Voice Services

UBC Hospital Voice Service Maintenance September 22, 2020, 00:00-06:00 PT

Our service provider will be performing maintenance affecting the UBC Hospital phone service between September 22, 2020, 00:00-06:00 PT. No impact is anticipated as a result of this change.

Telephone services maintenance – Okanagan Campus, September 15-19, 2020, 21:00-22:00 PT

Planned maintenance will be conducted on the Okanagan campus telephone systems each evening from Tuesday September 15 through Saturday September 19, 2020, between the hours of 21:00 to 22:00 PT. On Tuesday September 15, incoming calls may be disrupted between 21:00-22:00 PT. Each following evening there is no anticipated service disruption expected.

Network Core Maintenance September 19, 2020, 10:00-12:00 PT

During this change, we will be performing network maintenance. The maintenance will occur between September 19, 2020, 10:00-12:00 PT. No outage is expected.

Centre for Brain Health (BHLT01) Switch Software Upgrades September 17, 2020, 02:30-03:30 PT

Network maintenance is being performed at the Centre for Brain Health Building to facilitate software upgrades to the access layer switches throughout the facility. This software upgrade is to mitigate known security vulnerabilities and software bugs. That said, during this service window from September 17 02:30-03:30 PT, network services will be interrupted briefly and intermittently […]

Douglas T. Kenny Building (KENN01) Switch Software Upgrades September 17, 2020, 02:30-03:30 PT

Network maintenance is being performed at the Douglas T. Kenny Building to facilitate software upgrades to the access layer switches throughout the facility. This software upgrade is to mitigate known security vulnerabilities and software bugs. That said, during this service window from September 17, 02:30-03:30 PT, network services will be interrupted briefly and intermittently as […]

Life Sciences Centre (LFSC01) Switch Software Upgrades September 17, 2020, 02:30-03:30 PT

Network maintenance is being performed at the Life Sciences Centre to facilitate software upgrades to the access layer switches throughout the facility. This software upgrade is to mitigate known security vulnerabilities and software bugs. That said, during this service window from September 17 02:30-03:30 PT, network services will be interrupted briefly and intermittently as software […]

Voice Service Maintenance on August 26, 2020 22:00 PT – August 27, 2020 01:00 PT

There will be a voice service maintenance on August 26, 2020 22:00 PT  –  August 27, 2020 01:00 PT. There should be no end user service disruption. In case of unexpected problems arising from the maintenance activities, then there may be a brief outage of up to 30 minutes during this time period. We do […]

UBC Vancouver Voice Services Maintenance August 21, 2020 23:00 to August 23, 2020, 23:00 PT

UBC Vancouver Voice Services will be undergoing maintenance from August 21, 2020 23:00 to August 23, 2020 23:00. During this maintenance period, phones will be rebooted multiple times. During the reboot, users will not be able to use the phone for a period of up to 5 minutes. Any active calls will not be interrupted […]

UBC Hospital Voice Service Maintenance August 13, 2020 00:00 – 05:30 PT

Our service provider will be performing maintenance affecting the UBC Hospital phone service between August 13, 2020 00:00 – 05:30 PT. No impact is anticipated as a result of this change.

Okanagan Campus Voice Services Maintenance July 28, 2020, 18:00-22:00 PT

Okanagan campus voice services will undergo maintenance on July 28, 2020, 18:00-22:00 PT. During the period of 18:00-20:00 PT, Voicemail & Unified messaging will be unavailable. Between 20:00-22:00 PT, incoming calls may be disrupted intermittently. 911 emergency calls will not be affected.