CWL Authentication issues – May 28, 2018 09:15 PT

We are currently experiencing Campus-Wide Login authentication issues for a number of web-based applications. Some examples of the services are below. Our technicians have identified the root cause and are working to resolve the issue.

Example of the impacted services:
– ServiceNow
– RISe
– UBC Directory admin
– Canvas
– Connect
– SSC
– SISC

Please note the following services are not impacted:
– HRMS
– EAD
– Faculty and Staff Email
– Wireless
– Services hosted on ELDAP