Fraudulent emails directing users to submit their CWL account information have been reported. UBC IT never initiates unsolicited requests for usernames, passwords or any other personal information. Do not fill out any form or reply to any email with your account information. Instead, please forward a copy of the email including full headers to firstname.lastname@example.org and then delete it from your Inbox or mobile phone. If you think you may have submitted your CWL account credentials, go to myAccount and login and change your password immediately. Please remember to notify email@example.com of the possible temporary breach of your CWL account.
For your reference, a copy of the fraudulent email is included below:
From: IT Help Desk [mailto:firstname.lastname@example.org]
Sent: February-04-10 4:14 AM
Subject: IT Service User Quarantine Exercise
User Quarantine Notification
A user quarantine exercise is currently going on. It required that
you submit the following particulars for quarantine :
All IT utilities will not change during this period, this means
that your password will not be changed, all data included. Email
access and usage will be disabled if you fail to comply with the
IT Service Admin.
IT Help Desk Copyright Ã‚Â© 2010 The University of British Columbia|All
This communication is intended for the use of the recipient to whom it
is addressed, and may contain confidential, personal, and or privileged
information. Please contact us immediately if you are not the intended
recipient of this communication, and do not copy, distribute, or take
action relying on it. Any communications received in error, or
subsequent reply, should be deleted or destroyed.