Software

Library Course Reserves Upgrade August 20, 2019, 21:00-23:00 PT

The Library Course Reserves will be upgraded and moved to a new server on August 20, 2019 from 21:00-23:00 PT. Instructors will be able to upload course syllabi to LOCR to streamline course reserves requests. Service will be interrupted for less than two hours.

Virtual Desktop Infrastructure (VDI) Maintenance – July 30, 2019, 17:00 – 19:00 PT

The Virtual Desktop Infrastructure (VDI) service will undergo maintenance to replace a faulty network device on July 30, 2019, from 17:00 – 19:00 PT. No service interruptions are expected.

Red Hat Satellite maintenance June 24, 2019, 10:00-10:30 PT

The UBC Satellite service will not be available on Monday, June 24, 2019 10:00 – 10:30 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]

Linux Kernel Vulnerabilities

A severe vulnerability has been detected in Linux kernel’s handling of TCP Selective Acknowledgement (SACK) packets.  This vulnerability could allow a remote attacker to trigger a kernel panic in systems running the affected software and, as a result, impact the system’s availability. The impacted platforms include: RHEL 8, 7.5, 7.4, 7.3, 7.2, 6, or 6.5 […]

hpay.ubc.ca Maintenance March 26, 2019, 16:00-17:00 PT

hpay.ubc.ca will be undergoing maintenance on March 26, 2019, 16:00-17:00 PT. The service will be unavailable during the upgrade window.

Red Hat Satellite service patching January 17, 2019, 10:00-11:00 PT

The UBC Satellite service will not be available on January 17, 2019, from 10:00-11:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when the service […]

Skype consumer version 7 or older software update October 17, 2018, 16:30-17:00 PT

Skype on UBC IT managed computers will be updated to a newer version on October 17th from 16:30-17:00 PT. The new version of Skype has a new, simpler user interface. No service interruptions are expected. This upgrade will only apply to UBC IT managed Windows PCs with “Skype” consumer version 7 or older. This should […]

Informatica (SIS and SEoT) Educloud Migration – September 27, 2018 14:00–16:00 PT

Informatica will be unavailable for SIS and SEoT system administrators on September 27, 2018 14:00 – 16:00 PT

RESOLVED – Office 365 Licensing Issues – September 5, 2018 15:22 PT

15:22  PT The issues with generating new licenses of Office 365 has been resolved as of 15:22 PT September 5th, 2018. 15:11 PT We are currently experiencing issues with generating new licenses for Office 365.  Students who check out their Office 365 purchase at download.ubc.ca will not be given their Office 365 login information, and […]

Teaching & Learning software distribution transition from Connect to UBC Software Downloads August 30th, 2018 09:00 – 17:00 PT

Teaching & Learning Software that are downloaded from Connect (Under the Resources Tab) will be transitioned over to UBC Software Downloads Centre (https://ubc.onthehub.com). This software will remain accessible for download on Connect until further notice.