Teaching and Learning Tools

Load Balancer Maintenance – February 19, 2018 13:00 – 20:00 PT

UBC IT will be performing maintenance on the load balancing systems during the above mentioned window. No service interruptions are expected.

ComPAIR Scheduled Upgrade Feb 16, 2018 22:00-22:30 PT

ComPAIR (compair.elearning.ubc.ca) will be unavailable for scheduled maintenance on February 16, 2018 from 22:00-22:30 PT.

Canvas Functionality Update – iClicker LTI Integration Update – Feb 15, 2018 10:00 – 10:30 PT

The iClicker Integration in Canvas on February 15th from 10:00 to 10:30 PT. Canvas will be available during the update window. Kindly refrain from using the iClicker Integration until after 10:30 PT – For new users attempting to register their iClicker through Canvas, the default country will be “Canada.”  Users who have already registered their […]

Canvas Integration Update – Respondus Lockdown Browser Integation – Feb 15, 2018 10:00 – 12:00 PT

We will enable Respondus Lockdown Browser  in Canvas. Canvas will be available during the update window. Kindly refrain from using the new integration until after 12:00 PT.

Qualtrics Survey Tool Authentication Update Feb 15, 2018 18:00 – 22:00 PT

The UBC Survey Tool, Qualtrics, will be undergoing an authentication update on February 15th 2018 from 18:00 to 22:00 PT. During this window the survey tool will be inaccessible for survey administration. Survey access for survey recipients will not be affected.

Qualtrics Maintenance Scheduled for Feb 8, 2018 1730-1930PT

Qualtrics will be performing system maintenance for the UBC Survey Tool this evening (February 8, 2018) from 1730 – 1930 PT to upgrade the existing login system. During this time, users may experience intermittent login issues. Published surveys will not be impacted. We apologize for this inconvenience. If you have any questions or concerns, please […]

RESOLVED – UBC Fluid Survey unreachable – February 2, 2018 16:00 PT

The FluidSurveys Survey Tool came back up at 15:55.

Canvas Sortable names update – Feb 1, 2018 10:00 – 12:00 PT

The sortable names in the Canvas gradebook for students who have student numbers will be updated during this service maintenance. There is no expected outage related to this maintenance.

EduCloud Server Maintenance – January 31, 2018 14:00 – February 1, 2018 22:30 PT

EduCloud Server service will be undergoing maintenance starting at 2 PM on January 31, 2018 until 10:30 PM on February 1, 2018. There is no expected downtime during this window.

Canvas Functionality Update (Enabling Rubric Criterion Ranges) Feb 1, 2018 10:00 – 10:30 PT

Rubric Criterion Ranges will be enabled in Canvas. Canvas will be available during the update window. Kindly refrain from using Rubric Criterion Ranges between 10:00 – 10:30 PT on Thursday, February 1st, 2018. Please visit https://instructure.jiveon.com/docs/DOC-12522-canvas-production-release-notes-2017-10-07#jive_content_id_Rubric_Criterion_Range for details on the new functionality.