Teaching and Learning Tools

LTPS (CTC3) maintenance August 12, 2017 07:00-09:00 PT

The Learning Tools Provisioning System (LTPS, a.k.a. CTC3) will be unavailable for scheduled maintenance on Saturday, August 12, 2017 from 07:00-09:00 PT. ISS will be unable to access LTPS functionality within Connect during this time. Connect will otherwise not be affected.

RESOLVED: Kaltura Services Restored – August 2 2017 11:21 PT

Kaltura Services have now been restored. We apologize for the inconvenience.

UPDATE: Kaltura Services Unavailable – August 2 2017 10:37 PT

UBC IT staff are continuing to investigate the issue regarding the disruption of the Kaltura service on Connect, Learning Video and UBC VideoShare.  Kaltura has been notified and we are still working to resolve the issue. We will provide another update at 11:37 PT. We apologize for the inconvenience.

Kaltura Services Unavailable – August 2 2017 09:20 PT

We are currently experiencing a disruption of the Kaltura service on Connect, Learning Video and UBC VideoShare.  Kaltura has been notified and we are working to resolve the issue. An update will be provided when we have further information. We apologize for the inconvenience.

Library Online Course Reserves Upgrade Aug 02, 2017 07:00 – 09:00 PT

The Library Online Course Reserves wll be upgraded between 07:00 and 09:00 on Wednesday August 2 There may be a short period of service interruption during this time.

Kaltura Enterprise Video platform version upgrade July 8, 2017 05:00 to 18:00 PT

The Kaltura Enterprise Video Platform within Connect and the MediaSpace portal will have the following access restrictions during the stated periods:   Kaltura Offline Saturday July 8 2017 between 05:30 and 10:00 PT. During this time, users will not be able to access any video content. Users will not be able to View/Play/Upload/Edit/Delete/Record content. Update […]

Web Services Network Maintenance July 6, 2017 06:00 – 07:00 PT

During the above maintenance window, a number of UBC Web sites may see outages of up to 5 minutes. Sites include: cdn.ubc.ca cdn.ok.ubc.ca directory.ubc.ca reports.im.it.ubc.ca webwork.elearning.ubc.ca cdn.ubc.ca and cdn.ok.ubc.ca provide UBC Look and Feel Resources to many UBC web sites, so other sites may also see brief impact.

Enterprise Services Network Maintenance July 1, 2017 05:00 – 07:00 PT

During the above maintenance window, a number of UBC Enterprise services may see outages of up to 5 minutes. Services include the following: AccessUBC / myAccount Authentication Services Authentication Services Credential Broker Auth2 CAS Shibboleth CWB / Hyperion Confluence EduCloud Administration Interface Kaltura m.ubc.ca Student and Alumni Email Workspace Graduate Studies Online Application

Connect network maintenance July 1, 2017 06:00 – 09:00 PT

Connect will be unavailable, Saturday, July 1st, between 06:00 – 09:00 PT in order facilitate network maintenance.

Connect Maintenance Jun 18, 2017 05:00 – 07:30 PT

Connect will be unavailable for scheduled maintenance on June 18, 2017 from 05:00 – 07:30 PT.