Multiple Systems Outages March 4, 2011 09:00

The UBC Student Services website, faculty services, Interchange email, myubc, directory.ubc.ca, and some financial systems are unavailable. Technicians are working to restore service at this time. Resolution time is not yet known. Please check this page for updates.

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LFSC21 and LFSC22 Switch Maintenance March 4, 2011 06:00 – 06:30

There will be Switch Maintenance on hardware that supports VSS and VDI services on March 4, 2011 between 06:00 and 06:30.

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CWL password reset issues March 3, 2011 17:30-20:30

The CWL myAcount tool to reset passwords was experiencing issues from 17:30 – 20:30. The problem has been resolved.

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UBC Point Grey Campus Network Maintenance March 3, 2011 06:00 – 06:30

The UBC Point Grey Campus Backup connection to BCNET will be unavailable due to network maintenance to improve service resiliency. Connectivity will be disrupted for up to 5 minutes for the following units: the UBC Distributed Medical School Program, Genomic Science Centre, and the BC Cancer Research Centre.

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Life Sciences Server room UPS Maintenance March 3, 2011 06:00 – 07:00

Information Technologies Connectivity Infrastructure group will be performing UPS maintenance in the Life Sciences Server room on Thursday March 3rd, 2011 from 06:00 to 07:00 hours.

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Mail Relay Maintenance March 2, 2011 15:00 – 15:15

On March 2nd 2011 between 15:00 and 15:15, the UBC mail relays will be undergoing maintenance. No impact or outage is anticipated.

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CWL Maintenance Wednesday March 2, 2011 11:00 – 12:00

The CWL service will be undergoing system maintenance at 11:00 AM – 12:00 PM on Wednesday, March 2nd 2011. No outage is expected during this period and all CWL services will be accessible.

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Unscheduled network outage affecting a number of UBC IT Virtual Servers-February 28, 2011 16:31

At 16:31, there was a 90 second network outage affecting a number of UBC IT Virtual Servers. During this time a large number of servers were inaccessible from the network, but did not crash or reboot. The root cause has been identified by the vendor.

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Update: UBC Exchange and Mercury Service is available as of February 27, 2011 10:50 AM

Exchange 2007 and 2010 is available as of February 27, 10:50 AM. UBC Exchange and Mercury Service is still undergoing service maintenance. No service interruption is expected while maintenance is performed on the Mercury domain controllers that control logon access.

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Update: UBC Exchange and Mercury Service Maintenance February 27, 2011 10:00AM

The Exchange and Mercury Service is currently undergoing service maintenance. There may be intermittent service interruptions for Exchange 2007 and 2010. Service maintenance is expected to be completed at 11:00am February 27, 2011.

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