Teaching and Learning Tools

iPeer Maintenance December 20, 2018, 14:00-15:00 PT

iPeer will be unavailable for maintenance on December 20, 2018, 14:00-15:00 PT.

Learning Tools Provisioning Service (LTPS) Scheduled Maintenance December 20, 2018, 06:00-08:00 PT

The Learning Tools Provisioning Service (LTPS) will be unavailable for scheduled maintenance on Thursday, December 20, 2018, from 06:00-08:00 PT. Any changes to course enrollments in Connect or Canvas will accordingly be queued up and processed after the maintenance. The LTPS User Interface will not be available to ISS administrators during the maintenance window.

Connect Maintenance December 20, 2018, 10:30-12:00 PT

Connect will be unavailable for maintenance on Thursday, December 20, 2018, from 10:30-12:00 PT.

UBC Wiki Scheduled Upgrade December 20, 2018, 08:00-09:00 PT

UBC Wiki will be upgraded on December 20, 2018, from 08:00-09:00 PT. During this period, UBC Wiki will be read-only but still accessible.

Mattermost Upgrade December 20, 2018, 10:00-11:00 PT

Mattermost will be unavailable for a scheduled software upgrade on December 20, 2018 from 10:00-11:00 PT.

Multi-service Outage During Student Information System (SIS) Database Upgrade December 17, 2018, 03:00 – 07:00 PT

UBC IT will be performing an upgrade of the Student Information System (SIS) Production (PROD) database on December 17, 2018 from 03:00-07:00 PT. All systems that use the SISPROD database will experience an outage during this scheduled maintenance window. These systems include: – Course Schedule – Degree Navigator – ePayment – Faculty Service Centre – […]

Moodle (Medicine) Scheduled Maintenance December 15, 2018, 21:00 PT – December 16, 2018, 09:00 PT

The Continuing Professional Development Moodle website for the Faculty of Medicine will be unavailable for scheduled maintenance on Dec 15, 2018, 21:00 PT to Dec 16, 2018, 09:00 PT.

Moodle (Medicine) Scheduled Maintenance Dec 8, 2018, 21:00 PT – Dec 9, 2018, 09:00 PT

The Continuing Professional Development Moodle website for the Faculty of Medicine will be unavailable for scheduled maintenance on Dec 8, 2018, 21:00 PT to Dec 9, 2018, 09:00 PT.

RESOLVED – edX Edge- CWL Login Error 500 December 4, 2018, 19:36 PT

The issue with edX Edge is resolved as of 7:36pm Users attempting to login to edX Edge using their CWL will get an Error 500.  Logging in directly to Edge using edX Edge account is unaffected. Vendor has been notified on this problem and is working to resolve the issue

RESOLVED: Intermittent Issues with Canvas File Download and Upload – November 22, 2018 – 12:08 PT

This issue is resolved as of 12:08 PT Canvas users may experience intermittent issues with downloading and uploading files as of 10:37 PT. Technicians are currently investigating the issue. The next update will be provided at 12:54 PT.