Websites & Applications

RESOLVED: cheq.ubc.ca website down August 21, 2019, 23:05 PT

Resolved: August 21, 2019, 23:05 PT The issue has been resolved as of 23:05 PT and the cheq.ubc.ca website is now available. August 21, 2019, 21:04 PT The cheq.ubc.ca website is currently down. Technicians are currently working on the issue. Our next update will be at 23:00 PT.

Future Student Portal, Agent Portal and Ask Me @ UBC Webform Maintenance Aug 21, 2019, 18:00-23:59 PT

UBC Future Student Portal (account.you.ubc.ca), UBC Agent Portal (https://account.you.ubc.ca/agent) and Ask Me @ UBC Form (www.askme.ubc.ca/form/s/) will be unavailable due to maintenance on August 21, 2019 from 18:00 to 23:59 PT. New applicants will not be able to log into the Future Student Portal or Agent Portal or submit applications during this period. If you […]

Web Services Hosting Platform Maintenance – August 21, 2019, 23:00 PT – August 22, 2019, 06:00 PT

Web Services’ vendor, Platform.sh, will be performing platform maintenance from August 21, 2019, 23:00 PT to August 22, 2019, 06:00 PT to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each website will be reallocated, resulting in a short […]

RESOLVED: extendedlearning.ubc.ca Intermittent Access August 21, 2019, 17:20 PT

The issue has been resolved as of 17:20 and the extendedlearning.ubc.ca website has been stable since. Please note that the extendedlearning.ubc.ca website is intermittently accessible at this time. Our technicians are working on resolving the issue.

Load Balancer Maintenance August 10, 2019, 07:00-13:00 PT

UBC IT will be performing maintenance on the load balancing systems on August 10, 2019 from 07:00-13:00 PT. No service interruptions are expected.

Future Student Portal, Agent Portal and Ask Me @ UBC Webform Maintenance on August 8, 2019, 18:00-23:59 PT

UBC Future Student Portal (account.you.ubc.ca), UBC Agent Portal(https://account.you.ubc.ca/agent) and Ask Me @ UBC Form (www.askme.ubc.ca/form/s/) will be unavailable due to maintenance on August 8, 2019, from 18:00 to 23:59 PT. New applicants will not be able to log into the Future Student Portal or Agent Portal or submit applications during this period. If you have […]

RESOLVED: sauder.ubc.ca website down August 1, 2019, 10:35 PT

Update: August 1, 2019 10:35 PT This issue has been resolved and the website has been restored. August 1, 2019 08:00 PT The sauder.ubc.ca website is currently down. Technicians are currently working on the issue.

Resolved : UBC Web site outage – July 28, 2019 17.49 PT

All impacted UBC websites have now been restored.  We are working with our vendor to further investigate this issue. Please contact the IT Service Centre if there are further questions or concerns at www.it.ubc.ca/helpdesk   July 28, 2019 15.17 PT Large number of UBC Websites are presently affected and are unreachable. Technicians are aware of […]

UBC Directory Common Look and Feel Update July 24, 2019, 21:00-22:00 PT

The UBC Directory desktop site and mobile version will be updated to align with UBC’s CLF (Common Look and Feel). During this period the site will be available, and no service disruption is expected.

Load Balancer Maintenance (Vancouver) July 17, 2019, 16:00-17:00 PT

Maintenance will be performed on the load balancing systems in Vancouver on July 17, 2019 from 16:00-17:00 PT. No service interruptions are expected.