Websites & Applications

IN_PROGRESS : UBC SharePoint Maintenance Tuesday, January 18, 2022 20:00 PT to Wednesday, January 19, 2022 02:00 PT

In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. January 18, 2022 – 21:25 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. January 18, 2022 – 20:25 PT Scheduled : On Tuesday, January 18, 2022 from 20:00 PT to Wednesday, January 19, 2022 02:00 PT, the UBC […]

RESOLVED : EduCloud Server Management Portal Issue January 17, 2021 12:10 PT

Resolved : The issue has been resolved as of 13:10 PT. January 17, 2022 – 13:34 PT Investigating : We are continuing to investigate this issue. January 17, 2022 – 13:02 PT Investigating : We are continuing to investigate this issue. January 17, 2022 – 13:01 PT Investigating : We are continuing to investigate this […]

RESOLVED : EduCloud Server Intermittent Issues January 10, 2022 11:00 PT

Resolved : The EduCloud issues are now confirmed as resolved. January 10, 2022 – 14:20 PT Investigating : We are currently experiencing intermittent issues with storage policies within the EduCloud Server management portal which may affect provisioning of new VMs or editing hard disk properties of existing VMs. When attempting to expand a disk you […]

RESOLVED : SIS Database Outage January 10, 2022, 11:39 PT

Resolved : We have received confirmation that the database and applications are now back online and operational. January 10, 2022 – 12:00 PT Investigating : We are currently encountering an issue with our database server. All applications reliant on the sisprod database are affected and will be unavailable until this issue can be resolved. This […]

RESOLVED : UBC CWL Shibboleth Service Disruption – Dec 26, 2021 10:30 PT

Resolved : This incident has been resolved. December 26, 2021 – 11:57 PT Investigating : We have received reports that UBC CWL Shibboleth authentication is not working as of 10:30 PT on Dec 26th. Users are not able to log into Canvas, Qualtrics, Workday, and many other UBC services. Technicians have been contacted and are […]

COMPLETED : UBC SharePoint Maintenance Thursday, December 23, 2021 20:00 PT to Friday, December 24, 2021 02:00 PT

Completed : The scheduled maintenance has been completed. December 24, 2021 – 02:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 23, 2021 – 20:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. December 23, 2021 – 19:00 PT Scheduled : On Thursday, December […]

COMPLETED : WeBWorK will be upgraded on Dec 23rd, 2021 from 13:00 to 17:00 PT

Completed : The scheduled maintenance has been completed. December 23, 2021 – 17:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 23, 2021 – 13:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. December 23, 2021 – 11:59 PT Scheduled : WeBWorK will be […]

COMPLETED : UBC Learning Exchange Fileserver Outage – December 16th, 2021, 18:30 PT to December 17th, 2021, 09:00 PT

Completed : The scheduled maintenance has been completed. December 17, 2021 – 09:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 16, 2021 – 18:30 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. December 16, 2021 – 17:30 PT Scheduled : The UBC Learning […]

COMPLETED : Canvas Maintenance December 15, 2021, 23:05 – December 16, 2021, 01:05 PT

Completed : The scheduled maintenance has been completed. December 16, 2021 – 01:05 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 15, 2021 – 23:05 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. December 15, 2021 – 22:04 PT Scheduled : Canvas will be […]

COMPLETED : EduCloud Server Maintenance December 13, 2021 12:00 – 18:00

Completed : The scheduled maintenance has been completed. December 13, 2021 – 18:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 13, 2021 – 16:26 PT Scheduled : EduCloud Server management portal will undergo maintenance between 12:00 and 18:00 for each of the locations (Vancouver, Kamloops, Kelowna). […]