Software

Vendor Maintenance for www.download.ubc.ca – June 14th, 2016 04:00 – 07:00 PT

The vendor for www.download.ubc.ca will be performing maintenance on June 14th from 04:00 to 07:00 PT. Users will be prompted with a notification stating that the Web Store is inaccessible. New downloads for Sophos Anti-Virus and Microsoft Office 365 will be unavailable during this time.

SharePoint 2013 Server Maintenance – Thursday, April 7, 2016 23:30 – Friday, April 8, 2016 00:00 PT

On Thursday, April 7, 2016 from 23:30 to Friday, April 8, 2016 00:00, the UBC SharePoint 2013 Software as a Service (SaaS) service will be undergoing maintenance to resolve an issue with search. SharePoint sites will not be accessible during this time.

SharePoint 2013 Access Issues – March 29, 2016

Please be advised that some users may be experiencing access issues with the SharePoint 2013 service. If you are unable to access your SharePoint site, please try flushing DNS or clearing your browser history and cache. If you are having further issues, please report them to the IT Service Centre at 604-822-2008.

SharePoint 2013 Server Maintenance – Monday, March 28, 2016 21:00 – 23:00 PT

On Monday, March 28, 2016 from 21:00 to 22:00, the UBC SharePoint 2013 Software as a Service (SaaS) service will be undergoing maintenance. SharePoint sites will be accessible during this time as no outage is expected.

ShareIT inaccessible – March 24, 2016 at 9:00 AM – RESOLVED

ShareIT has been restored and the website is now accessible.

ShareIT inaccessible – March 24, 2016 at 8:15 AM

ShareIT is currently inaccessible. The ShareIT site will either fail to load, or take a very long time to load. The SharePoint team is aware of the problem and are investigating. Next update at 9:15 AM.

SharePoint 2013 Access Issues March 16, 2016 11:55AM-12:05PM – RESOLVED

Please be advised that some users may have experienced access issues with the UBC SharePoint 2013 Software as a Service (SaaS) service. The issue has been resolved as of 12:05PM.

SharePoint 2013 Server Maintenance – Friday, February 26, 2016 22:00 – 23:00 PT

On Friday, February 26, 2016 from 22:00 – 23:00, the UBC SharePoint 2013 Software as a Service (SaaS) service will be undergoing maintenance. SharePoint sites will still be accessible, however, there may be brief interruptions of service during this maintenance window.

Software Center Launch for UBC IT Supported Departments Jan 14, 2016

The UBC ‘Software Center’ shortcut will be added to the quick-launch bar on EAD joined windows PCs for departments supported by UBC IT Desktop Services. More information on getting started with Software Center and instructions on how to install/uninstall software is available on the IT Website: https://it.ubc.ca/services/desktop-print-services/university-computer-management-service/software-center

Sophos Installation Issue on Mac OSX 11 El Capitan – December 23, 2015 UPDATE

The issues where users are having issues with the install of Sophos on the Mac OS X 11 have now been resolved. Those affected are advised to re-download Sophos for OSX from SLMS and install using the updated package.