Servers & Storage

EduCloud Server Maintenance (Kamloops) March 23, 2020, 14:00 PT to April 8, 2020, 18:00 PT

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted in Kamloops will be undergoing scheduled maintenance from March 23, 2020 14:00 PT to April 8, 2020 18:00 PT. There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal for Kamloops sites except during the below dates: March 23, […]

Learning Exchange Server Upgrades April 12, 2020, 10:00-23:59 PT

The Learning Exchange servers will be undergoing upgrades on April 12, 2020, from 10:00-23:59 PT. Users are advised to refrain from connecting as they may notice an interruption to their shared drives during the window.

EduCloud Server Backup Infrastructure Maintenance April 6, 2020, 09:00-16:00 PT

The EduCloud Server Backup Infrastructure will undergo maintenance on April 6, 2020, 09:00-16:00 PT. During this window, restore operations for virtual machines hosted in EduCloud Server will not be available.

EduCloud Server Maintenance (UBC Okanagan) March 20, 2020, 13:00 PT to April 3, 2020, 17:00 PT

The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for Organizations hosted at UBC Okanagan in Kelowna will be undergoing scheduled maintenance from March 20, 2020, 13:00 PT to April 3, 2020, 17:00 PT. There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal for Kamloops sites except during the below […]

EduCloud Server Maintenance April 4, 2020, 07:00–10:00 PT

UBC IT Systems will be performing scheduled maintenance on the PG EduCloud Server environment (https://bcnet.educloud.ubc.ca) on April 4, 2020, 07:00-10:00 PT. Virtual machines running on the EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be able to […]

UBC Vancouver Load Balancer Maintenance April 2, 2020, 19:00-23:00 PT

UBC IT will be performing maintenance on the load balancing systems on April 2, 2020 from 19:00-23:00 PT. No service interruptions are expected.

EduCloud Server Backup Infrastructure Maintenance April 2, 2020, 09:00-16:00 PT

The EduCloud Server Backup Infrastructure will undergo maintenance on April 2, 2020, 09:00-16:00 PT. During this window, restore operations for virtual machines hosted in EduCloud Server will not be available.

RESOLVED: Workspace Web Portal Issues March 25, 2020, 11:26 PT

Update March 25, 2020, 11:26 PT: Workspace web access is now restored. Update March 25, 2020, 10:15 PT: We are currently experiencing issues with the Workspace web portal.  We are working on resolving the issue and will update the bulletin with our progress.

DR EduCloud Server Service Maintenance March 19, 2020, 09:00-13:00 PT

Scheduled maintenance on the DR EduCloud Server environment (https://dr.educloud.ubc.ca) will be performed on March 19, 2020, from 09:00-13:00 PT. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via other management methods such as RDP and SSH, but will not be able to […]

EduCloud Server Maintenance (DR Kamloops) February 29, 2020, 07:00 PT to March 16, 2020, 18:00 PT

The DR EduCloud Server environment (https://dr.educloud.ubc.ca) for DR Organizations hosted in Kamloops will be undergoing scheduled maintenance from February 29, 2020, 07:00 PT to March 16, 2020, 18:00 PT. There are no expected outages to running virtual machines, and no impacts to the DR EduCloud Server Administration Portal for Kamloops sites except during the below […]