Teaching and Learning Tools

Moodle (Medicine) Scheduled Maintenance December 15, 2019, 06:00-10:30 PT

The Continuing Professional Development Moodle website for the Faculty of Medicine will be unavailable for scheduled maintenance on December 15, 2019, 06:00-10:30 PT.

RESOLVED: iClicker syncing issues with Canvas December 5, 2019, 17:00 PT

Update: December 6th, 10:50 PT The vendors resolved the issue yesterday at ~17:00 PT. If you are still experiencing this issue, please contact the LT Hub (lt.hub@ubc.ca). Update: December 5, 2019, 12:04 PT The vendors are still looking into the issue. If iClicker marks are needed, please contact the LT Hub (lt.hub@ubc.ca) and they can […]

Load Balancer Maintenance December 4, 2019, 21:00-21:30 PT

The UBC Vancouver load balancer will be undergoing maintenance on December 4, 2019 from 21:00-21:30 PT. No service interruptions are expected.

Load Balancer Maintenance November 26, 2019, 21:00-23:00 PT

The UBC Vancouver load balancer will be undergoing maintenance on November 26, 2019 from 21:00-23:00 PT. No service interruptions are expected.

Learning Tools Provisioning Service (LTPS) Maintenance November 14, 2019, 07:00-08:00 PT

The Learning Tools Provisioning Service (LTPS) will be unavailable for maintenance on November 14, 2019, from 07:00-08:00 PT. Any changes to course enrollments in Canvas will accordingly be queued up and processed after the maintenance. The LTPS User Interface will not be available to instructional support staff and other departmental administrators during the maintenance window.

CWL Authentication Services Testing November 9, 2019, 07:00-15:00 PT

CWL Authentication systems will undergo testing on November 9, 2019, from 07:00-15:00 PT, during the pre-scheduled Q4 UBC IT Maintenance Window. Short login outages to systems requiring CWL authentication may be encountered during this period.

UBC Shibboleth Maintenance October 31, 2019, 16:00-17:00 PT

UBC’s Shibboleth service will be undergoing maintenance on October 31, 2019 from 16:00 to 17:00 PT. No downtime is expected.

UBC Shibboleth Maintenance October 31, 2019, 10:15-11:30 PT

UBC’s Shibboleth service will be undergoing maintenance on October 31, 2019 from 10:15 to 11:30 PT. No downtime is expected.

Learning Tools Provisioning Service (LTPS) Maintenance October 17, 2019, 07:00-07:30 PT

The Learning Tools Provisioning Service (LTPS) will be unavailable for maintenance on October 17, 2019, from 07:00-07:30 PT. Any changes to course enrollments in Canvas will accordingly be queued up and processed after the maintenance. The LTPS User Interface will not be available to instructional support staff and other departmental administrators during the maintenance window.

Canvas: Browser Support September 18, 2019, 18:30 PT

Please note the below is informational bulletin content. Which browsers does Canvas support? The most current version of a Canvas supported browser should be used. Using an unsupported browser may result in features that do not work as intended. See a list of web browsers supported by Canvas. In April 2019, Canvas announced that they […]