Worskspace macOS Sync Client Update January 10, 2018 06:00 – 06:30 PT

The Workspace Airwatch Content Locker Sync Client for macOS will be updated on the Workspace servers. After the update, Workspace users can download the new client from the Workspace web portal at

Shibboleth Consent Form Implementation for UBC IT Software Downloads/Kivuto January 4, 2018 11:00 – 14:00 PT

Beginning Thursday, January 4, 2018, users will now be required to agree to a consent form before downloading software from Software Downloads/Kivuto (hxxps:// At the request of University Counsel and Risk Management, a consent form will be enabled as part of the CWL login process before a user is given access to the storefront. Inclusion […]

UCMS-OSX Upgrade December 15, 2017 21:00 – 23:00 PT

The JAMF Pro software underpinning this service will be receiving an upgrade from v9.101.0 to v10.1.0. During this outage window, UCMS-OSX admins will be unable to connect to the UCMS-OSX admin interface. No impact on client machines is expected. Additional information regarding changes in this release can be read here:’s_New.html

RESOLVED: SharePoint Search Issue – Monday December 4, 2017 11:25 PT

The issue on Monday December 4, 2017 regarding search functionality on SharePoint sites has been resolved.

VDI Maintenance December 7, 2017 18:00 – 22:00 PT

UBC IT Desktop and Systems Infrastructure teams will be performing maintenance operations to the VDI system. Please log out of your VDI session ahead of the maintenance window identified above.

SharePoint Search Issue – Monday December 4, 2017 11:25 PT

Please be advised that users may be experiencing issues with search functionality on all SharePoint sites. Technicians are currently working to resolve this issue.

UBC SharePoint Maintenance December 5, 2017 23:59 – December 6, 2017 01:00 PT

On Tuesday, December 5, 2017 from 23:59 to Wednesday, December 6, 2017 01:00, the UBC SharePoint service will be undergoing maintenance.  During this maintenance window, SharePoint sites may not be accessible.  

Shibboleth Consent Form Implementation for Software Downloads (Kivuto) -November 8, 2017 10:30 – 11:00 PT

At the request of Risk Management and University Counsel, visitors will now be required to agree to a consent form prior to downloading software via the Shibboleth-enabled application – (Kivuto).  The form requires consent from the user to share a list of his/her CWL attributes with the application before providing access to the downloadable […]

Adobe License Expiration Warning – Update – November 9, 2017 13:30 PT

  UBC IT has published the Adobe serialization utilities for PC and Mac systems to address the expiring Adobe Creative Cloud and Acrobat Pro DC license keys. The utilities can be found on SLMS within the software folders for Creative Cloud 2017 or Acrobat Pro DC. For UBC IT Desktop Services supported client PCs on […]

Red Hat Satellite Upgrade – August 9, 2017 10:00 – 14:00 PT

The Red Hat Satellite Update Server will be undergoing maintenance on August 9, 2017 10:00 – 14:00 PT. Systems subscribed to the service will be unable to check for errata or install new software from the Satellite server during the maintenance window.