UBC Networks

Network Maintenance Okanagan Campus July 2, 2020, 16:00-18:00 PT

Network maintenance will be conducted on the Okanagan campus on July 2, 2020, 16:00-18:00 PT. No disruption to services is expected.

RESOLVED: ubcsecure Wireless Connectivity Issues at UBC Okanagan July 1, 2020, 08:05 PT

Update July 1, 2020, 10:27 PT: We have received confirmation that ubcsecure Connectivity issues at UBC Okanagan are now resolved. Update July 1, 2020, 08:05 PT: We have received confirmation that users are unable to connect to the ubcsecure wireless network at UBC Okanagan as of yesterday evening. eduroam, ubcvisitor, ubcprivate are believed to be […]

Virtual Private Network (myVPN) Maintenance June 30, 2020, 20:00-23:59 PT

UBC IT will be performing myVPN maintenance (myvpn.ubc.ca). Users already connected to myVPN should not experience any interruption. If connection drops, they will need to reconnect. New users can still connect as usual.

Centre for Brain Health Network Upgrade June 25, 2020, 05:30-06:00 PT

Network maintenance is being performed on the Centre for Brain Health Network to facilitate a backbone connectivity upgrade. During this service window on June 25, 2020, 05:30-06:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as the network backbones are upgraded and the connectivity is verified.

MacLeod/Kaiser Network Re-Configuration June 25, 2020, 06:00-07:30 PT

Network maintenance is being performed on the EECE01 Network in the MacLeod and Kaiser Buildings, to separate the MacLeod Building from the EECE01 Network, as MacLeod is getting a full building renewal. During this service window on Thursday, June 25, 2020, 06:00-07:30 PT, all wired and wireless network services in the MacLeod and Kaiser Buildings […]

UBC IT Network Maintenance – LFSC NGFW Move to a New Rack June 20, 2020, 09:00-15:00 PT

UBC IT will be moving NGFW devices into a new rack at LFSC data center on June 20, 2020, from 09:00 to 15:00 PT. NGFW will be shut down during the move and UBC Vancouver will be running on the remaining one with half bandwidth available, however there is no user impact to the internet […]

Life Sciences Centre Network Upgrade June 18, 2020, 05:30-06:00 PT

Network maintenance is being performed on the Life Sciences Centre Network to facilitate a backbone connectivity upgrade. During this service window on June 18, 2020, from 05:30-06:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as the network backbones are upgraded and the connectivity is verified.

RESOLVED: Campus-wide network outage – June 15, 2020, 22:50 PT

Service has been restored. The root cause has been identified and corrective measures have been put in place. UPDATE: Campus-wide network outage – June 15, 2020, 19:50 PT Service has been restored – services should be accessible. Technicians are continuing to investigate and troubleshoot the root cause of the issue. UPDATE: Campus-wide network outage – […]

Power Maintenance at Vancouver General Hospital – Research Pavilion, Jun 13, 2020, 06:00-16:00 PT

PHSA is performing power maintenance at the Vancouver General Hospital – Research Pavilion. There will be network interuptions on Jun 13, 2020 from 06:00 to 16:00 PT.

RESOLVED: VPN connection issues – June 12, 2020 11:10 PT

Update – June 12, 2020, 11:10AM Service has being restored and our technicians continue to work with the vendor to determine resolution. If you experience any issues, please connect with the IT Service Centre at: www.it.ubc.ca/helpdesk Remote employees are reporting unable to connect to the UBC VPN service. Our network team are aware and investigating. […]