BCNET Vancouver Internet Disruption – July 05, 2013

From: 13:47 Friday, July 05, 2013
To: 13:54 Friday, July 05, 2013

Reason: Unexpected interface card reload during routine network maintenance.

Effects: Brief disconnection of two out of three Internet Transit service providers. Customers may have noticed a momentary reconnection of Internet traffic as backup routing paths failed over to the third service provider. All connectivity was verified to be back in normal operation at 13:54.

Contact: Please contact the BCNET Network Operations
Centre at 604-822-1348 option 3 or
when network problems are experienced outside of
a maintenance window.

Posted By: BCNET Network Management Centre
604-822-1348 option 3