EAD Domain Services Maintenance – May 23, 2013 08:00-12:00

Posted by: Operations Centre | May 22, 2013

The UBCIT IAM team will be performing EAD domain server maintenance on May 23, 2013 between 08:00 – 12:00. EAD authentication and services will continue to be available during this maintenance window.

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Filed under: General

Sauder production physical servers unavailable May 24, 2013 4:00pm to May 25, 2013 5:00pm

Posted by: Operations Centre | May 22, 2013

The following systems and services will be impacted: – Users will not be able access data stored on the two Novell servers or log into the commerce-nt domain between 6:30am May 25, 2013 to 5:00pm May 25, 2013. – Users will not be able to access some web forms and the website gateway-corridor.com between 4:00pm [...]

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Filed under: General

Klinck & Old Fire Hall Building power outage May 25, 2013 8:00-17:00 PT

Posted by: Operations Centre | May 22, 2013

There will be a 9 hour power outage to allow Preventative Maintenance on both utility power sub-stations within the Kinck Building. Core Data Centre facilities backed up by generator power will not be affected. However the following affects do apply. Loss of power to the Old Fire Hall including loss of networks. Loss of power [...]

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Filed under: General

RISe Server maintenance June 1, 2013 02:00 – June 3, 2013 05:00 PT

Posted by: Operations Centre | May 22, 2013

During this outage window, access to RISe modules, updates to researcher and user profiles will be unavailable.

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Filed under: General

Preventative Maintenance, (Load Bank Test), of the Klinck Cummins backup motor generator, (Gen2) June 5, 2013 06:00 – 12:00 PDT

Posted by: Operations Centre | May 21, 2013

Annual load bank test of the Cummins motor will be performed during this time. The motor will be off-line for an extended period during this timeframe. No affect to IT systems is expected unless an extended campus power outage occurs simultaneously with the motor being off-line.

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Filed under: General

FASmail Service Maintenance May 21, 2013 22:00 – 22:30 PT

Posted by: Operations Centre | May 21, 2013

The FASmail Service will be undergoing maintenance on Tuesday, May 21 2013 between 22:00 and 22:30. Users with mailboxes on two of the seven mailbox servers will experience a service interruption of 10 to 15 minutes as servers are restarted.

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Filed under: FASmail, General

Outlook Performance Issues May 21, 2013 – RESOLVED

Posted by: Operations Centre | May 21, 2013

Please be advised that the reported issues with FASmail Outlook and Outlook Web App (webmail) performance have now been resolved as of 11:20AM. Technicians will continue to monitor the situation. If you are having further issues, please report them to the Helpdesk at 604-822-2008.

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Filed under: Exchange, FASmail, General

ShareIT Maintenance May 18, 2013 21:00-23:59 PT

Posted by: Operations Centre | May 18, 2013

Please be advised that ShareIT will be undergoing server maintenance on May 18, from 9PM to 12AM. During this window, ShareIT will be inaccessible for a maximum of 45 minutes.

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Filed under: General

System Maintenance May 18, 2013 07:00-17:00 PT – UPDATE

Posted by: Operations Centre | May 18, 2013

The scheduled system maintenance window has been completed successfully.

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Filed under: General

IT.ubc.ca, reserach.ubc.ca, supplymanagement.ubc.ca and chem.ubc.ca are down May 18, 2013 – 14:13 – UPDATE

Posted by: Operations Centre | May 18, 2013

all the websites are back up as of 14:58.

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Filed under: General

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