By Operations Centre on August 18, 2020
The UBC Satellite service will not be available on August 24, 2020, from 09:00 to 12:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]
By Operations Centre on August 4, 2020
A database server will be replaced, on August 4, 2020, 22:00 – 22:30 PT, causing a brief (15-30 minute) service outage for some Library services: – License information – “Go” link shortener – Library Staff Directory – Faculty Publications – Assignment Calculators – Journal / Law Journal Abbreviations – Resource Pages
By Operations Centre on July 29, 2020
The UBC Parking Permit system will be undergoing an upgrade on July 29, 2020 from 09:30 – 12:00 PT during which time the system will be unavailable. Staff, faculty, students, and other community members will not be able to access or manage their parking permit account. However, parking permits are active and are still operational; […]
By Operations Centre on July 28, 2020
Red Hat Satellite 5 has reached its product end-of-life. At 9:00am on July 28, 2020 PT, we will be shutting down the legacy Satellite 5 service. Any client systems still registered will no longer be able to download software or apply patches from Satellite 5 after this date. If you require assistance migrating your remaining […]
University Computer Management System maintenance – June 26, 2020, 16:00 PT – July 24, 2020, 16:00 PT
By Operations Centre on July 24, 2020
UBC IT will be performing standard and routine maintenance on a number of centrally managed workstations over the course of June 26, 2020, 16:00 PT – July 24, 2020, 16:00 PT. This is expected to result in little to no end-user impact.
By Operations Centre on July 22, 2020
The UBC Digital Signage Service will be undergoing system maintenance on July 22, 2020 from 10:00 to 11:00 PT. Service impact during the above maintenance window: – Management of content, scheduling and player nodes via the CoolSign Network Manager application will not be available. – Signage displays will continue to play scheduled content that has […]
By Operations Centre on July 21, 2020
UBC IT will be performing maintenance on the load balancing systems on July 21, 2020 19:00-23:00 PT. No service interruptions are expected.
By Operations Centre on July 18, 2020
The EduCloud Server environments hosted in Kamloops and UBCO will be undergoing scheduled maintenance from July 18, 2020, 07:30-08:30 PT. There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal for UBC IT.
By Operations Centre on July 12, 2020
The Security Operations team will be performing an upgrade to the CrowdStrike Falcon Sensor on all Windows systems on July 13, 2020 at 11:00 am. The current CrowdStrike sensor versions are reaching end of life and entering reduced functionality mode in August 2020. This change will impact all Windows hosts running CrowdStrike, but will be […]
By Operations Centre on July 5, 2020
UBC’s Zoom accounts will transition from US-based hosting to Canadian-based hosting. During this maintenance window, UBC’s Zoom service will be unavailable and users will not be able to log in or host meetings.