UBC Networks

RESOLVED: Network Outage Family and Nutritional Sciences Building August 22, 2019, 05:36 PT

Resolved: August 22, 2019, 05:36 PT The network connectivity issues at the Family and Nutritional Sciences building have been resolved as of 05:36 PT, August 22, 2019. We are presently experiencing a network outage at the Family and Nutritional Sciences building affecting wired and wireless internet connectivity. UBC IT is investigating. Our next update will […]

Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network Upgrade August 22, 2019, 03:00-07:00 PT

Network maintenance is being performed on the Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on August 22, 2019, 03:00-07:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as end user ports […]

Eduroam Wireless Maintenance for Vancouver Island Health Authority Sites August 22, 2019, 05:00-07:00 PT

Due to network maintenance, the eduroam wireless service will be offline for a brief period of time at all Vancouver Island Health Authority (VIHA) sites between 0500 – 0700 PDT on Thursday August 22nd, 2019.

UBC Network Maintenance at the University Data Center August 22, 2019, 22:00-23:59 PT

UBC IT will be performing network interlink upgrades at the University Data Center on August 22, 2019, between 22:00 and 23:59 PT. The network interlinks are used by EduCloud, TeamShare, Home Drive, and VDI services. There are no expected outages; however, users may experience intermittent slowness when connecting to the above services during the maintenance […]

UBC Network Maintenance Core router upgrade August 14, 2019, 20:00-23:00 PT

UBC IT will be performing core router upgrade on Vancouver campus on August 14, 2019, between 20:00 and 23:00 PT. There will be no impact to the production network as we have multi-level redundancy in place.

Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network Upgrade August 15, 2019, 03:00-07:00 PT

Network maintenance is being performed on the Pharmaceutical Sciences / Centre for Drug Research & Development (CDRD) Building Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on August 15, 2019, 03:00-07:00 PT, all wired and wireless network services will be unavailable and/or sporadic, as end user ports […]

RESOLVED: Resnet connectivity Issues – Ponderosa Housing Hub Arbutus & Maple House August 14, 2019, 05:00 PT

Resnet connectivity issues have been resolved as of 05:00 PT August 14, 2019, 01:20 PT Presently some areas of Ponderosa Housing Hub Arbutus & Maple House is affected by a network outage. Technicians are investigating and an update will be provided at 05:00 PT or when new information is available.

UBC Network Maintenance – Border Router Replacement August 13, 2019, 21:00-23:59 PT

We will be replacing the failed parts on LFSCBORDER to restore services on this router, some of the VLANS/networks that pass through this router will be temporary unavailable during the maintenance window on August 13 from 21:00 to 23:59 PT. No other services will be affected.

Resolved: UBC Network Issues August 12, 2019, 12:50 PT

Update: August 12, 2019 12:50 PT This issue is now resolved. Update: August 12, 12:00 PT In addition to MPAACT, the Genome Sequence Center and BC Cancer Research Center are also back up with the temporary fix. The following remain down, with expected resolution Tuesday August 13 by end of day: • Ministry of Environment […]

UBC IT Vancouver DNS Maintenance August 10, 2019, 08:00-14:00 PT

UBC IT will be conducting maintenance on its Vancouver internal DNS/DHCP servers on August 10, 2019 between 08:00 and 14:00 PT. No expected impact to DNS/DHCP services.