UBC Networks

Power bump affecting some building network August 3, 2017 17:29 PT

We are currently experiencing network connectivity issues affecting several department buildings.Technicians are currently investigating the issue.

Brock Hall East & West Wing Building Networks Upgrade July 31, 2017 19:00 – 23:00 PT

Network maintenance is being performed on the Brock Hall East Wing, and Brock Hall West Wing building networks to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Monday, July 31, 2017 19:00 – 23:00 PT, all wired network services will be sporadic, as the network services are migrated, […]

UPDATE: Intermittent Network Connectivity – 4:30 pm, July 26, 2017

There was a momentary outage for approximately 1 minute at 16:27 and the network has been stable since then. Our network team is currently monitoring the situation and investigating the root cause.

Brock Hall East/West/Annex Building Networks Upgrade July 26, 2017 19:00 – 23:00 PT

Network maintenance is being performed on the Brock Hall East Wing, Brock Hall West Wing, Brock Hall Annex building network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Wednesday, July 26, 2017 19:00 – 23:00 PT, all wired network services will be sporadic, as the network services […]

RESOLVED: Intermittent Network Issues, July 25 2017 16:35 – 21:11 PT

All the networks affected by this afternoon’s outage have been restored.

UPDATE: Intermittent Network Issues, July 25 2017 16:35 PT

We have identified the switch causing the network issues and have stabilized the network.  We are continuing to work with our vendor in understanding the root cause of the issue.   If you have any questions or concerns, please contact the IT Service Centre at www.it.ubc.ca/helpdesk.  

Intermittent Network Issues – July 25, 2017 16:35 PT

We are currently experiencing intermittent network issues that is affecting network and phones in multiple buildings. UBC IT technicians are currently investigating. Known affected networks: Applied Science Arts Bookstore Cellular & Physiological Sciences Canadian Blood Research Continuing Studies Centre for Drug Research & Development Centre for Disease Modelling College for Interdisciplinary Studies Chemical & Biological […]

Brock Hall East/West/Annex Building Networks Upgrade July 24, 2017 19:00 – 23:00 PT

Network maintenance is being performed on the Brock Hall East Wing, Brock Hall West Wing, Brock Hall Annex building networks to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Monday, July 24, 2017 19:00 – 23:00 PT, all wired network services will be sporadic, as the network services […]

Dairy Farm Research Centre (Agassiz) VPN Maintenance JUL 21, 2017 08:00 – 12:00 PT

The VPN router at Dairy Farm Research Centre in Agassiz will be replaced on Friday, July 21th between 8:00 AM and 12:00 PM. During this time, network connectivity to Internet and Point Grey campus will be unavailable.

RESOLVED – TEF3 Network Slowness – July 13, 2017 10:30 PT

There are currently some network issues at TEF 3 affecting desktop and phones. Users might experience network slowness and choppy phone lines. Technicians are investigating.