Callers Menu Outage December 25, 2018 07:00 โ€“ December 27, 2018 07:30 PT

UBC Vancouver Contact Centre callers menu messaging was unavailable from December 25, 2018 07:00 to December 27, 2018 at 07:30 PT.

During this window, callers to any closed Contact Centre would not have heard the closed holiday message greetings. Workarounds were put in place for the open Contact Centres.

Service was restored on December 27th at 07:30 PT.