Resolved: Intermittent Wireless Connectivity Issues September 13, 2019, 12:00 PT

Resolved: September 13, 2019, 12:00 PT Please be advised that this issue has been resolved as of September 13th, 2019. Update: September 12, 2019, 10:00 PT The UBC Network Team performed further maintenance on the wireless firewall Wednesday night to mitigate the intermittent wireless issues that have been reported.  Currently the wireless network is showing […]

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U-Pass Load Issue September 3, 2019, 13:00 PT

We are currently experiencing issues with students loading their Compass Card with this month’s U-Pass.   Our technicians are working with Translink for a resolution. Please try unlinking and relinking the U-Pass with the Compass Card and give it 30 minutes to process.

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PCI vCenter Maintenance (Vancouver) October 9, 2019, 09:30 PT to October 18, 2019, 17:00 PT

The PCI vCenter will be undergoing scheduled maintenance from October 9, 2019, 09:30 PT to October 18, 2019, 17:00 PT. There are no expected outages to running virtual machines.

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Intermapper Maps Migration October 25, 2019, 10:00-12:00 PT

UBC IT will be migrating Maps from Intermapper 2 to Intermapper 3 and 4.

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EduCloud Storage Maintenance October 12, 2019, 06:00-10:00 PT

The EduCloud Server Service storage system will be undergoing maintenance on October 12, 2019, from 06:00-10:00 PT. No service interruption is expected during this window.

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UBC Border Firewall Maintenance October 12, 2019, 03:00-03:15 PT

During the UBC Border Firewall maintenance change window, there is no expected impact to production network services.

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EduCloud Server Maintenance (Kamloops Q9 DR site) October 10, 2019, 09:00-13:00 PT

EduCloud Server will be undergoing storage maintenance in the Kamloops Q9 datacentre on October 10, 2019, 09:00-13:00 PT. No service interruptions are expected.

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Sauder’s Content Management System (CMS) Maintenance October 10, 2019, 07:00-07:30 PT

Sauder’s Content Management System (CMS) will not be available for content editors at this time and the public site may be unavailable for a short period.

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UBC IT Timesheet PRO Maintenance October 10, 2019, 12:30-15:00 PT

UBC IT TSPRO/e:Timesheet PRO/ Timesheet System will undergo maintenance on October 10, 2019, 12:30-15:00 PT . The Timesheet PRO system will be unavaliable during this maintenance window.

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EduCloud Server Maintenance (Kamloops Q9 DR site) October 9, 2019, 09:00-13:00 PT

EduCloud Server will be undergoing storage maintenance in the Kamloops Q9 datacentre on October 9, 2019, 09:00-13:00 PT. No service interruptions are expected.

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Resolved: sws.students.ubc.ca Maintenance October 8, 2019, 09:41

As of 13:00, the sws.students.ubc.ca website is once again reachable. sws.students.ubc.ca currently unavailable due to maintenance.  We hope to have it available before 12pm today

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Fraudulent Email Alert: Important message from Santa J. Ono – President – Oct 8, 2019

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account. If you clicked on the link in the email, please […]

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