Servers & Storage

Some UBC Hosted Websites Unavailable – November 6, 2014 11:27 PT

Some UBC Hosted websites are currently unavailable. Technicians are investigating and there is no estimated time of resolution. Here are a list of the websites that are affected: alumni.ubc.ca cecilgreenpark.ubc.ca www.hr.ubc.ca moa.ubc.ca pwias.ubc.ca startanevolution.ubc.ca it.ubc.ca/sos www.news.ubc.ca

VDI Access Issue October 9, 2014 08:36 PT UPDATE

Technicians have resolved the network issues affecting VDI thin clients. Those affected are advised to unplug the power from their VDI terminal and re-plug it after 30 seconds to power cycle it.

VDI Maintenance October 8, 2014 18:00 – 20:00 PT

UBC IT will be performing maintenance operations to the VDI system on October 8 from 6pm to 8pm to address the recent performance issues. Please log out of your VDI session ahead of the service window. Please note that this service operation will not be replacing the routine monthly recompose. The routine monthly recompose is […]

Land and Building Services Network File Server Issue – September 17, 2014 – 16:09 PT

Due to issues with the Land and Building Services network file server, users in University Services Building, including Plant and Building operations staff, will be unable to access network files. Technicians are aware of this issue and are investigating the cause.

Multiple websites down – September 09, 2014 11:25 PT

There is currently an issue affecting our hosted sites causing sites to be unreachable. Some of the affected sites are: www.sala.ubc.ca www.students.ubc.ca www.apsc.ubc.ca www.you.ubc.ca www.wireless.ubc.ca www.it.ubc.ca Technicians are currently working on the issue.

Multiple websites down – September 09, 2014 12:27 PT – UPDATE

There was an issue affecting our hosted sites causing sites to be unreachable. Some of the affected sites were: www.sala.ubc.ca www.students.ubc.ca www.apsc.ubc.ca www.you.ubc.ca www.wireless.ubc.ca www.it.ubc.ca Technicians worked on the issue and it is now resolved.

UDC vCenter Maintenece September 09, 2014 07:30 – 08:00 PT

A short downtime will be required as IT Systems migrates the vCenter server to another cluster.

UBC SharePoint 2013 Service Restored June 29, 2014 06:30 PT

The UBC SharePoint 2013 service was unavailable at 5:16 June 29, 2014. Service was restored by technicians at 6:30am.

Educloud and GRID03 vCenter maintenance, June 1, 2014 08:00 – 11:00 PT

UBC IT will be performing scheduled system maintenance on the Virtual Server Service in GRID03 on Sunday, June 1, 2014 08:00 – 11:00. Virtual machines running on the VSS service in UDC will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will […]

Virtual Server Storage Upgrades – May 27 08:00 – May 30th, 2014 18:00 PT

UBC IT will be expanding and upgrading the storage cluster that provides storage to our Virtual Server service. This work is non-disruptive – all storage and virtual server services will be available throughout this upgrade.