Teaching and Learning Tools

UBC IT Teaching Hospital Network Maintenance – Nov 13, 2017 20:00 – 22:00 PT

UBC IT will be performing network maintenance on department networks on Nov 13, 2017 between 8:00 PM and 10:00 PM PT. Network connectivity will be intermittently unavailable for UBC VGH and Children and Women’s teaching hospitals during the change window.

Connect Scheduled Maintenance November 4, 2017 05:30 – 07:00 PT

Connect will be unavailable for scheduled maintenance on Saturday, Nov 4, 2017 05:30 – 07:00 PT.

Mediasite Lecture and Event recordings Maintenance November 3rd, 2017 06:00 – 07:30 PT

On Friday Nov 3rd  from 6:00AM-7:30AM, Mediasite Lecture and Event recordings will not be available due to database maintenance. The service is expected to be back up no later than 7:30AM. If there are any issues accessing recordings or there are any questions, please contact UBC IT Audio Visual Support at 604.822.7956 or send an […]

Course Reserves database update Oct 2, 2017 22:00-23:00 PT

The Library Course Reserves database server will be updated. There will be a short (10 minute) service interruption during data transfer to the new server.

Canvas LTI integration with LOCR – Sept 20, 2017 20:00 to 21:00 PT

The Library Online Course Reserves (LOCR) service in Canvas will be updated. Once the updates are complete, when a user clicks on the LOCR link from a Canvas course, he/she will be directed to the enrolled course list (home page) of LOCR without having to login again.

Connect Maintenance September 13, 2017 05:30 – 06:30 PT

Connect will be unavailable for maintenance on September 13, 2017 05:30 – 06:30 PT.

Course Reserves database update Aug 25, 2017 07:00-08:00 PT

The Library Course Reserves database server will be updated. There will be a short (10 minute) service interruption during data transfer to the new server.

Kaltura Service Disruption – August 22, 2017 11:00 PT

OUTAGE: The Kaltura Enterprise Video platform is currently unavailable due to an unforeseen issue. We are working to resolve this issue as soon as possible. This outage affects all users of Kaltura videos. Access to videos, uploading and playback is currently unavailable or limited.

Connect Maintenance Aug 20, 2017 05:00 – 08:00 PT

Connect will be unavailable for maintenance on Sunday, August 20th from 05:00 to 08:00 PT for an end of term backup.

Library Online Course Reserves Upgrade Aug 16, 2017 07:30 – 08:00 PT

The Library Online Course Reserves (LOCR) will be upgraded between 07:30AM and 08:00AM on Wednesday August 16th. There will be a short period of service interruption during this time. LOCR will display in a new browser window/tab rather than in Connect after the LOCR upgrade.