Websites & Applications

Web Services Hosting Platform Maintenance – January 26, 2020, 22:00 PT – January 27, 2020, 06:00 PT

Web Services’ vendor, Platform.sh, will be performing platform maintenance from January 26, 2020, 22:00 PT – January 27, 2020, 06:00 PT to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short […]

UBC Collaboration Suite (Skype for Business) & SharePoint Maintenance January 28, 2020, 21:00-23:00 PT

The UBC Collaboration Suite (Skype for Business) and SharePoint services will be undergoing scheduled maintenance on January 28, 2020, from 21:00 to 23:00 PT. Users may experience temporary service interruptions during this maintenance period.

Load Balancer Maintenance January 21, 2020, January 23, 2020 21:00-23:00 PT

The UBC Vancouver load balancer will be undergoing maintenance on the nights of January 21 and 23, from 21:00 to 23:00 each night. No service interruptions are expected.

RESOLVED: Multiple Hosted Websites Experiencing Outages January 22, 2020, 08:51 PT

UPDATE: January 22, 2020, 08:51 PT All websites experiencing outages are back up as of January 22, 2020 08:51 PT. January 22, 2020, 08:21 PT The following websites are experiencing outages: animalcare.ubc.ca animalresearch.ubc.ca aril-register.ca balancefalls.ubc.ca bookstore.ubc.ca cms.science.ubc.ca cpd.pharmacy.ubc.ca grex.ubc.ca engineering.ubc.ca histories-cluster.ubc.ca iembp.midwifery.ubc.ca indigenousscience.ubc.ca intsci.ubc.ca languagesciences.ubc.ca lostandfound.ubc.ca nursing.ubc.ca oee.pharmacy.ubc.ca pharmsci.ubc.ca Technicians have been contacted and are […]

TeachEval Scheduled Maintenance January 22, 2020, 12:00-13:00 PT

The TeachEval application will undergo maintenance on January 22, 2020, from 12:00-13:00 PT. The service will not be available during this period.

ArcGIS Portal/Server Upgrade December 23 2019, 07:00-12:00 PT

ArcGIS Portal/Server will be undergoing an upgrade on December 23, 2019, from 07:00-12:00 PT. All ArcGIS Enterprise based web apps and services will be unavailable during the upgrade. ArcGIS geodatabase is not part of this upgrade and will remain available.

Load Balancer Maintenance December 18, 2019, 21:00 PT to December 21, 2019, 06:00 PT

The UBC Vancouver load balancer will be undergoing maintenance on the nights of December 18, 19 and 20, from 21:00 to 06:00 each night. No service interruptions are expected.

RESOLVED: SALA Meeting Room Booking System Maintenance December 19, 2019, 15:55 PT

Update: December 19, 2019, 15:55 PT The SALA Meeting Room Booking System (https://www.booking.sala.ubc.ca) access has been restored. Update: December 19, 2019, 13:30 PT The SALA Meeting Room Booking System (https://www.booking.sala.ubc.ca) is currently unreachable due to extended maintenance. UBC IT technicians are currently investigating. December 19, 2019, 09:00-11:00 PT The SALA Meeting Room Booking System (https://www.booking.sala.ubc.ca) […]

Load Balancer Maintenance December 4, 2019, 21:00-21:30 PT

The UBC Vancouver load balancer will be undergoing maintenance on December 4, 2019 from 21:00-21:30 PT. No service interruptions are expected.

RESOLVED: Multiple Websites Unresponsive – December 2, 2019 16:05 PT

Update: December 2, 2019, 16:05 PT The issue affecting the websites has been resolved. December 2, 2019, 15:45 PT There is currently an issue affecting a number of websites. The websites may not load if they are accessed. The affected websites are: alumni.ubc.ca cecilgreenpark.ubc.ca www.hr.ubc.ca startanevolution.ubc.ca web.it.ubc.ca/forms/internal apscpp.ubc.ca you.ubc.ca hr.ubc.ca