Teaching and Learning Tools

Learning Tools Provisioning System Maintenance May 26, 2018 07:30-14:00 PT

The Learning Tools Provisioning Service will be unavailable from 07:30 to 14:00 on May 26, 2018. Any changes to course enrollments in Connect or Canvas will be queued up and processed after the maintenance has been completed.

UBC IT Network Maintenance – Saturday, May 19, 2018 06:00 – 09:00 PT

UBC IT will be performing maintenance on its core router network on Saturday, May 19 from 06:00 – 09:00 PT.  Between 06:00 – 09:00 PT, we expect intermittent outage for a number of services and building networks.  Between 08:00-08:30, there will be a full outage that will last for 15 minutes. Below is a list […]

UBC Survey Tool (Qualtrics) Maintenance – May 19, 2018 21:00 – 22:00 PT

Qualtrics will be performing scheduled maintenance on their Canadian data centre on May 19 at 21:00 PT. The expected downtime is up to 30 minutes. The Qualtrics platform will be unavailable during this maintenance window.

LTPS Scheduled Maintenance May 17, 2018 06:00-07:30 PT

The Learning Tools Provisioning Service will be unavailable for scheduled maintenance on Thursday, May 17, 2018 from 06:00-07:30 PT and any changes to course enrollments in Connect or Canvas will accordingly be queued up and processed after the maintenance.

UPDATE: Enterprise-wide Systems Restored May 16, 2018 09:15 PT

Following yesterday’s outage of multiple UBC systems yesterday, UBC IT has restored all systems as of this morning, with the exception of GitHub (work continues on this throughout the morning). As part of this outage assessment, a full investigation into the root cause is now underway. Should campus users continue to experience any service issues, […]

CWL Authentication service maintenance May 10th, 2018 11:00 – 13:00 PT

The CWL Authentication service (https://authentication.ubc.ca) will be under maintenance.  No user impact anticipated.

ComPAIR Scheduled Upgrade May 5, 2018 8:30-8:45 PT

ComPAIR (compair.elearning.ubc.ca) will be unavailable for scheduled maintenance on May 5, 2018 from 8:30-8:45 PT.

UBC IT Network Maintenance – Saturday, May 05, 2018 03:00 – 06:00 PT

UBC IT will be performing network a topology cutover on the Vancouver campus on Saturday, May 05, 2018 03:00 – 06:00 PT. There will be no internet for up to 15 minutes for all campus networks, UBCO to UBCV campus, VGH to UBCV campus. In addition all Resnet services will incur a 1 hour outage […]

CANCELLED – CoursEval Scheduled Maintenance May 2nd, 2018 09:00-10:30 PT

CoursEval will be unavailable for scheduled maintenance on May 2nd, 2018 between 09:00-10:30 PT. The maintenance on CoursEval has been cancelled.

WeBWorK Unavailable due to Upgrade Apr 28, 2018 07:00-09:00 PT

WeBWorK will be unavailable for a scheduled upgrade from 07:00-09:00 PT on Saturday Apr 28, 2018.