UBC Facilities

Vancouver University Data Centre (UDC) Rack Row 34 Power Project, February 3 – 5, 2021, 06:30-17:00 PT

Power installs will take place on the above UDC Rack Row 34 from February 3 – 5, 2021, 06:30 – 17:00 PT. During this time, UBC staff are not permitted entry to the Rack Aisles where construction is taking place.

UBC Vancouver Parkades Network Maintenance Thursday January 28, 2021, 11:00-13:00 PT

Network maintenance is being performed on the UBC Vancouver Parkades on Thursday January 28, 2021, 11:00 to 13:00 PT. Very minimal impact is expected during the outage window.

EMMS (Planon) restart to address billing issues January 26, 2021 18:00-19:00 PT

The EMMS service will be restarted tonight between 18:00- 19:00 PT as part of resolving the billing issues, that is currently preventing month end activities within Planon.

UBC EMMS (Planon Enterprise Maintenance Management System) Scheduled Release v1.1 January 20, 2021, 18:00-23:00 PT

UBC EMMS (Planon) Release v1.1 will be applied on January 20, 2021, 18:00-23:00 PT. This release will include fixes to various aspects of Planon including configuration changes for both web and mobile applications. Please refrain from using the system between this time.

UBC EMMS (Planon Enterprise Maintenance Management System) Scheduled Release v1 December 14, 2020, 18:00-23:00 PT

UBC EMMS (Planon) Release v1 will be applied on December 14th at 18:00 PT and expected to be completed by 23:00 PT. This first post go-live release will include fixes to various aspects of Planon including configuration changes for both web and mobile applications. Please refrain from using the system between this time.

EMMS (Planon) functionality issues December 10, 2020 12:30 PT

The EMMS service will be restarted today between 15:30- 16:30 PT in order to resolve the functionality issues with the Resource Planner, Reservation Planner, and Maintenance Planner. Please refrain from using Planon during the restart window.

Decommissioning BOPS Windows 2008 Servers November 30, 2020, 16:00-17:00 PT

As the result of migrating network print services from Building Operations (BOPS) print server to UBC IT infrastructure, three BOPS servers are scheduled to be powered off on November 30, 2020, 16:00-17:00 PT. The three servers are listed below: BOPS Print Server Domain Controller #1 for the BOPS Windows network Domain Controller #2 for the […]

[Resolved]: EMMS (Planon) functionality issues November 4, 2020 19:45 PT

Update: November 4, 2020 19:45 PT The EMMS service was restarted which has resolved the functionality issues. Update: November 4, 2020 16:15 PT The EMMS service will be restarted tonight between 19:00 – 20:00 PT in order to resolve the functionality issues with the Resource Planner and Tools Reservations. Please refrain from using Planon during […]

[Resolved] EMMS (Planon) performance issues November 4th, 2020, 12:51 PT

Intermittent performance issues with EMMS (Planon). Planon North America is currently experiencing intermittent performance issues. IT technicians are looking into the issue. ETA to resolution is unknown at this time.   Update: The Planon performance issue was resolved as of November 4th, 2020, 12:56 PT

Enterprise Maintenance Management System (Planon) Deployment October 20, 2020, 22:00 PT – November 2, 2020, 02:00 PT

The Enterprise Maintenance Management System (EMMS, also known as Planon) will be deployed to production from October 20, 2020, 22:00 – November 2, 2020, 02:00 PT. Impacted groups include Building Operations, Energy & Water Services, Locksmiths and Faculty of Science, Chemistry Stores. Users will now use EMMS rather than PeopleSoft for Maintenance Management, Asset Management […]