Archive for the ‘UBCNET’ Category

Life Sciences Partial Building LAN/Phone/Security Outage – April 15 19:00 to April 16 03:00 PDT

Posted by: Operations Centre | April 15, 2014

Please be advised that as part of the Life Sciences Center electrical upgrade project, a partial emergency power shutdown will result in wired/wireless Internet, Phone and security systems services in Life Sciences Center Basement and Towers A and B being down from 7:00 PM April 15 until 3:00 AM April 16th.

[Continue Reading ...]

Filed under: General, Security Alerts, UBCNET, Voice Services

Procyon database server emergency maintenance March 31, 2014 12:20:00 – 12:25:00 PT

Posted by: Operations Centre | March 29, 2014

The procyon database server will undergo emergency maintenance during the specified window March 31, 2014 12:20:00 – 12:25:00 PT. The following applicatons will experience momentary unavailability for a duration of approximately 2 – 3 minutes: Transmogrifier

[Continue Reading ...]

Filed under: UBCNET

Home Drive Access Issue – Mar 31, 2014 08:51 PT

Posted by: Operations Centre | March 29, 2014

Currently some users are experiencing issues that home drive mapping is missing. If you are on EAD/VDI, please log off and log back in again. Otherwise, the solution is to re-mapping the home drive manually. Below are the links for the instructions for manually remapping home drive: Windows: http://it.ubc.ca/services/web-servers-storage/home-drive-storage-service/mapping-or-mounting-your-home-drive-0 Mac OS: http://it.ubc.ca/services/web-servers-storage/home-drive-storage-service/mapping-or-mounting-your-home-drive-mac-os

[Continue Reading ...]

Filed under: UBCNET

myDNS Service Maintenance February 22, 2014 10:00 – 14:00 PT

Posted by: Operations Centre | February 21, 2014

UBC will be performing DNS and DHCP maintenance on Feb 22, 2014 10:00-14:00 PT at UBC Okanagan. DNS and DHCP services will continue and no network outage is expected during this time due to built in redundancies in the architecture of the myDNS system.

[Continue Reading ...]

Filed under: UBC Okanagan, UBCNET

Shared Web Hosting Service Maintenance February 6, 2014 21:00 – 22:00 PT

Posted by: Operations Centre | February 6, 2014

Shared web hosting service will undergo regular maintenance on Thursday, February 6th from 9pm to 10pm. Websites hosted on this platform, as well as the Interworx control panel, will become unavailable for a period of 15 minutes during the maintenance window, Websites affected by the change are: you.ubc.ca strynadkalab.biochem.ubc.ca supplymanagement.brc.ubc.ca labresources.brc.ubc.ca parents.childcare.ubc.ca parents-new.childcare.ubc.ca cardiologyresearch.ubc.ca cardiologyresearch.webi.it.ubc.ca [...]

[Continue Reading ...]

Filed under: General, UBCNET

Regent College Network issue

Posted by: Operations Centre | December 21, 2013

Currently there is a network access issue at Regent College. Some services are affected such as Student Portal and VPN. The technicians are aware of the issues and are looking into them.

[Continue Reading ...]

Filed under: General, ResNet, UBCNET

UBC IT GRID03 Network Maintenance September 14, 2013 08:00-09:00 PT

Posted by: Operations Centre | September 8, 2013

UBC IT NMC will perform network maintenance work on GRID03 switch stack on Saturday, September 14, 2013 between 08:00 and 09:00. This is to optimize the GRID03 network and no network interruption or service impact is expected.

[Continue Reading ...]

Filed under: General, UBCNET

Connect Unscheduled Outage – September 6, 2013 11:30 PT

Posted by: Operations Centre | September 6, 2013

There is currently a Connect service disruption. Technicians are responding. The service restoration target is 13:00 PT.

[Continue Reading ...]

Filed under: Connect, UBCNET

Power Outage – August 30, 2013 13:00 – UPDATE

Posted by: Operations Centre | August 30, 2013

Power has been restored to all affected buildings with the exception of two buildings – The Fraser River parkade and Long House. Network connectivity has also been restored to all buildings.

[Continue Reading ...]

Filed under: General, UBCNET

Power Outage – August 30, 2013 11:15 – UPDATE

Posted by: Operations Centre | August 30, 2013

Power has been restored to Leonard S. Klinck building.

[Continue Reading ...]

Filed under: General, UBCNET

Archives

a place of mind, The University of British Columbia

UBC Information Technology
6356 Agricultural Rd
Vancouver, BC, Canada
V6T 1Z2

Emergency Procedures | Accessibility | Contact UBC | ©2009 University of British Columbia