Microsoft 365 Potential Access Issues October 7, 2020, 13:00 PT

Microsoft has issued a global notice that some users may be unable to access Microsoft 365 services such as Teams and OneDrive. Although UBC hasn’t received any reports of access issues, this bulletin serves as a notice in case any issues do arise today.   The current status of the Microsoft 365 service can be […]

Mandatory Passcodes for Zoom Meetings – Enforced as of August 31, 2020 09:00 PT

Beginning August 31st, 2020, UBC will require all new Zoom meetings to have a passcode enabled for increased security. Any new meetings created as of August 31st will have a passcode automatically enabled and generated. Any meetings that were created before August 31st will not be affected by this change. Beginning September 27th, 2020, Zoom […]

Enabling Zoom Cloud Recording August 23, 2020, 10:00-10:30 PT

Cloud recording will be enabled on Sunday, August 23rd at 10AM for all UBC Zoom users. When users record a meeting and choose ‘Record to the Cloud’, the video, audio, and chat text are recorded in the Zoom cloud. The recorded files can be accessed and managed from the web portal ( Users can stream […]

Red Hat Satellite service patching August 24, 2020, 09:00-12:00 PT

The UBC Satellite service will not be available on August 24, 2020, from 09:00 to 12:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]

Multiple Library Services – Database Server Replacement August 4, 2020, 22:00-22:30 PT

A database server will be replaced, on August 4, 2020, 22:00 – 22:30 PT, causing a brief (15-30 minute) service outage for some Library services: – License information – “Go” link shortener – Library Staff Directory – Faculty Publications – Assignment Calculators – Journal / Law Journal Abbreviations – Resource Pages

UBC Parking Permit Management System Upgrade July 29, 2020, 09:30-12:00 PT

The UBC Parking Permit system will be undergoing an upgrade on July 29, 2020 from 09:30 – 12:00 PT during which time the system will be unavailable. Staff, faculty, students, and other community members will not be able to access or manage their parking permit account. However, parking permits are active and are still operational; […]

Red Hat Satellite 5 End of Life Shutdown July 28, 2020, 09:00-09:15 PT

Red Hat Satellite 5 has reached its product end-of-life. At 9:00am on July 28, 2020 PT, we will be shutting down the legacy Satellite 5 service. Any client systems still registered will no longer be able to download software or apply patches from Satellite 5 after this date. If you require assistance migrating your remaining […]

University Computer Management System maintenance – June 26, 2020, 16:00 PT – July 24, 2020, 16:00 PT

UBC IT will be performing standard and routine maintenance on a number of centrally managed workstations over the course of June 26, 2020, 16:00 PT – July 24, 2020, 16:00 PT.  This is expected to result in little to no end-user impact.

UBC Digital Signage Service Maintenance July 22, 2020, 10:00-11:00 PT

The UBC Digital Signage Service will be undergoing system maintenance on July 22, 2020 from 10:00 to 11:00 PT. Service impact during the above maintenance window: – Management of content, scheduling and player nodes via the CoolSign Network Manager application will not be available. – Signage displays will continue to play scheduled content that has […]

UBC Vancouver Load Balancer Maintenance July 21, 2020, 19:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on July 21, 2020 19:00-23:00 PT. No service interruptions are expected.