Servers & Storage

EduCloud Server Backup Software Maintenance July 18, 2018 – 09:00 – 14:00 PT

The EduCloud Server backup software will undergo maintenance on Wednesday, July 18, from 09:00 – 14:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

PCI Backup Software Maintenance July 18, 2018 – 09:00 – 14:00 PT

PCI Backup software will undergo maintenance on Thursday, July 18, from 09:00 – 14:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in PCI vCenter.

EduCloud Server Q9 Backup Software Maintenance July 17, 2018 15:00 – 17:00 PT

The EduCloud Server backup software in Q9 will undergo maintenance on Tuesday, July 17, from 15:00 – 17:00 PT. During this window, Systems will not be able to fulfill restore requests for virtual machines hosted in the Q9.

SERA and SEoT Reporting maintenance from Jul 12th, 2018 17:00 – Jul 13th, 2018 10:00 PT

SERA and SEoT Reporting will be unavailable from Jul 12th, 2018 17:00 – Jul 13th, 2018 10:00 PT.

EduCloud Server Service Maintenance – Development Workloads – July 08, 2018 06:00 – 12:00 PT

We will be performing scheduled maintenance on the Development Workloads in EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, July 08th, from 06:00 – 12:00 PT. Dev workloads running on the EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH.

University Storage Grid Maintenance July 4, 2018 07:00 – 17:00 PT

Maintenance on the University Storage will take place during this maintenance window. No service impact is expected.

Workspace Issues – June 22nd, 2018 08:00 PT – RESOLVED

The files.workspace.ubc.ca self service portal performance issues we were experiencing yesterday, June 21st, 2018, has been resolved.

Update: Workspace Issues – June 21st, 2018 16:11 PT

Update: June 21st, 2018 16:11 PT The files.workspace.ubc.ca self service portal continues to have performance issues.  Logging into and navigating through the website is slow.  File synchronization on the Workspace client may fail initially but after a few retries will sync successfully. Systems was working with the Vendor today and will continue to work with […]

EduCloud Server Maintenance June 13, 2018 10:00 PT – June 15, 2018 16:00 PT

The EduCloud Server Service will be undergoing maintenance from 10 AM on June 13, 2018 to 4 PM on June 15, 2018. There is no expected user impact during this window.

Library Teamshare Maintenance – June 14, 2018 20:30 – 22:30 PT

UBC IT will be performing scheduled system maintenance on the Library TeamShare folder during the above mentioned window. The Library folder on TeamShare will be unavailable during the maintenance window. Other department folders are not impacted.