Teaching and Learning Tools
By Operations Centre on November 18, 2018
Qualtrics will be performing a security update that will impact survey tool access via browser and API integrations. TLS 1.0/1.1 protocols will be disabled November 21, 2018, 08:00 PT. After the update, survey tool access (for owners and respondents) and integrations will only work for clients that support TLS 1.2 or higher.
By admin on November 13, 2018
Qualtrics is accessible again. The UBC Survey Tool (Qualtrics) is currently experiencing an issue with their data center that is preventing users from logging into their accounts. Technicians are looking into a resolution and hope to have one shortly. Note: Surveys remain accessible to respondents and are not affected by this outage.
Posted in Teaching and Learning Tools
By Operations Centre on November 1, 2018
UBC Wiki will be unavailable for scheduled maintenance on November 1, 2018, 21:15-21:45 PT.
Learning Tools Provisioning Service – User Interface (LTPS-UI) Maintenance October 29, 2018, 10:00 – 10:30 PT
By Operations Centre on October 26, 2018
The Learning Tools Provisioning Service – User Interface (LTPS-UI) will be unavailable for scheduled maintenance on October 29, 2018 from 10:00 – 10:30 PT. Any changes to course enrolments in Canvas resulting from student registration or instructor and TA assignments will still be processed during the maintenance.
By Operations Centre on October 23, 2018
ComPAIR (compair.elearning.ubc.ca) will be unavailable for scheduled maintenance on October 27, 2018 from 08:30-09:00 PT
By Operations Centre on October 3, 2018
The EDI service was temporarily not available. Our Systems team were able to restore service at 11:20pm.
By Operations Centre on October 2, 2018
The Learning Tools Provisioning Service – User Interface (LTPS-UI) is having scheduled maintenance on October 02, 2018 from 23:30-23:59 PT. Any changes to course enrolments in Canvas will still be processed during the maintenance. The LTPS-UI will be unavailable during this time.
By Operations Centre on September 28, 2018
ComPAIR (compair.elearning.ubc.ca) will be unavailable for scheduled maintenance on September 29, 2018 from 8:30-9:00 PT
By Operations Centre on September 17, 2018
Update: 10:00 PT, September 17 – Canvas notifications are not being sent to some users. We have identified an issue that is causing some notifications to be backlogged and other messages to be blocked. We are continuing to work to resolve this problem and will provide a further update as more information becomes available. Update: […]
By Operations Centre on September 14, 2018
Be on the alert for the OneClass Chrome Extension Malware and Phishing scam. UBC Cybersecurity has determined that the OneClass Chrome Extension is malware and that there is significant risk to students’ personal information if they have installed this software. Once the extension is installed, it may attempt to send an email on your behalf […]