Fraudulent: Computer Support Phone Call – July 20, 2017

Please be vigilant if you ever receive phone calls at home from someone reporting that they are from the UBC IT Help Desk offering to check and update your computer.  This is an example of a “Windows Tech Support” scam, where the cybercriminal is hoping to install malware onto your computer.

UBC IT Help Desk will never phone you at home to provide check-ups and upgrades on your computer without reason.


If you would like to verify the caller, copy down their name and phone number and contact the UBC IT Help Desk directly at


If you have any questions or concerns, please contact