Task Plan for February 15, 2020

UBC IT will be performing quarterly system maintenance February 15, 2019. CWL Authentication Services Maintenance will be performed at UBC Vancouver campus.

Updates on our progress during System Maintenance will be available on our Service Bulletins site at www.it.ubc.ca/bulletins, or by contacting IT Service Centre at 604.822.6141 or via email at ubcuit-g-ops5@mail.ubc.ca.


Outage Plan Impact Status Activity Time
UBC IT will be performing maintenance on the load balancing systems at UBC Vancouver campus. No service interruptions are expected. February 15, 2020 09:00 – 17:00
UBC IT will be performing maintenance on Enhanced CWL (MFA) service at UBC Vancouver campus. Intermittent authentication slowdown or failure is expected for certain services. During this time, multiple attempts to log in may be required.

Services affected:

  • myVPN – Certain pools only. The general myVPN pool used by faculty and students is not affected.
  • VDI 2.0 (vdi.educloud.ubc.ca)
  • ESAM
February 15, 2020 17:00 – 22:00