Websites & Applications

Load Balancer Maintenance December 4, 2019, 21:00-21:30 PT

The UBC Vancouver load balancer will be undergoing maintenance on December 4, 2019 from 21:00-21:30 PT. No service interruptions are expected.

RESOLVED: Multiple Websites Unresponsive – December 2, 2019 16:05 PT

Update: December 2, 2019, 16:05 PT The issue affecting the websites has been resolved. December 2, 2019, 15:45 PT There is currently an issue affecting a number of websites. The websites may not load if they are accessed. The affected websites are: alumni.ubc.ca cecilgreenpark.ubc.ca www.hr.ubc.ca startanevolution.ubc.ca web.it.ubc.ca/forms/internal apscpp.ubc.ca you.ubc.ca hr.ubc.ca

Personnel Absence Tracker Upgrade November 28, 2019, 20:00-21:00 PT

The Personnel Absence Tracker application (https://pat.ubc.ca) will be undergoing maintenance on November 28, 2019, from 20:00-21:00 PT. The application will be unavailable for the duration of the change.

Resolved: it.ubc.ca website reachable November 27, 2019, 10.43 PT

it.ubc.ca website is reachable as of 10.43 PT it.ubc.ca website unreachable November 27, 2019, 10.08 PT Presently it.ubc.ca is unreachable.  Technicians are working to restore the website and Estimated time to restore is about 15 min.

Some UBC IT websites are not accessible – Nov 27, 2019 10:20 PT

We have reports that some UBC IT websites are not accessible. Technicians are aware of this outage and are investigating. The following websites are known to be affected: it.ubc.ca cio.ubc.ca

Sauder’s Content Management System (CMS) Maintenance November 27, 2019, 08:00-08:30 PT

Sauder’s Content Management System (CMS) will not be available on November 27, 2019, 08:00-08:30 PT and the public site may be unavailable for a short period.

UBC IT DNS Server Maintenance November 27, 2019, 19:00-21:00 PT

UBC IT will be conducting maintenance on DNS servers on Wednesday, November 27, 2019 between 7:00 PM and 9:00 PM. Secondary systems will be available to provide continuous DNS/DHCP service. No service interruptions are expected during this maintenance window.

Load Balancer Maintenance November 26, 2019, 21:00-23:00 PT

The UBC Vancouver load balancer will be undergoing maintenance on November 26, 2019 from 21:00-23:00 PT. No service interruptions are expected.

RISe – Mosaic integration release November 16, 2019, 02:00 PT – 12:00 PT

RISe will be undergoing maintenance and will not be available on November 16, 2019 from 02:00 to 12:00 PT.

SERA Storage Upgrade November 15, 2019, 15:00 – 17:00 PT

SERA (System of Enterprise Reporting & Analytics) Storage will be undergoing maintenance on November 15, 2019 from 15:00 – 17:00 PT. Dashboards will be unavailable during this time.