Servers & Storage

EduCloud Server Maintenance – December 20, 2017 22:00 – 23:59 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Vancouver (Point Grey) location during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via standard management methods like RDP and SSH, but […]

Update: EduCloud Server Administration Portal Issue – Dec 20, 2017 14:15 PT

Update – EduCloud Server Administration Portal – Dec 20, 2017 – 14:15 PT   EduCloud Server Administration Portal is available for most virtual server management services, however, you may still experience intermittent issues with provisioning new virtual servers.   We are continuing on working with our vendor team to resolve all outstanding issues and will […]

Okanagan Storage Grid Maintenance – Dec 14, 2017 10:00 – 18:00 PT

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. No service interruptions are expected.

University Storage Grid Maintenance – Dec 6, 10:00 – 18:00 PT

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. No service interruptions are expected.

Sauder Teamshare Maintenance Nov 27, 2017 20:00 – 21:00 PT

UBC IT will be performing scheduled system maintenance on the Sauder  TeamShare folder during the above mentioned window. The Sauder folder on TeamShare will be unavailable during the maintenance window. Other department folders are not impacted.

EduCloud Server and Backup Service Maintenance – November 12, 2017 06:00 – -07:30 PT

We will be performing scheduled upgrades of edge equipment at the EduCloud Kamloops datacentre on Sunday, November 12th, 2017 from 6:00am – 7:30am. Customers running services from the EduCloud Server Kamloops Site, or using the EduCloud Backup service will be impacted by this maintenance. Network connectivity into/out of the Kamloops datacentre will be interrupted for […]

Home Drive Issue – November 2nd, 2017 – 10:00 PT

We are currently experiencing issues with the Home Drive service.  Some users may experience issues with either very slow boot up of computer with H drive not mapping, or very slow home drive openings. UBC IT technicians are currently investigating the issue. Our next update is scheduled to be at 12:00 PT.

University Storage Grid Maintenance Oct 30, 2017 10:00 – Oct 31, 2017 16:00 PT

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. No service interruptions are expected.

EduCloud Server Service Maintenance – October 28, 2017 08:00 – 10:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops during the above maintenance window.  Virtual machines running on the EduCloud Server service will remain up and running.  Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be […]

EduCloud Storage System Maintenance Oct 18, 2017 10:00-12:00 PT

The EduCloud Storage array will be undergoing maintenance on Wednesday, Oct 18, 2017, from 10 AM to noon. No service impact is expected during this maintenance window.