UBC IT Network Maintenance – Saturday, May 05, 2018 03:00 – 06:00 PT

UBC IT will be performing network a topology cutover on the Vancouver campus on Saturday, May 05, 2018 03:00 – 06:00 PT. There will be no internet for up to 15 minutes for all campus networks, UBCO to UBCV campus, VGH to UBCV campus. In addition all Resnet services will incur a 1 hour outage […]

McAfee Encryption Services Upgrade MAR 15, 2018 19:00 – 21:00 PT

UBC IT Encryption Services McAfee EPO (ePolicy Orchestrator) components will be upgraded to allow for support of newer Operating Systems. No service interruption is expected. The McAfee Agent icon will change to a new graphic.

Worskspace macOS Sync Client Update January 10, 2018 06:00 – 06:30 PT

The Workspace Airwatch Content Locker Sync Client for macOS will be updated on the Workspace servers. After the update, Workspace users can download the new client from the Workspace web portal at

Shibboleth Consent Form Implementation for UBC IT Software Downloads/Kivuto January 4, 2018 11:00 – 14:00 PT

Beginning Thursday, January 4, 2018, users will now be required to agree to a consent form before downloading software from Software Downloads/Kivuto (hxxps:// At the request of University Counsel and Risk Management, a consent form will be enabled as part of the CWL login process before a user is given access to the storefront. Inclusion […]

UCMS-OSX Upgrade December 15, 2017 21:00 – 23:00 PT

The JAMF Pro software underpinning this service will be receiving an upgrade from v9.101.0 to v10.1.0. During this outage window, UCMS-OSX admins will be unable to connect to the UCMS-OSX admin interface. No impact on client machines is expected. Additional information regarding changes in this release can be read here:’s_New.html

RESOLVED: SharePoint Search Issue – Monday December 4, 2017 11:25 PT

The issue on Monday December 4, 2017 regarding search functionality on SharePoint sites has been resolved.

VDI Maintenance December 7, 2017 18:00 – 22:00 PT

UBC IT Desktop and Systems Infrastructure teams will be performing maintenance operations to the VDI system. Please log out of your VDI session ahead of the maintenance window identified above.

SharePoint Search Issue – Monday December 4, 2017 11:25 PT

Please be advised that users may be experiencing issues with search functionality on all SharePoint sites. Technicians are currently working to resolve this issue.

UBC SharePoint Maintenance December 5, 2017 23:59 – December 6, 2017 01:00 PT

On Tuesday, December 5, 2017 from 23:59 to Wednesday, December 6, 2017 01:00, the UBC SharePoint service will be undergoing maintenance.  During this maintenance window, SharePoint sites may not be accessible.  

Shibboleth Consent Form Implementation for Software Downloads (Kivuto) -November 8, 2017 10:30 – 11:00 PT

At the request of Risk Management and University Counsel, visitors will now be required to agree to a consent form prior to downloading software via the Shibboleth-enabled application – (Kivuto).  The form requires consent from the user to share a list of his/her CWL attributes with the application before providing access to the downloadable […]