Teaching and Learning Tools

Connect network maintenance July 1, 2017 06:00 – 09:00 PT

Connect will be unavailable, Saturday, July 1st, between 06:00 – 09:00 PT in order facilitate network maintenance.

Enterprise Services Network Maintenance July 1, 2017 05:00 – 07:00 PT

During the above maintenance window, a number of UBC Enterprise services may see outages of up to 5 minutes. Services include the following: AccessUBC / myAccount Authentication Services Authentication Services Credential Broker Auth2 CAS Shibboleth CWB / Hyperion Confluence EduCloud Administration Interface Kaltura m.ubc.ca Student and Alumni Email Workspace Graduate Studies Online Application

Connect Maintenance Jun 18, 2017 05:00 – 07:30 PT

Connect will be unavailable for scheduled maintenance on June 18, 2017 from 05:00 – 07:30 PT.

Kaltura Enterprise Video Platform Version Upgrade – July 8th, 2017 05:00 – 18:00 PT

The Kaltura Enterprise Video Platform within Connect and the MediaSpace portal will have the following access restrictions during the stated periods: Kaltura Offline Saturday July 8 2017 between 06:00 and 10:00 PT. During this time, users will not be able to access any video content. Users will not be able to View/Play/Upload/Edit/Delete/Record content. Kaltura Intermittent […]

Kaltura Database Maintenance – June 4th, 2017 06:00 – 07:00 PT

The Kaltura Enterprise Video Service will be unavailable during database maintenance and server OS patching between 06:00 and 07:00 PT.

Resolved – LTPS Functionality Disruption May 30, 2017 13:50

The issue with LTPS Functionality has been resolved at 13.50

LTPS Functionality Disruption May 30, 2017

The Learning Tools Provisioning Service (LTPS) is currently experiencing processing issues. Technicians are investigating and another update will be provided when more information is available. The following functionality is impacted: -Processing of teaching assignments and student course registrations in Connect -Creation of new course sites in Connect

Kaltura Services Restored – May 15th 2017 09:10 PT

Kaltura Services have now been restored. We apologize for the inconvenience.

Kaltura Services Unavailable – May 15th 2017 08:40 PT

We are currently experiencing a disruption of the Kaltura service on Connect, Learning Video and UBC VideoShare.  Kaltura has been notified and we are working to resolve the issue. An update will be provided when we have further information. We apologize for the inconvenience.

Connect Maintenance – May 13, 2017 – 05:00 – 08:00 PT

Connect will be unavailable due to maintenance on Saturday, May 13, 2017, between 05:00 – 08:00  PT.