Teaching and Learning Tools

Student Service Centre (SSC) and Student Information Service Centre (SISC) Issues

On June 12, we experienced interruptions to the Student Service Centre (SSC) and Student Information Service Centre (SISC) and other related systems during registration. The exact cause of this disruption is unknown. Yesterday (Tuesday, June 19th), we had a partial disruption lasting several minutes that may have impacted some students, requiring them to reconnect. Without […]

Moodle Maintenance June 24, 2018 06:00 – 11:00 PT

Moodle will be unavailable on Sunday, June 24 from 06:00 to 11:00 PT for scheduled maintenance.

Learning Tools Provisioning System (LTPS) Maintenance June 30, 2018 06:00 – 11:00 PT

The Learning Tools Provisioning System (LTPS / CTC3) will be unavailable for scheduled maintenance on Saturday, June 30, 2018 from 06:00-11:00 PT. Instructional Support Staff (ISS) will be unable to access LTPS functionality during this time. Connect and Canvas functionality will not be affected.

calendar.ubc.ca was unavailable June 19th, 2018 09:40am – RESOLVED

Users may have experienced issues accessing calendar.ubc.ca, this issue has been resolved as of 10:20am

Learning Tools Provisioning Service – User Interface (LTPS-UI) Launch June 7th, 2018 09:00 – 10:00 PT

Learning Tools Provisioning Service – User Interface (LTPS-UI) will be launched for all sub-account administrators in Canvas. This will allow administrators to utilize new tools to manage course sections, SIS links, and enrolments. Please contact the Learning Technology Hub with any questions.

UBC IT Network Maintenance – June 2, 2018 07:00 – 09:00 PT

UBC IT will be performing core network maintenance on Vancouver campus on Saturday, June 2, 2018 07:00 – 09:00 PT. There will be a small chance of no network connectivity for up to 30 seconds for some campus networks.

CoursEval Scheduled Maintenance May 30th, 2018 09:00-10:30 PT

CoursEval will be unavailable for scheduled maintenance on May 30th, 2018 between 09:00-10:30 PT.

Resolved – iPeer Service Disruption – May 26, 2018 18:00 PT

iPeer Service has been restored as of 18.00 PT

Unexpected iPeer Service Disruption – May 26, 2018 12:00 PT

We are experiencing issues with the iPeer service and are working to resolve the problem. iPeer will be intermittently unavailable this afternoon and we will update this bulletin when the problem is resolved.