Servers & Storage

EduCloud Server Service Maintenance – Development Workloads – June 24, 2017 08:00 – 16:00 PT

We will be performing scheduled maintenance on the Development Workloads in  EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, June 24 th, from 08:00 – 16:00 PT. Dev workloads running on the EduCloud service will remain up and running.  Administrators will be able to manage virtual machines via normal management methods like RDP and SSH.

Storage Systems Maintenance (Vancouver location) – June 21, 2017 15:00-17:00 PT

The Storage systems for the Vancouver campus will be undergoing maintenance on June 21st, from 3:00pm to 5:00pm.  No service interruptions are expected.

EduCloud Server Service Maintenance – June 10, 2017 07:00 – 13:00 PT

We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, June 10th, from 07:00 – 13:00 PT. Virtual machines running on the EduCloud Server service will remain up and running.  Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able […]

Resolved – Home Drive Connection Slowness – June 1st, 2017 10:20 PT

The issue with Home Drive connection slowness has been resolved.

Network Drive Connection Slowness – June 1st, 2017

Customers may be experiencing intermittent connectivity issues with EAD network drives (homedrive, teamshare etc.).

EduCloud Server Backup Infrastructure Maintenance – May 31st 2017 13:00 – 16:00 PT

The EduCloud Server backup infrastructure will undergo maintenance on Wednesday, May 31st, from 13:00 – 16:00 PT. During this window, we will not be able to fulfill restore requests for virtual machines hosted in EduCloud Server.

EduCloud Server Service Maintenance – May 17, 2017 09:00 – June 6, 2017 19:00 PT

The EduCloud Server Service will be undergoing maintenance during this period. No impact to the service is expected. Virtual machines will continue to be up and running.

EduCloud Server Administration Portal Security Update (WannaCry) – Intermittent Availability – May 13,2017 11:00

The EduCloud Server Administration Portal will be patched for the WannaCry security vulnerability today.  As we are working with the vendor, we expect the portal to be intermittently available for several hours. There is no impact to the virtual machines that are running within the EduCloud Server service.  Administrators will be able to manage virtual […]