UBC Hospital Voice Service Maintenance July 03, 2019 23:00 – July 04 07:00 PT

Our service provider will be performing maintenance affecting the UBC Hospital phone service between July 03, 2019 23:00 to July 04, 2019 07:00 PT. No impact is anticipated as a result of this change.

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RESOLVED: Service Interruptions with UBC Blogs June 22, 2019 10:00 PT

The issue for UBC Blogs was resolved and the site has come back up.   Service Interruptions with UBC Blogs June 22, 2019 09:25 PT We are currently experiencing service interruptions with UBC Blogs.   UBC IT technicians are currently investigating the issue. Our next update is scheduled to be at 11:30 PT.

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UNI Client Relationship Manager (CRM): Planned database maintenance June 23, 2019 03:30-03:45 PT

SalesForce will be undergoing maintenance on June 23rd 2019 from 03:30 to 03:45 am. During this period, the service is expected to experience a 15-minute service disruption, and the following instances may not be available: o SalesForce.com o UBC Student Connect: https://account.you.ubc.ca o UBC SC Agent Community: https://account.you.ubc.ca/agent/ o UBC Ask Me: https://account.you.ubc.ca

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UBC Faculty and Staff Email (FASmail) Service Maintenance June 23, 2019, 07:00 PT to June 24, 2019, 23:00 PT

On June 23, 2019, 07:00 PT to June 24, 2019, 23:00 PT, UBC IT will perform system maintenance on the UBC (Vancouver and Okanagan) Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.

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Red Hat Satellite maintenance June 24, 2019, 10:00-10:30 PT

The UBC Satellite service will not be available on Monday, June 24, 2019 10:00 – 10:30 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]

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Educloud Server Maintenance (Vancouver) June 22, 2019, 07:00 – 08:00 PT

The EduCloud Server environment will be undergoing maintenance from June 22, 2019, 07:00 – 08:00 PT. Virtual machines running on the service will remain up and running. Administrators will be able to manage virtual machines through standard remote management methods via RDP and SSH, but will not be able to provision new virtual machines or […]

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Network Maintenance June 21, 2019, 18:00-20:30 PT

Network maintenance Friday, June 21, 2019, 18:00-20:30 PT. A Life Sciences router faulty power supply will be replaced; clients may notice sporadic network outages of up to 30 minutes during this time.

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Resolved: Brief webhosting service interruption – June 21, 2019, 17:00 PT

There was a brief interruption of services on UBC’s New Webhosting platform. Some departmental websites were briefly unreachable. The issue has been resolved as of 17:50.

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Dell PC SupportAssist Vulnerability June 21, 2019

A severe vulnerability (CVE-2019-12280) has been detected in Dell SupportAssist for Business PCs version 2.0 and Dell SupportAssist for Home PCs version 3.2.1 and earlier.  The vulnerability allow a remote attacker to load an arbitrary unsigned DLL into a service that runs as SYSTEM, achieving privilege escalation and persistence. We recommending upgrading to Dell SupportAssist […]

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ePayment Interac Online service interruption June 21, 2019, 11:00 PT

Update: June 21, 2019, 11:00 PT We have received an update from the vendor. They have discovered the issue and are planning a fix on June 24, 2019.   June 20, 2019, 08:58 PT The issue has been confirmed to be Canada wide and limited to Interac Online. All major browsers (such as Google Chrome, […]

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