Student Service Centre (SSC) and Student Information Service Centre (SISC) Issues

On June 12, we experienced interruptions to the Student Service Centre (SSC) and Student Information Service Centre (SISC) and other related systems during registration. The exact cause of this disruption is unknown. Yesterday (Tuesday, June 19th), we had a partial disruption lasting several minutes that may have impacted some students, requiring them to reconnect. Without […]

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UBC Wireless Certificate Change – iOS users, May 9, 2018 01:00 PT to 02:00 PT

Due to the changes to UBC’s wireless connections on May 9, users of iOS devices (iPhones, iPads) may receive pop-up messaging to re-connect to the new WiFi security certificate. If you receive this message, please accept the change to connect with the new wireless connection and log-in with your credentials if prompted.   If you […]

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No internet in Thunderbird Cassiar June 20, 2018 15:30 – RESOLVED

Due to an issue with a network switch, there was no ResNet in the Cassiar Building of the Thunderbird residences. The issue is now resolved.

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Routine patching: BCNET Information Technology Maintenance June 21, 2018 21:00 – 23:59 PDT

From: 21:00 Thursday, June 21, 2018 To: 23:59 Thursday, June 21, 2018 Reason: BCNET internal and external servers will be patched as part of this maintenance. Effects: Impact will be minimized to BCNET IT services as redundant systems are in place. Some of these systems include the following; DNS, NTP, Eduroam, BCNET Wiki. Contact: Please […]

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Bio Sciences Building Network Upgrade June 20, 2018 04:30-07:00 PT

Network maintenance is being performed on the Bio Sciences building network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on June 20, 2018 04:30-07:00 PT all wired and wireless network services will be sporadic as the network services are migrated and the connectivity is verified.

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account.you.ubc.ca and Ask Me @ UBC Form Maintenance June 20, 2018 18:00 PT – June 21, 2018 03:00 PT

account.you.ubc.ca and Ask Me @ UBC Form will be unavailable due to maintenance on June 20, 2018 between 18:00 PT and June 21, 2018 03:00 PT

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UBCV FASmail Service Maintenance June 20, 2018 20:00 – 23:00 PT

On June 20, 2018 20:00 – 23:00 PT, UBC IT will perform system maintenance on the UBCV FASmail Service. During the maintenance window, some users may receive a certificate warning in Outlook.

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Koerner/Sedgewick Library Network Upgrade June 20, 2018 20:30 – 23:59 PT

Network maintenance is being performed on the Koerner/Sedgewick Library network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Wednesday June 20, 2018 20:30 – 23:59 PT, all wired and wireless network services will be sporadic, as the network services are migrated, and the connectivity is verified.

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Analog Voice Services Maintenance June 21, 2018 17:30-19:30 PT

Some analog voice services will be undergoing maintenance on June 21, 2018 at 17:30-19:30 PT. This will result in service interruptions for the affected lines for approximately 2 minutes. Analog voice services at the UBC Hospital services will not be impacted by this change.

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Service maintenance for SERA(FAR, TAM)/SEoT/Sauder BI on Friday, June 22nd 12:00 to 22:00 PT

The following services will be unavailable during the afternoon or evening of Friday June 22nd to accommodate a migration to Educloud: OBIEE Reports including: FAR /TAM / SEoT / Sauder (include: Informatica Enterprise for SITS Database servers FS_INNOKO and IM_InDBPrd01)

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FMS nQuery document image retrieval Maintenance Outage JUN 22, 2018 17:00 – 19:00 PT

The Finance online document service for FMS nQuery will not be available during the migration.

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