Email

Routing change of @ubc.ca domain December 1, 2011 07:00 – 08:00

On December 1st, 2011 between 07:00 and 08:00, the @ubc.ca domain will be rerouted through the Sophos appliances and new MX servers. No outage is anticipated as a result of this change.

UBC FASmail Service Maintenance November 26, 2011 6:00 – 11:00

On November 26, 2011 between 06:00 and 11:00, UBC IT will perform system maintenance on UBC FASmail servers. Services will be unavailable as noted below: FASmail Outlook Web App users maybe prompted to re-authenticate during this change window.

UBC Exchange 2007 and Mercury Service Maintenance November 26, 2011 06:00 – 11:00

On November 26th 2011, UBC IT will perform system maintenance on UBC Exchange and Mercury servers. Services will be unavailable as noted below: * 6:00 – 11:00: Exchange OWA users maybe prompted to re-authenticate during the CAS server reboots. * 10:00 – 11:00: No service interruption is expected while maintenance is performed on the Mercury […]

UBC FASmail and Unified Messaging Service Maintenance November 27, 2011 06:00 – 11:00

On November 27, 2011 between 06:00 and 11:00, UBC IT will perform system maintenance on UBC FASmail and Unified Messaging servers. Services will be unavailable as noted below: FASmail users will experience a 5 minute loss of service during a server reboot. All incoming messages will be queued and delivered when the Exchange service is […]

UBC Exchange 2007 and Mercury Service Maintenance November 27, 2011 06:00 – 11:00

On November 27th, 2011, UBC IT will perform system maintenance on UBC Exchange 2007 and Mercury servers. Services will be unavailable as noted below: * 06:00 – 11:00: The Blackberry service will experience an 1 hour loss of service. Mail sent/received within this period will be delayed. UBC Exchange 2007 accounts will experience a 5 […]

Mercury Server Maintenance November 24, 2011 08:00 – 16:00

On November 24th, 2011 between 08:00 and 16:00, a number of Mercury servers will be updated with the latest security patches. No customer impact is anticipated.

Problems with mail routing to @ubc.ca domain – RESOLVED – November 17, 2011

On November 17th, 2011 between 10:15 and 10:40, users may have received a bounce-back notification message when attempting to send a message to an @ubc.ca email address. Please note that this was due to an unforeseen issue with this scheduled change: https://bulletins.it.ubc.ca/2011/11/17/routing-change-of-e-mail-sent-to-the-ubc-ca-domain-november-17-2011-1000-1100/ Because of this unanticipated problem, the change has been reverted and this routing […]

Routing change of E-mail sent to the @ubc.ca domain November 17, 2011 10:00 – 11:00

On November 17th, 2011 between 10:00 and 11:00, email sent to the @ubc.ca domain will be rerouted through the Sophos appliances and new MX servers. No outage is anticipated as a result of this change.

Exchange 2007 Service Maintenance October 13, 2011 09:30 – 11:00

On October 13th 2011 between 09:30 and 11:00, a change will be made to the Exchange 2007 inbound message routing. Some email sent to Exchange 2007 will be directed through our new mail relays which offer an updated version of the anti-spam/anti-virus engine. As a result, the quality of spam filtering should improve. Users will […]

Mail relay maintenance October 5, 2011 13:00-14:00

Routine maintenance will be performed on the Sophos Email Appliance cluster. No user impact is expected.