Intermittent Issues Calling Off-Campus Phones July 14, 2017 11:00 PT

*RESOLVED* Intermittent Issues Calling Off-Campus Phones July 14, 2017 16:40 PT

Resolved as of 16:15 PT – Phone issues was due to a fibre cut affecting our voice service provider.

 

UPDATE: Intermittent Issues Calling Off-Campus Phones July 14, 2017 14:30 PT

The issue is ongoing, we are currently working with the service provider to resolve the issue.

We will provide another update at 16:00 PT.

 

UPDATE: Intermittent Issues Calling Off-Campus Phones July 14, 2017 13:00 PT

The issue is ongoing, we are currently working with the service provider to resolve the issue.

We will provide another update at 14:00 PT.

 

UPDATE: Intermittent Issues Calling Off-Campus Phones July 14, 2017 12:00 PT

The issue is ongoing, we are currently working with the service provider to resolve the issue.

We will provide another update at 13:00 PT.

 

Intermittent Issues Calling Off-Campus Phones July 14, 2017 11:00 PT

We are currently experiencing intermittent voice issues that are affecting calls to off campus numbers. Some users may receive a fast busy signal.  If you encounter this, please try calling again.

We have also received reports of callers from off campus who are intermittently unable to reach our Contact Centers.  If you experience this issue, please try calling again.

We are working with our service provider to investigate the root cause.