RESOLVED: Ongoing Phone Issues – October 04, 2018, 23:38 PT

The issue affecting Contact Centre Voice Services has been resolved. The problem was caused by system maintenance changes that did not go according to plan. The voice team have rolled back the changes and service is restored.

October 04, 2018, 19:45 PT

There are intermittent phone service issues affecting Contact Centre lines on campus. User may not be able to phone in to some Contact Centre lines. UBT IT is investigating.