Teaching and Learning Tools

Connect – Switch Load Balancing from F5 BigIP to Cisco ACE – March 02, 2017 07:00 – 08:00 PT

We have identified that a number of requests are being reset by the BigIP. Load balancing is being switched back to the Cisco ACE while the problem is investigated.

Connect Scheduled Maintenance – February 25, 2017 05:00 – 09:00 PT

Connect will be undergoing scheduled maintenance on February 25 from 05:00-09:00 PT. During this interval, Connect will be unavailable.

Connect network upgrade Feb 22, 2017 07:00 – 08:00 PT

On February 22, 2017 from 07:00 to 08:00 PT we will be performing network maintenance on Connect. No disruption to users is expected.

Connect Upgrade Feb 19, 2017 05:00 – 11:00 PT

Connect Upgrade Feb 19, 2017 05:00 – 11:00 PT – during this interval, Connect will be unavailable.

Connect Maintenance – February 05, 2017 06:00 – 07:00 PT

Connect will be unavailable on Sunday, February 05, 2017 06:00 – 07:00 PT for maintenance.

UBC CMS Currently unavailable January 27, 2016 16:00 PT

UBC CMS (which hosts many campus WordPress sites) is currently unavailable. Technicians are investigating and we will provide an update when we have additional information.

Resolved : UBC CMS Currently unavailable 27 January 2016 16:20 PT

UBC CMS Issues have been resolved at 16:20 PT.

Resolved: Connect Functionality Problems – January 4, 2017

Problems have been reported with the following functionality in Connect as of January 3, 2017 09:00PT:   – Updates: students are not able to view notifications through the “Updates” area of the global navigation menu – Announcements: Posting an announcement with email notification generates an error message (but the announcement will be posted and emailed) […]

Kaltura Scheduled Maintenance – December 23rd, 2016 05:00 – 07:00 PT

Kaltura will be unavailable for scheduled maintenance on December 23, 2016 between the hours of 05:00 – 07:00 PT. During this time users will be unable to access or upload video content in Connect or on UBC Video Share.

Connect Scheduled Maintenance – December 23rd, 2016 05:00 – 07:30 PT

Connect will be unavailable for scheduled maintenance on Friday, Dec 23 2016 05:00 – 07:30 PT.