BCNET Surrey Power Outage – April 15/14 Updated

From: 10:56 PT Tuesday, April 15, 2014

To: 15:30 PT Tuesday, April 15, 2014

Reason: Building power has been lost at the Surrey Central site. The power surge that occurred overpowered many of the UPS and power supplies have been damaged. BC Hydro is wiring in temporary power so equipment can be diagnosed. No further ETR is available as yet.

Effects:The following BCNET services are impacted. All other network services are operating normally.

SFU – all network services at the Surrey site Bell Internet Transit

Contact: Please contact the BCNET Network Operations Centre at 604-822-1348 option 3 or when network problems are experienced outside of a maintenance window.