Task Plan August 4, 2018

UBC IT will be performing quarterly system maintenance on August 4, 2018 from 04:00 AM – 14:00 PM. Software upgrade will be performed at the UBC Vancouver campus.

Updates on our progress during System Maintenance will be available on our Service Bulletins site at www.it.ubc.ca/bulletins, or by contacting IT Service Centre at 604.822.6141 or via email at ubcuit-g-ops5@mail.ubc.ca



Outage Plan Impact Status Activity Time
Kaltura Enterprise Video platform version upgrade at the UBC Vancouver campus. Users will not be able to view, upload or access Kaltura media in Canvas, Connect, learning.video.ubc.ca, video.ubc.ca or on any location where media is embedded from 04:00am – 12:00pm.

From 12:01pm – 14:00pm – Users will be able to watch videos but may experience slower than normal performance. Users will be able to upload videos but it may take longer for these to become available after upload. We recommend users do not live stream or attempt webcam recordings during this period.

From 04:00am – 14:00pm Saturday August 4, 2018