Fraudulent emails warning users that their email account is being deactivated and directing them to submit CWL or login information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please forward a copy of the email including full headers to email@example.com and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL or login account credentials, go to myAccount and login and change your password immediately. Please remember to notify firstname.lastname@example.org of the possible temporary breach of your CWL account.
For your reference, a copy of the fraudulent email is included below:
Subject: Error Code #UBC984455N.
From: “UBC Help Desk”
Date: Tue, November 2, 2010 7:02 am
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This is the final notification from the University help desk. Due to your inability to update your university email account, your mailbox has exceeded the allowed storage limit and you may not be able to send or receive new messages until you validate your account.
To do this, Click the Link Below and provide the information requested.
If you click the link and it appears to be broken, please copy and paste the URL into a new browser window. Failure to comply will result in the de-activation of your email account from the university email database.
University Help Desk.
This E-mail is confidential and privileged. If you are not the intended Recipient please accept our apologies; Please do not Disclose, Copy or Distribute Information in this E-mail or take any action in Reliance on its contents: to do so is strictly prohibited and may be Unlawful. Please inform us that this Message has gone astray before deleting it. Thank you for your Co- operation. Copyright Ã‚Â© 2010. All Rights are reserved.