Teaching and Learning Tools

Canvas LTI integration with LOCR – Sept 20, 2017 20:00 to 21:00 PT

The Library Online Course Reserves (LOCR) service in Canvas will be updated. Once the updates are complete, when a user clicks on the LOCR link from a Canvas course, he/she will be directed to the enrolled course list (home page) of LOCR without having to login again.

Connect Maintenance September 13, 2017 05:30 – 06:30 PT

Connect will be unavailable for maintenance on September 13, 2017 05:30 – 06:30 PT.

Course Reserves database update Aug 25, 2017 07:00-08:00 PT

The Library Course Reserves database server will be updated. There will be a short (10 minute) service interruption during data transfer to the new server.

Kaltura Service Disruption – August 22, 2017 11:00 PT

OUTAGE: The Kaltura Enterprise Video platform is currently unavailable due to an unforeseen issue. We are working to resolve this issue as soon as possible. This outage affects all users of Kaltura videos. Access to videos, uploading and playback is currently unavailable or limited.

Connect Maintenance Aug 20, 2017 05:00 – 08:00 PT

Connect will be unavailable for maintenance on Sunday, August 20th from 05:00 to 08:00 PT for an end of term backup.

Library Online Course Reserves Upgrade Aug 16, 2017 07:30 – 08:00 PT

The Library Online Course Reserves (LOCR) will be upgraded between 07:30AM and 08:00AM on Wednesday August 16th. There will be a short period of service interruption during this time. LOCR will display in a new browser window/tab rather than in Connect after the LOCR upgrade.

LTPS (CTC3) maintenance August 12, 2017 07:00-09:00 PT

The Learning Tools Provisioning System (LTPS, a.k.a. CTC3) will be unavailable for scheduled maintenance on Saturday, August 12, 2017 from 07:00-09:00 PT. ISS will be unable to access LTPS functionality within Connect during this time. Connect will otherwise not be affected.

RESOLVED: Kaltura Services Restored – August 2 2017 11:21 PT

Kaltura Services have now been restored. We apologize for the inconvenience.

UPDATE: Kaltura Services Unavailable – August 2 2017 10:37 PT

UBC IT staff are continuing to investigate the issue regarding the disruption of the Kaltura service on Connect, Learning Video and UBC VideoShare.  Kaltura has been notified and we are still working to resolve the issue. We will provide another update at 11:37 PT. We apologize for the inconvenience.

Kaltura Services Unavailable – August 2 2017 09:20 PT

We are currently experiencing a disruption of the Kaltura service on Connect, Learning Video and UBC VideoShare.  Kaltura has been notified and we are working to resolve the issue. An update will be provided when we have further information. We apologize for the inconvenience.