Teaching and Learning Tools

The CWL Authentication Service will be undergoing maintenance on Saturday, April 30, 2011 10:00 โ€“ 14:00

The CWL Authentication Service will be undergoing maintenance on Saturday, 30th April 2011, between 10:00 to 14:00. CWL authentications, account sign-up, and account maintenance are expected to available during this maintenance window.

SIS Database and Enrolment Services Websites (Student and Administrative) Outage April 8, 2011 18:00 โ€“ April 11, 2011 06:00

From Friday, April 8th at 18:00 to Monday April 11th at 06:00, the Student Information System database will be undergoing maintenance to move the database to a new server with more capacity for growth and support of the Enrolment Services applications. During this outage, access to Enrolment Services applications including the Student Service Centre(SSC), Faculty […]

Webct Vista Outage April 4, 2011 18:15 – RESOLVED

WebCT Vista service has been restored as of 20:35.

Webct Vista Outage April 4, 2011 18:15 – UPDATE 20:15

UBC IT staff are working on restoring WebCT Vista following this evening’s outage. The expected time for service to be restored is 20:30.

Webct Vista Outage April 4, 2011 18:15

Webct Vista is currently down. Technical staff are investigating. No time frame for a resolution is currently availalble.

WebCT Vista System Issues: April 4, 2011 16:30

The WebCT Vista system appears to be fully functional as of 15:30. The system problems were a result of an underlying Physical Network issue that has now been resolved. Following the emergency restart at 11:00am today, there were reported issues with certain functionality such as uploading files, assignment creation and chat. These features should now […]

WebCT Vista Emergency Restart April 4, 2011 11:00-11:30

To resolve problems with the WebCT Vista service, the application will be restarted at 11:00. Service will be restored by 11:30.

CWL Web Applications will undergo maintenance on April 2, 2011 10:00 to 14:00

The CWL web application will be undergoing maintenance on Saturday, April 2, 2011, between 10:00 to 14:00. The CWL web applications, impacted by this maintenance window, are: – Customer information site: www.cwl.ubc.ca – myAccount (e.g. password updates): www.cwl.ubc.ca/myAccount – SignUp (create CWL accounts): www.cwl.ubc.ca/SignUp CWL authentication will not be impacted.

WebCT Vista Maintenance March 19, 2011 06:00 โ€“ 09:00

WebCT Vista will be unavailable on Saturday, March 19th 06:00 – 09:00 due to server maintenance.

UBC IT Multiple Systems Outages March 4, 2011 09:50

The system outage which began at 8:38 this morning is affecting the following servies: CWL authentication (affecting new logins and not existing connections) Interchange email UBC Directory myUBC MSP TraccII Transmogrifier Pinnacle Billing System Time Sheet Pro Personal Absence Tracker UBC IT Personal Absense Tracker Enrolment Services wikic.students.ubc.ca pci.students.ubc.ca Technicians are working on this problem […]