General

Some UBC websites inaccessible May 11, 2011

Due to issues affecting an external web hosting company, certain UBC websites maybe inaccessible. The list of affected websites can be found below. This issue can be resolved by clearing out the browser and DNS cache. If you require further assistance, please contact the IT Service Desk at 604-822-2008. Affected Websites: international.ubc.ca spph.ubc.ca 03.cms.ubc.ca adrian.webcommunications.ubc.ca […]

UBC On-Campus Phone Long Distance Dialing Issue May 11, 2011

There are currently issues dialling the following countries from on-campus at UBC Vancouver: Australia New Zealand Fiji TELUS is investigating the issue, but there is no estimated resolution time.

Biological Sciences Backbone Upgrade May 10, 2011 06:00-06:30

The network backbone for the Biological Sciences complex and Beaty building will be upgraded from 1gig to 10gig between 06:00 and 06:30 on Tuesday, May 10, 2011. During this outage window, all network traffic to/from the buildings will be interrupted for approximately 15-20 minutes. If you experience any issues outside of this change window, please […]

Satellite Server Maintenance May 10, 2011 7:30-7:45

The UBC IT Satellite Server will not be available from 7:30-7:45 on Tuesday May 10, 2011 due to routine maintenance.

Security Notice: Security breach regarding LastPass database May 5, 2011

LastPass.com, a free password management service, is forcing its users to change their master passwords after discovering that intruders may have accessed the company’s user database. To limit the potential risk to UBC systems, we strongly encourage those in the UBC community who use LastPass to change their LastPass master passwords as soon as possible. […]

President’s Office Websites Migration May 6, 2011 10:00-12:00

The following websites will be migrated to a new virtual server between 10:00 and 12:00 on Friday, May 6th. During this window, these websites may be inaccessible. bcheadset.ca / bcheadset.com, canadahead.ca / canadahead.com, conversazioni.ubc.ca, pair.ubc.ca, trek2000.ubc.ca, vision.ubc.ca, vpacademic.ubc.ca, wcud.ca If you experience any issues outside of this change window, please contact Desktop Services at http://it.ubc.ca/sos.

Klinck Backup Gen2 Motor Maintenance May 4, 2011 07:30-11:30

Annual mechanical motor maintenance will be performed during this time. The motor will be off-line for some of this work. No affect to IT systems is expected unless an extended campus power outage occurs simultaneously with the motor being off-line.

Klinck Backup Gen1 Motor Maintenance May 4, 2011 12:30-16:30

Annual mechanical motor maintenance will be performed during this time. The motor will be off-line for some of this work. No affect to IT systems is expected unless an extended campus power outage occurs simultaneously with the motor being off-line.

myUBC e-Learning Tab May 2, 2011 12:30 – Ongoing

The WebCT Vista channel incorrectly displays “You are not registered in Vista.” The issue is being investigated. In the interim, please login to Vista from http://www.elearning.ubc.ca/

Fraudulent Email Alert May 1, 2011

Fraudulent emails from Microsoft Canada have been making the rounds. The email contains a link to allegedly install a security update for Microsoft Windows OS. Microsoft does not send security updates through email. Do not reply to this email, click on any links or fill out any online forms with your account information. Instead, please […]