General

Moodle (Medicine) Scheduled Maintenance December 15, 2019, 06:00-10:30 PT

The Continuing Professional Development Moodle website for the Faculty of Medicine will be unavailable for scheduled maintenance on December 15, 2019, 06:00-10:30 PT.

UBC Enhanced CWL (MFA) Maintenance December 19, 2019, 13:00-16:00 PT

UBC’s Enhanced CWL (MFA) service will be undergoing maintenance on December 19, 2019, 13:00-16:00 PT. No downtime is expected.

UBC Central Authentication Service Maintenance December 20, 2019, 09:30-11:30 PT

UBC’s Central Authentication Service (CAS) will be undergoing maintenance on December 20, 2019, from 09:30-11:30 PT. No downtime is expected.

UBC IT myDNS maintenance December 23, 2019, 17:00-20:00 PT

Scheduled maintenance will be performed on the myDNS service on December 23, 2019, from 17:00-20:00 PT. No DNS/DHCP service is expected to be impacted but access to the myDNS management interface will be intermittent while maintenance is performed.

Multi-site UBC Wireless Network Maintenance December 30, 2019, 23:00 PT to December 31, 2019, 01:00 PT

The wireless team will be performing network maintenance from December 30, 2019, 23:00 PT to December 31, 2019, 01:00 PT. During this time, there will be sporadic outages to all wireless services at the following sites: – Robson Square – UBC Okanagan – UBC Vancouver – Smaller remote sites where UBC IT managed wireless networks […]

UBC Virutal Desktop Infrastructure Maintenance January 20, 2020, 11:00-12:00 PT

UBC’s Virtual Desktop Infrastructure (VDI) service will be undergoing maintenance on January 20, 2020 11:00-12:00 PT. No downtime is expected.

Resolved: Network connectivity and phone Issues – Center for Gender & Sexual Health Equity December 12, 2019, 09:41 PT

Network connectivity and phone issues have been resolved at Center for Gender & Sexual Health Equity as of 09:41 PT Network Issues – Center for Gender & Sexual Health Equity December 12, 2019, 08:00 PT Presently we have network connectivity and phone issues at Center for Gender & Sexual Health Equity.  Technicians are aware of […]

Resolved: UBC O Research network Outage – December 12, 13:00 PST

We have resolved the research network drive outage at UBC O and all services are now fully restored. Thank you to our researchers for their patience during this disruption. For researchers still requiring support or have any questions, please contact the UBC O IT Service Desk (dial 79000 on campus, or 250.807.9000) or submit a ticket online. […]

UBC Robson Square Phone Service Maintenance December 12, 2019, 00:00-06:00 PT

The UBC Robson Square phone service will be undergoing maintenance for up to 15 minutes on December 12th between 00:00 and 06:00 PT. No impact is anticipated as a result of this change.

Fraudulent Email Alert: Sextortion Campaign – December 7/8/9, 2019

We’ve been seeing variations of the email below over the weekend.  Do not act on or reply to this email.  Please delete it.  It’s expected that the targeted recipients had their credentials included in past data breaches which is why the password included in the subject line will likely be familiar to the recipient. If […]