Student Service Centre (SSC) and Student Information Service Centre (SISC) Issues

On June 12, we experienced interruptions to the Student Service Centre (SSC) and Student Information Service Centre (SISC) and other related systems during registration. The exact cause of this disruption is unknown. Yesterday (Tuesday, June 19th), we had a partial disruption lasting several minutes that may have impacted some students, requiring them to reconnect. Without […]

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UBC Wireless Certificate Change – iOS users, May 9, 2018 01:00 PT to 02:00 PT

Due to the changes to UBC’s wireless connections on May 9, users of iOS devices (iPhones, iPads) may receive pop-up messaging to re-connect to the new WiFi security certificate. If you receive this message, please accept the change to connect with the new wireless connection and log-in with your credentials if prompted.   If you […]

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UBC IT Network Maintenance – NGFW upgrade – Wednesday, Aug 15th, 2018 21:00 – 23:00 PT

UBC IT will perform upgrade of the Vancouver campus NGFW firewall infrastructure on Wednesday Aug 15th, 2018 21:00 – 23:00 PT. During the upgrade, there is no impact to Vancouver campus Internet access.

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UBC IT Network Maintenance – NGFW upgrade – Wednesday, Aug 15th, 2018 21:00 – 23:00 PT

UBC IT will perform upgrade of the Vancouver campus NGFW firewall infrastructure on Wednesday Aug 15th, 2018 21:00 – 23:00 PT. During the upgrade, there is no impact to Vancouver campus Internet access.

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BCNET Outage of Metro ROADM channels for 100G upgrade of Harbour Centre node – Aug 18th 7am-9am PT

BCNET will be upgrading the HC3225 Metro ROADM node for support of 100G, as such, the following vlans on LFSCBORDER will be affected for less than 30 minutes during the outage. Vlan 113, WTS L2 to UBC for Biodiversity Vlan 400, Meds-AV Vlan 2991, UBC GENO01-GSC (GSC) Vlan 2995, UBC BCCR01-TFL (CRC) Vlan 2996, UBC […]

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EduCloud Server Service Maintenance August 14, 2018 16:00 – 17:00 PT

Maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed during the above time Disruption to the service is not expected, all workloads and access to the service will continue to function as expected.

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Moodle (Pharmacy) Scheduled Maintenance Aug 14, 2018 22:00-23:30 PT

The continuing professional development Moodle website for the Faculty of Pharmaceutical Sciences will be unavailable for scheduled maintenance on Tuesday, Aug 14, 2018 from 22:00-23:30 PT.

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account.you.ubc.ca and Ask Me @ UBC Form Maintenance August 15, 2018 18:00 – 22:00 PT

account.you.ubc.ca and Ask Me @ UBC Form will be unavailable due to maintenance on August 15, 2018 between 18:00 and 22:00 PT. If you have any questions, please contact Academic Systems at sis.support@ubc.ca.

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Red Hat Satellite service patching August 16, 2018 11:00 – 12:00 PT

The UBC Satellite service will not be available on Thursday, August 16th from 11:00 to 12:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]

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UBC SharePoint Maintenance August 18, 2018 06:00 – 11:00 PT

On Saturday, August 18, 2018 from 06:00 to 11:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint sites will not be accessible.

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ComPAIR Scheduled Maintenance August 20, 2018 08:00 – 09:00 PT

ComPAIR will be unavailable for scheduled maintenance on Monday, August 20, 2018 08:00 – 09:00 PT.

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UBC Hospital Voice Service Maintenance August 21, 2018 00:00 – 06:00 PT

UBC’s phone service provider will be performing maintenance affecting the UBC Hospital phone service on August 21, 2018 for up to one hour between 00:00 at 06:00 PT. Clients may experience the following behaviour for up to one hour during this change window: – The main UBC Hospital switchboard line will continue to be available […]

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