Teaching and Learning Tools

Kaltura Enterprise Video Platform Maintenance Jul 23, 2018 05:00 – 06:00 PT

The Kaltura Enterprise Video Platform within Connect / Canvas and the MediaSpace portals will be unavailable on Monday, July 23, 2018 05:00-06:00 PT for maintenance.

Kaltura Enterprise Video platform version upgrade August 4, 2018 04:00 – 14:00 PT

The Kaltura Enterprise Video Platform within Canvas, Connect and the MediaSpace portals will have the following access restrictions during the stated periods: Kaltura Offline Saturday August 4 2018 between 04:00 and 12:00 PT. During this time, users will not be able to access any video content. Users will not be able to View/Play/Upload/Edit/Delete/Record content. Kaltura […]

UBC Wiki – Scheduled Upgrade – July 16th, 2018 10:00-12:00 PT

UBC Wiki will be upgraded with new features on July 16, 2018, from 10:00 to 12:00 PT. During this period, UBC Wiki will be read only but still accessible.

Canvas Functionality Update – Addition of Abacus Demo LTI – Jul 11, 2018 10:00 – 12:00 PT

The Abacus Demo Integration will be added into Canvas on July 11th from 10:00 to 12:00 PT. Canvas will be available during the update window. Kindly refrain from using the new integration until after 12:00 PT.

Canvas Functionality Update – Addition of Abacus & CLASS LTI – Jul 4, 2018 10:00 – 12:00 PT

The Abacus and Chemistry Laboratories Scheduling System (CLASS) Integrations will be added into Canvas on July 4th from 10:00 to 12:00 PT. Canvas will be available during the update window. Kindly refrain from using the new integrations until after 12:00 PT.

Learning Tools Provisioning System (LTPS) Maintenance June 30, 2018 06:00 – 11:00 PT

The Learning Tools Provisioning System (LTPS / CTC3) will be unavailable for scheduled maintenance on Saturday, June 30, 2018 from 06:00-11:00 PT. Instructional Support Staff (ISS) will be unable to access LTPS functionality during this time. Connect and Canvas functionality will not be affected.

Henry Angus Power and Cooling Upgrade Project – Electrical shutdown Friday June 29, 2018 17:00-24:00 PT

As part of a Power and Cooling upgrade to the UBC campus Henry Angus Network Hub site on Friday June 29th, contractors will be involved in providing temporary backup power in order to install a new breaker. Plans are in place to provide additional backup capacity, and together with system redundancies and automatic load sharing […]

RESOLVED – Learning Tools Provisioning Service: Canvas message processor not processing – June 28, 2018

There was an issue where SIS enrollment add/drops were not being processed into Canvas. The issue has been resolved as of 6:00 PM We apologize for any inconvenience this may have caused.   June 28, 16:47 PT We are experiencing an issue where SIS enrollment add/drops are not being processed into Canvas. The LT Hub […]

Learning Tools Provisioning Service: Canvas message processor improvement – June 26, 2018 14:30 – 16:30 PT

In an effort to improve message processing delays and minimize the backlog of queued messages, the LTPS-Canvas message processor will prioritize course enrollment messages over messages which populate data (e.g. Lab, Tutorial, etc.) in the gradebook. Canvas itself will not be affected or interrupted by this change. It is expected that course enrolment changes will […]

Moodle Maintenance June 24, 2018 06:00 – 11:00 PT

Moodle will be unavailable on Sunday, June 24 from 06:00 to 11:00 PT for scheduled maintenance.