UBC Okanagan

RESOLVED : SITS eVision Outage April 15, 2021 11:55 PT

Resolved : This incident has been resolved. April 15, 2021 – 12:56 PT Investigating : SITS eVision is currently experiencing an unscheduled outage. The following sites are not available: apply.grad.ubc.ca, evision.as.it.ubc.ca Academic Systems support is currently investigating the outage and will restore service as soon as possible. If you have any questions or concerns please […]

COMPLETED : ServiceNow Maintenance April 14, 2021, 22:00-22:30 PT

Completed : The scheduled maintenance has been completed. April 14, 2021 – 22:30 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 14, 2021 – 22:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 14, 2021 – 21:00 PT Scheduled : ServiceNow will be […]

COMPLETED : TeamShare and Home Drive Maintenance April 14, 2021, 17:00-19:00 PT

Completed : The scheduled maintenance has been completed. April 14, 2021 – 19:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 14, 2021 – 17:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 14, 2021 – 16:00 PT Scheduled : TeamShare and Home […]

SCHEDULED : UBC Student and Alumni Mail (SAM) Service Maintenance April 21, 2021, 18:00 PT to 23:00 PT

Scheduled : On April 21, 2021, 18:00 PT to 23:00 PT, UBC IT will perform system maintenance on the Student and Alumni Mail (SAM) Service. No user impact is anticipated during the maintenance window April 14, 2021 – 17:10 PT See https://status.it.ubc.ca for further details.

SCHEDULED : UBC Faculty and Staff Email (FASmail) Service Maintenance April 21, 2021, 18:00 PT to 23:00 PT

Scheduled : On April 21, 2021, 18:00 PT to 23:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window. April 14, 2021 – 17:04 PT See https://status.it.ubc.ca for further details.

RESOLVED : Okanagan Campus – STAR research facility network issue – April 13, 2021 15:45 – Ongoing

Resolved : This incident has been resolved. April 13, 2021 – 17:27 PT Identified : We are currently aware of a network service disruption at the STAR research facility in Kelowna. This disruption currently affects wireless, network access to resources on campus/UBC network, and telephones. The outage is due to power disruption at one of […]

RESOLVED : Okanagan Campus – STAR research facility network issue – April 13, 2021 11:05 – Ongoing

Resolved : We have confirmed with the site that service is restored. April 13, 2021 – 13:01 PT Identified : We are continuing to work on a fix for this issue. April 13, 2021 – 13:01 PT Identified : The issue has been identified and a fix is being implemented. April 13, 2021 – 12:37 […]

SCHEDULED : Workday Scheduled Weekly Maintenance April 16, 2021, 23:00 PT to April 17, 2021, 03:00 PT

Scheduled : Please be advised that on April 16, 2021, 23:00 PT to April 17, 2021, 03:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. During the scheduled maintenance period, Workday will be unavailable for use. For tips and helpful hints, known and recently resolved issues, upcoming scheduled maintenance […]

COMPLETED : UBC Collibra Production Environment Maintenance April 11, 2021, 05:00-09:00 am PT

Completed : The scheduled maintenance has been completed. April 11, 2021 – 09:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 11, 2021 – 05:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 11, 2021 – 04:00 PT Scheduled : UBC Collibra Production […]

SCHEDULED : Extension of Email Security Tag to Student and Alumni Email Accounts May 5, 2021 10:00-11:00 PT

Scheduled : UBC IT will be extending the External Email Security Warning Tag to all Student and Alumni Email Accounts on Wednesday, May 5, 2021, 10:00-11:00 PT. The addition of this security enhancement will help Students and Alumni determine if messages are internal or external to UBC, thereby assisting in the identification and reporting of […]