UBC Networks

UBC IT myDNS maintenance December 23, 2019, 17:00-20:00 PT

Scheduled maintenance will be performed on the myDNS service on December 23, 2019, from 17:00-20:00 PT. No DNS/DHCP service is expected to be impacted but access to the myDNS management interface will be intermittent while maintenance is performed.

Multi-site UBC Wireless Network Maintenance December 30, 2019, 23:00 PT to December 31, 2019, 01:00 PT

The wireless team will be performing network maintenance from December 30, 2019, 23:00 PT to December 31, 2019, 01:00 PT. During this time, there will be sporadic outages to all wireless services at the following sites: – Robson Square – UBC Okanagan – UBC Vancouver – Smaller remote sites where UBC IT managed wireless networks […]

Resolved: Network connectivity and phone Issues – Center for Gender & Sexual Health Equity December 12, 2019, 09:41 PT

Network connectivity and phone issues have been resolved at Center for Gender & Sexual Health Equity as of 09:41 PT Network Issues – Center for Gender & Sexual Health Equity December 12, 2019, 08:00 PT Presently we have network connectivity and phone issues at Center for Gender & Sexual Health Equity.  Technicians are aware of […]

Resolved: UBC O Research network Outage – December 12, 13:00 PST

We have resolved the research network drive outage at UBC O and all services are now fully restored. Thank you to our researchers for their patience during this disruption. For researchers still requiring support or have any questions, please contact the UBC O IT Service Desk (dial 79000 on campus, or 250.807.9000) or submit a ticket online. […]

UBC IT DNS Server Maintenance November 27, 2019, 19:00-21:00 PT

UBC IT will be conducting maintenance on DNS servers on Wednesday, November 27, 2019 between 7:00 PM and 9:00 PM. Secondary systems will be available to provide continuous DNS/DHCP service. No service interruptions are expected during this maintenance window.

UBC Services Brief Interruption November 25, 2019, 15:25 PT

At around 15:15 PT this afternoon, access to some UBC services were interrupted, e.g. FASmail, VDI, SharePoint, Skype for Business, UBC Secure, Eduroam, myVPN, Network Database and UBC Directory website. Services have now been restored. Users may need to restart their applications.  If you continue to experience problems, please contact the IT Service Centre at […]

Resolved: Faculty & Staff Email (FASmail) Outlook issues November 25, 2019, 10:00 PT

Resolved: November 25, 2019, 10:00 PT Faculty & Staff Email (FASmail) Outlook issues have been resolved as of 09:40 PT.  Users may need to restart outlook. November 25, 2019 08:50 PT We are currently experiencing outlook issues with the Faculty & Staff Email (FASmail) service. OWA is working fine.  Some users may not be able […]

Network Maintenance Hardware Upgrade November 23, 2019, 09:00-18:00 PT

Network maintenance work will occur on November 23, 2019, from 09:00-18:00 PT to replace the data center switches at the Okanagan Campus. There will be a momentary change in connectivity for each device as it is transferred to the new network switches, however impacted devices have network redundancy in place and no interruption to services […]

Mackenzie House President’s Residence Network Upgrade November 21, 2019, 09:30-11:00 PT

Network maintenance is being performed on the Mackenzie House (President’s Residence) Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on November 21, 2019, 09:30-11:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.

WWW Engineering Design Centre Network Upgrade November 14, 2019, 04:00-07:00 PT

Network maintenance is being performed on the WWW Engineering Design Centre Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on November 14, 2019, 04:00-07:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as end user ports are migrated, and the connectivity is verified.