Task Plan Feb 18, 2013

Updates on our progress during System Maintenance will be available on our Service Bulletins site at www.it.ubc.ca/bulletins, or by contacting IT Service Centre at 604.822.6141 or via email at ubcuit-g-ops5@mail.ubc.ca.


Outage Hours: 7:00 a.m. – 5:00 pm

Outage Plan Task Description Services Impacted Outage Duration/Reason
CWL Database Virtualization

8:30 a.m. – 4:00 p.m.

  • CWL/IAM Database server will be migrated from HP BL460c blade to new dedicated VMs including Primary and Secondary DB VMs, i.e. the change is no an in-place upgrade.
  • CWL/IAM database will be upgraded from Oracle 10g to Oracle 11g. Currently CWL/IAM database only supports US7 ASCII character set. The target CWL/IAM database will be configured to Microsoft Western European (WE8MSWIN1252) character set.
  • CWL – UI apps and authentication
  • LDAP & SSD interfaces (ETLs between source data and IAM)
  • FIM (ETL between IAM and EAD) and EAD
  • Student Email
  • IAM-Atlassian (software management tool used by UBC IT app developers)
  • Grouper
  • IAM integration partner apps
Short term impact to redirect new CWL/IAM Database to the new Virtualized CWL/IAM environment
CISCO Call Manager version 8.5 to 8.6 upgrade

7:00 a.m. – 12:00 p.m.

Minor release update
  • Angus and Life Sciences internal and external Call Managers
No impact
WebCT and Blackboard

7:00 a.m. – 12:00 p.m.

Applying updates on WebCT Vista and Blackboard Learning VMs
  • WebCT Vista
  • Pilot LMS (ie. Blackboard Learn)
  • CTConnect2
WebCT, Blackboard and CTConnect2 will not be available during thie upgrade process
Assign VLANs 2603 and 2604 to VRF ITSV-SYSUSG of virtual network ITSV05 Reconfiguration and re direction to assign VLAN 2603 to VRF ITSV-SYSUSG to virtual network ITSV05
  • UBC IT Internal Management of the USG devices by Systems group
  • ITSV05 FWSM context will need to be updated with appropriate firewall ACLs similar to the router ACLs currently in place
No impact