UBC Networks

RESOLVED: Workspace Web Portal Issues March 25, 2020, 11:26 PT

Update March 25, 2020, 11:26 PT: Workspace web access is now restored. Update March 25, 2020, 10:15 PT: We are currently experiencing issues with the Workspace web portal.  We are working on resolving the issue and will update the bulletin with our progress.

UBC IT Network Maintenance – myvpn replacement, March 25, 2020, 05:00-07:00 PT

The UBC IT NMC team will replace the current myvpn appliance with a more powerful appliance. During the maintenance window, all existing myvpn users will be disconnected and myvpn will be out of service for up to 15 minutes. After the cutover, users should reconnect manually.

Life Sciences Centre (LFSC01) network port cutover March 23, 2020, 23:30 PT to March 24, 2020, 04:00 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from March 23, 2020, 23:30 PT to March 24, 2020, 04:00 PT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, […]

RESOLVED: VPN Connectivity Issues March 18, 2020, 10:00 PT

Update- March 18, 2020, 10:00AM   VPN Connectivity issues are now resolved. The team was able to identify a hardware bug with the vendor equipment.  If you continue to have issues, please contact the IT Service Centre (hxxps://it.ubc.ca/helpdesk) via email or webform.   We encourage users to try the new myVPN server- “myVPN2.ubc.ca” for general […]

RESOLVED: UBCO Network Issues March 18, 2020, 22:30 PT

Resolved: March 18, 2020, 22:30 PT Technicians have performed maintenance on the network to replace a faulty fibre-optic link causing the network issues.  We will continue to monitor overnight. Update: March 18, 2020, 15:00 PT Technicians are still monitoring the issue.  Maintenance will be performed tonight from 20:00 PT to 22:00 PT, which may cause […]

UBC IT NMC network maintenance – Tuesday March 17, 2020, 00:30-01:30 PT

UBC IT Network Management Centre will make some network changes so the load of the primary border router will be offloaded with 1-1.5G of traffic to the LFSC side. No user interruption are expected.

Life Sciences Centre (LFSC01) network port cutover March 16, 2020, 23:30 PT to March 17, 2020, 04:00 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from March 16, 2020, 23:30 PT to March 17, 2020, 04:00 PT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, […]

UBC Network Maintenance March 15, 2020, 08:00-11:00 PT

UBC will be performing myVPN maintenance on March 15, 2020, from 08:00-11:00 PT. Users already connected to myVPN should not experience any interruption. New users can still connect as usual.

UBC Network Maintenance March 14, 2020, 08:00-11:00 PT

UBC will be performing myVPN maintenance on March 14, 2020 from 08:00-11:00 PT. This will only affect UBCIT Staff VPN users. UBCIT staff connected will be disconnected from the VPN for about 10 minutes and will need to reconnect.

Life Sciences Centre (LFSC01) network port cutover from March 12, 2020, 23:30 PT to March 13, 2020, 06:30 PT

Network maintenance is being performed at the Life Sciences Centre building to facilitate upgrades as part of the Network Switch Replacement Program. During this service window from March 12, 2020, 23:30 PT to March 13, 2020, 06:30 PT; network services will be interrupted as the network user ports are migrated to the new switching infrastructure, […]