Servers & Storage

SCHEDULED : EduCloud Server Maintenance January 24, 2022, 13:00 PT to February 2, 2022, 16:00 PT

Scheduled : Scheduled maintenance on the EduCloud Server (https://bcnet.educloud.ubc.ca) will be performed from January 24, 2022, 13:00 PT to February 2, 2022, 16:00 PT There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal. January 18, 2022 – 14:55 PT See https://status.it.ubc.ca for further details.

RESOLVED : EduCloud Server Management Portal Issue January 17, 2021 12:10 PT

Resolved : The issue has been resolved as of 13:10 PT. January 17, 2022 – 13:34 PT Investigating : We are continuing to investigate this issue. January 17, 2022 – 13:02 PT Investigating : We are continuing to investigate this issue. January 17, 2022 – 13:01 PT Investigating : We are continuing to investigate this […]

SCHEDULED : Okanagan Campus Network Drives Maintenance February 21, 08:00-16:00 PT

Scheduled : The Okanagan campus network drives: TeamShare (K Drive) , Research Share (P Drive) and Home Drive (H Drive) will be undergoing maintenance on Monday, February 21, 2022 from 08:00-16:00 PT. No end user impact is expected during this window. January 12, 2022 – 21:25 PT See https://status.it.ubc.ca for further details.

RESOLVED : EduCloud Server Intermittent Issues January 10, 2022 11:00 PT

Resolved : The EduCloud issues are now confirmed as resolved. January 10, 2022 – 14:20 PT Investigating : We are currently experiencing intermittent issues with storage policies within the EduCloud Server management portal which may affect provisioning of new VMs or editing hard disk properties of existing VMs. When attempting to expand a disk you […]

COMPLETED : UBC Learning Exchange Fileserver Outage – December 16th, 2021, 18:30 PT to December 17th, 2021, 09:00 PT

Completed : The scheduled maintenance has been completed. December 17, 2021 – 09:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 16, 2021 – 18:30 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. December 16, 2021 – 17:30 PT Scheduled : The UBC Learning […]

COMPLETED : EduCloud Server Maintenance December 13, 2021 12:00 – 18:00

Completed : The scheduled maintenance has been completed. December 13, 2021 – 18:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. December 13, 2021 – 16:26 PT Scheduled : EduCloud Server management portal will undergo maintenance between 12:00 and 18:00 for each of the locations (Vancouver, Kamloops, Kelowna). […]

COMPLETED : EduCloud Server Service Maintenance November 23, 2021, 16:00-17:00 PT

Completed : The scheduled maintenance has been completed. November 23, 2021 – 17:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. November 23, 2021 – 16:02 PT Scheduled : Scheduled maintenance on the BCNET EduCloud Server environment (https://bcnet.educloud.ubc.ca) will be performed on November 23, 2021, 16:00-17:00 PT. Virtual […]

RESOLVED : EduCloud Server Administration Portal intermittent issues – Nov 15, 2021

Resolved : This incident has been resolved. November 15, 2021 – 13:19 PT Investigating : We are continuing to investigate this issue. November 15, 2021 – 12:14 PT Investigating : We are currently experiencing an intermittent issue with management of production orgs through the EduCloud Server Administration Portal. This may affect provisioning of new VMs […]

COMPLETED : Red Hat Satellite Service Maintenance November 10, 2021, 15:00-16:00 PT

Completed : The scheduled maintenance has been completed. November 10, 2021 – 16:01 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. November 10, 2021 – 15:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. November 10, 2021 – 13:59 PT Scheduled : UBC IT will […]

COMPLETED : EduCloud Server Maintenance November 4, 2021, 16:00 to November 7, 2021, 12:00 PT

Completed : The scheduled maintenance has been completed. November 7, 2021 – 00:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. November 4, 2021 – 16:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. November 4, 2021 – 15:00 PT Scheduled : Scheduled maintenance on […]