Websites & Applications

Personnel Absence Tracker (PAT) Maintenance September 23, 2020, 21:00-21:30 PT

The Personnel Absence Tracker application (https://pat.ubc.ca) will be changed to read-only starting on September 23, 2020, 21:00 PT. The application will be unavailable for the duration of the change from 21:00 to 21:30 PT. Please note that after the maintenance, end user access to PAT will be limited to read-only, with no further changes being […]

UBC Vancouver Load Balancer Maintenance September 24, 2020, 21:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on September 24, 2020, from 21:00-23:00 PT. No service interruptions are expected

UBC SharePoint Maintenance September 25, 2020, 19:00 PT to September 27, 2020, 17:00 PT

From September 25, 2020, 19:00 to September 27, 2020, 17:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint sites will be accessible, however, no changes can be made as it will be in read-only mode.

UBC Collibra Production Environment Maintenance September 27, 2020, 05:00-09:00 PT

UBC Collibra Production environment will be undergoing maintenance on September 27, 2020, 05:00-09:00 PT. Expected service downtime is about 20 minutes.

Web Services Hosting Platform Maintenance – September 20, 2020, 22:00 PT to September 22, 2020, 02:00PT

Web Services’ vendor, Platform.sh, will be performing platform maintenance from September 20, 2020, 22:00 PT to September 22, 2020, 02:00 PT to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point the Console User Interface will be unavailable for about 1 minute. The list […]

Halogen Site Maintenance September 13, 2020, 21:05-23:05 PT

The Halogen site will be undergoing site maintenance from September 13, 2020, 21:05-23:05 PT.  Halogen at https://it.ubc.ca/hal will be unavailable for the duration of the change window.

Resolved : Issues with Student Service Centre financials and other applications September 10, 2020 16:00 PT

All systems and web applications previously affected by slow loading times are back online and performing as normal. Technical teams will continue to monitor these systems and are investigating the root cause of the issue. Once known an update will be provided. Issues with Student Service Centre financials and other applications September 10, 2020 10:45 […]

RESOLVED: ECE Website inaccessible September 6, 2020, 13:15 PT

September 6, 2020, 13:15 PT The issues with accessing the ECE website have been resolved. We are currently experiencing intermittent connectivity issues with the website www.ece.ubc.ca. Technicians have been notified and are currently investigating. No ETA is currently available. Our next update will be at 15:30 PT.

UBC SharePoint Maintenance September 4, 2020, 19:00-23:59 PT

On September 4, 2020, from 19:00-23:59 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint sites may not be accessible.

UBC Vancouver Load Balancer Maintenance September 3, 2020, 21:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on September 3, 2020 from 21:00-23:00 PT. No service interruptions are expected.