RESOLVED – CWL Authentication Issue – September 6, 2018 17:00 PT

17:00 PT

All web authentication services have now been confirmed to be stable and are fully operational.  If you would like to receive a more detailed account of activities performed and the analysis that we are currently conducting, please refer to the Cybersecurity Confidential Communications website (  You will need to sign in with your Campus-Wide Login (CWL) using a UBC IP address to access the site.

We are currently experiencing Campus-Wide Login authentication issues.  Applications with web authentications, such as Canvas and RISe are intermittently accessible at this time. Services such as FASmail, wireless, HRMS, and FMS are not impacted.

Our technicians are currently investigating the issue.  We will provide another update in an hour.