Servers & Storage

EduCloud Server VM Console Affected by Shockwave Flash – October 17, 2017

If you have updated your computer’s Adobe Shockwave Flash to the latest version ( you may experience issues with EduCloud Server VM console functionality.  Opening up the VM console will result in an error message “Shockwave Flash has crashed.” Adobe has confirmed the existence of this issue and are working on addressing it with a […]

University Storage Grid Maintenance – September 20, 2017 10:00 – 16:00 PT

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. No service interruptions are expected.

Educloud Maintenance – September 16, 2017 07:00-08:00 PT

Please be advised that the Educloud service will currently undergo maintenance on September 16, 2017 07:00 – 08:00 PT. The Educloud portal at will not be accessible during the restart, but running workloads will not be impacted. Clients can still connect to their respective servers via SSH/RDP protocols.

Workspace Service Maintenance August 26, 2017 07:00 – 08:00 PT

Workspace service will be undergoing regularly scheduled maintenance on Saturday, August 26th between 7am and 8am. Please note that you will not be able to access the Workspace web portal, share files/folders or synchronize files via the desktop clients during this time.

RESOLVED – EduCloud Server Administration Portal Notice – August 23, 2017 11:55

The issue with the EduCloud Server Administration Portal is now resolved.

EduCloud Server Administration Portal Notice – August 23, 2017 10:30

We are currently experiencing an issue with EduCloud Server Administration Portal which is impacting virtual machine provisioning tasks, as well changing VM resources. Virtual machines running on the EduCloud service remain up and running.  Administrators are able to manage virtual machines via normal management methods like RDP and SSH, but will not be able to […]

University Storage Grid Maintenance – August 17, 2017 13:00 – 17:00 PT

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window to decommission Fairview filer in Life Sciences. No service interruptions are expected since all workloads have been moved off.

EduCloud Server Dashboard Maintenance August 16, 2017 08:00-16:00 PT

EduCloud Server Dashboard environment ( will be upgraded on Wednesday, August 16th between 08:00 and 16:00. The dashboard portal will not be available during the upgrade window. Please note that this upgrade does not affect the EduCloud Server Administration portal, or management of virtual machines.

Red Hat Satellite Upgrade – August 9, 2017 10:00 – 14:00 PT

The Red Hat Satellite Update Server will be undergoing maintenance on August 9, 2017 10:00 – 14:00 PT. Systems subscribed to the service will be unable to check for errata or install new software from the Satellite server during the maintenance window.

EduCloud Server Backup Infrastructure Maintenance August 3rd, 2017, 13:00 – 16:00 PT

The EduCloud Server backup infrastructure will undergo maintenance on Thursday, August 3rd, from 13:00 – 16:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.