Teaching and Learning Tools

COMPLETED : WeBWorK will be upgraded on Dec 23rd, 2021 from 13:00 to 17:00 PT

Completed : The scheduled maintenance has been completed. December 23, 2021 – 17:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 23, 2021 – 13:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. December 23, 2021 – 11:59 PT Scheduled : WeBWorK will be […]

COMPLETED : Canvas Maintenance December 15, 2021, 23:05 – December 16, 2021, 01:05 PT

Completed : The scheduled maintenance has been completed. December 16, 2021 – 01:05 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 15, 2021 – 23:05 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. December 15, 2021 – 22:04 PT Scheduled : Canvas will be […]

RESOLVED: Issues accessing Zoom cloud recordings from Canvas December 11, 2021 17:00-19:00 PT

At approximately 5pm on December 11th, we received reports of issues with accessing Zoom cloud recordings through Canvas.   Instructors clicking on the “Zoom” link in Canvas received the error message “The instructor’s email […] is invalid (2216)”, while students on the Cloud Recordings page were unable to view or copy the passcode required to […]

RESOLVED : Users Unable to Access Files in Microsoft 365 Services – November 2, 2021 08:45 PT

Resolved : The issue accessing files within Microsoft 365 services has now been resolved. It has been advised by the vendor that users refresh their web browser and/or restart their app to see resolution. Impacted services may have included, but weren’t limited to: – OneDrive for Business and Microsoft 365 apps when attempting to open […]

COMPLETED : LTPS Scheduled Maintenance October 27, 2021 10:00 – 16:00 PT

Completed : The scheduled maintenance has been completed. October 27, 2021 – 16:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. October 27, 2021 – 10:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. October 27, 2021 – 09:00 PT Scheduled : The Learning Tools […]

RESOLVED : Learning Tools Provisioning Service (LTPS) disruption, October 18, 2021, 09:30 – 10:10 PT

Resolved : The Learning Technology Technicians have resolved LTPS disruption issue as of October 18, 2021 at10:10 PT. October 18, 2021 – 10:39 PT Investigating : The Learning Technology Technicians are currently investigating an issue where users are unable to login to the Learning Tools Provisioning Service (LTPS) service. We are actively working on resolving […]

COMPLETED : Canvas Maintenance: September 16, 2021, 01:05-3:05 PT

Completed : The scheduled maintenance has been completed. September 16, 2021 – 03:05 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. September 16, 2021 – 01:05 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. September 16, 2021 – 00:05 PT Scheduled : Canvas maintenance is […]

COMPLETED : Microsoft Teams Meeting Recordings Update September 2, 2021, 09:00-09:30 PT

Completed : The scheduled maintenance has been completed. September 2, 2021 – 09:30 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. September 2, 2021 – 09:02 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. September 2, 2021 – 08:00 PT Scheduled : Microsoft is rolling […]

COMPLETED : WeBWorK Canvas Integration Updates August 24, 2021, 13:30-17:00 PT

Completed : The scheduled maintenance has been completed. August 24, 2021 – 17:01 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. August 24, 2021 – 15:51 PT Scheduled : We will be extending the outage for the scheduled WeBWorK maintenance for today to 17:00 PT. We apologize for […]

COMPLETED : Canvas Maintenance July 15, 2021, 01:05-03:05 PT

Completed : The scheduled maintenance has been completed. July 15, 2021 – 03:10 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. July 15, 2021 – 01:05 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. July 15, 2021 – 00:04 PT Scheduled : There will be […]