Fraudulent Email Alert February 25, 2010

Fraudulent emails directing users to submit their CWL account information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not fill out this form or reply to any email with your account information. Instead, please forward a copy of the email including full headers to security@ubc.ca and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL account credentials, go to myAccount and login and change your password immediately. Please remember to notify security@ubc.ca of the possible temporary breach of your CWL account.

For your reference, a copy of the fraudulent email is included below:

From: stealth@cogeco.ca [mailto:stealth@cogeco.ca] On Behalf Of The University of British Columbia Upgrad
Sent: February-25-10 6:16 AM
Subject: Update Your UBC.CA Email Now.

UBC.CA Internet wish to inform you that there is a congestion in your account, this is due to Phishing mails and Internet spam.You have been contacted so that you will confirm your account to avoid losing it to Internet spam. Please fill the Technical Help Form below and send it back to enable us update your account.

* CWL Login Name:………….
* CWL Password:………….
* phone:…………….

UBC.CA provides technical support which includes troubleshooting guide,technical specifications and related links for its Internet subscribers.Thank you for your understanding. We apologize for any inconveniences this may have cause you!

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The University of British Columbia Technical Support Team © The University of British Columbia Internet. All Rights Reserved.