Teaching and Learning Tools

RESOLVED: Student Service Centre (SSC) Access Issues January 12, 2021, 21:05 PT

Update January 12, 2021, 22:14 PT: The Student Service Centre (SSC) is now back online. January 12, 2021, 21:05 PT: The Student Service Centre (SSC) is currently unavailable due to a technical issue. We are working on a resolution and hope to have it back up and running shortly. Please note that tuition payments can […]

Adobe IdP Maintenance January 8, 2021 06:00-07:00 PT

We will be performing maintenance on the Adobe IdP system on January 8, 2021 from 06:00 – 07:00 PT.  There will be no outage or impact to end users.

Threadz Upgrade January 7, 2021, 09:00-10:00 PT

Threadz will be upgraded on January 7, 2021 between 09:00-10:00 PT. No disruption to service is expected.

Production Enterprise Message Queue (ActiveMQ) Maintenance January 6, 2021, 06:00-08:00 PT

The Point Grey Production Enterprise Message Queue service will be undergoing maintenance on January 6, 2021, from 06:00-08:00 PT. No impact to users is expected.

OnTask Maintenance January 06, 2021, 18:00-19:00 PT

OnTask will be unavailable on January 6, 2021 from 18:00-19:00 PT due to system maintenance.

OnTask Maintenance December 23, 2020, 10:00-11:00 PT

OnTask will be unavailable on Wednesday December 23, 2020 10:00-11:00 PT due to system maintenance.

WeBWorK Upgrade December 23, 2020, 10:00 – 18:00 PT

WeBWorK will be down for maintenance on December 23rd, 2020 from 10:00-18:00 PT. During this time, both WeBWorK itself and the Canvas integration will be undergoing changes. Please do not add or modify any Canvas WeBWorK assignment links during the maintenance window as they may not work as expected while the changes are in progress.

Library Course Reserves Upgrade December 22, 2020 21:00-22:00 PT

The Library Course Reserves (LOCR) service will be unavailable on December 22, 2020 between 21:00 and 22:00 while system upgrades are applied.

Moodle (Medicine UBCCPD) Scheduled Maintenance December 15, 2020, 19:00 – 23:59 PT

The UBC Continuing Professional Development Moodle website for the Faculty of Medicine will be unavailable due to scheduled maintenance on December 15, 2020, 19:00-23:59 PT.

MuleSoft Upgrade for Canvas-Library Online Course Reserves Nightly Data Extract December 10, 2020 10:00 – December 11, 2020 16:00 PT

The MuleSoft runtime environment will be upgraded to the latest MuleSoft version 4 for the Canvas-Library Online Course Reserves Nightly Data Extract from December 10, 2020 10:00 PT to December 11, 2020 16:00PT.  This upgrade is transparent to the end users and there are no impacts expected.