TOR Blocking

Starting on Wednesday, May 31 we will be blocking the TOR network. In order to facilitate the operational needs of the university community, exemptions will be provided for traffic to/from the internet; For more information on exemptions and this change, please visit the Information Security Internal Communications webpage: https://infosec.it.ubc.ca. As it is a secured page, […]

[Continue Reading...]

UPDATE: GLOBAL RANSOMWARE ALERT – WannaCry Ransomware

Update May 24, 2017:There are now reports of new variants using the same vulnerability exploited by the WannaCry attack. These variants (EternalRocks, Adylkuzz, UIWIX) are being spread directly from infected systems to exposed vulnerable systems. Installing the MS17-010 patch for Windows is the only way to eliminate the vulnerabilities being actively exploited. If a system […]

[Continue Reading...]

RESOLVED – New Contact Centre Phone Issue Affecting 7-Help Line – June 21st, 2017 – 08:00 PT

The phone issue with the 7-Help Desktop Services phone line has been resolved.

[Continue Reading...]

New Contact Centre Phone Issue Affecting 7-Help Line – June 21st, 2017 – 07:30 PT

We are currently experiencing phone issues with 7-Help Desktop Services phone line.  UBC IT technicians are currently investigating the issue. We will provide an update as soon as it is available.

[Continue Reading...]

David Lam Building Network Upgrade June 21, 2017 06:00 – 09:00 PT

Network maintenance is being performed on the David Lam Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Wednesday June 21st between 06:00-09:00 PT, all Wired and Wireless Network Services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.

[Continue Reading...]

Storage Systems Maintenance (Vancouver location) – June 21, 2017 15:00-17:00 PT

The Storage systems for the Vancouver campus will be undergoing maintenance on June 21st, from 3:00pm to 5:00pm.  No service interruptions are expected.

[Continue Reading...]

Library Workstation Maintenance June 21, 18:00 – June 22, 09:00 PT 2017

Library workstations will be changed over from Auth2 to ELDAP authentication and access backend services.  No expected impact to users.

[Continue Reading...]

Networks Centres of Excellence & Bookstore Building Network Upgrade – June 21st, 2017 20:00 – 23:30 PT

Network maintenance is being performed on the Networks Centres of Excellence and Bookstore building network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Wednesday, June 21, 2017 20:00 – 23:30 PT, all wired network services will be sporadic, as the network services are migrated, and the connectivity […]

[Continue Reading...]

UBC Border Firewall Tor blocking continuity June 02, 2017 12:30 – July 31, 2017 23:30 PT

UBC will continue blocking Tor at border firewall June 02, 2017 12:30 – July 31, 2017 23:30 PT. Internal users will not be able to use Tor for outbound browsing. External users will not be able to use Tor to access the UBC websites.

[Continue Reading...]

David Lam Building Network Upgrade June 22, 2017 06:00 – 08:30 PT

Network maintenance is being performed on the David Lam Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Thursday June 22nd between 06:00-08:30 PT, all Wired and Wireless Network Services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.

[Continue Reading...]

Enterprise Service Monitoring Modification June 22 ,2017 10:00 – 10:30 PT

Enterprise Service Monitoring (ESM) is modifying its load balancing protection to point to the new F5 load balancers.  A DNS change will be made to point to the new load balancers but no outage or change in service is expected.  This change affects esm.it.ubc.ca only.

[Continue Reading...]

Mail Relay Maintenance June 23, 2017 21:00 – 23:59 PT

The UBC mail relays will be undergoing maintenance. No end user impact is expected.

[Continue Reading...]